On-Site Support Specialist

Softcard (acquired by Google)

On-Site Support Specialist performing various support functions at a customer site in Canada. Requires excellent customer service and reliability for on-site responsibilities.

Posted 6/26/2026full-timeRegina • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

performs support functions for a customer site
excellent customer service that enhances customer relationships
may act as a lead/mentor to other employees
performs various support functions primarily at a customer location which include ART, VMI, delivery, crib attendant, storeroom work

Requirements

What you’ll need

high school diploma or GED
three (3) to five (5) years of related experience or an equivalent combination
reliability
organization
attention to detail
industry experience
product knowledge from previous warehouse experience preferred
customer service
communication skills
ability to multi-task
time management skills
moderate computer skills including information processing,email communication,using business systems, searching capabilities to find products on the Internet
may need to be certified to operate a forklift
valid driver’s license and good driving record required

Benefits

Comp & perks

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick
holiday pay

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

warehouse experienceinformation processingemail communicationbusiness systemssearching capabilities

Soft Skills

customer servicecommunication skillsreliabilityorganizationattention to detailmulti-taskingtime management

Certifications

forklift certificationvalid driver's license