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Microsoft 365 Engineer
Softcard (acquired by Google)Microsoft 365 Engineer administering and improving collaboration solutions within Microsoft 365. Working with a global team to ensure platforms remain secure and effective.
About the role
Key responsibilities & impact- Work with a global team to administer, support, and help improve Enterprise Workplace and Collaboration solutions across Microsoft 365.
- Assist with the delivery of new capabilities while helping ensure existing platforms remain secure, stable, and operationally effective.
- Administer and support core Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and related collaboration and productivity capabilities
- Configure, implement, and maintain Microsoft Purview Data Loss Prevention policies across Exchange Online, SharePoint Online, OneDrive, Teams, and supported endpoint scenarios to help reduce the risk of sensitive data exposure
- Build and maintain working knowledge of Microsoft Purview capabilities including DLP, sensitivity labels, data classification, retention, audit, compliance reporting, and related information protection controls
- Collaborate with peers on the engineering team to share knowledge on Microsoft 365 administration, operational support, troubleshooting, and data protection practices
- Work with security, legal, risk, records management, and business stakeholders to help translate regulatory and policy requirements into Microsoft Purview and Microsoft 365 controls
- Monitor policy matches, alerts, incidents, dashboards, and reporting within Microsoft Purview and related Microsoft 365 admin tools; investigate trends, help reduce false positives, and suggest improvements
- Follow and help maintain operational procedures, service health checks, start-of-day checks, recovery processes, and control routines to keep Microsoft 365 and Purview services resilient and supportable
- Support the delivery of business resilience, data protection, and governance obligations for assigned Microsoft 365 and compliance services
- Assist with troubleshooting and resolution of Microsoft 365, Purview, and DLP issues, including policy behavior, classification outcomes, mail flow impacts, sharing restrictions, and endpoint enforcement scenarios; escalate complex issues as appropriate
- Maintain documentation, standards, and user guidance for Microsoft 365 and Purview capabilities, and deliver quality service to business partners through clear communication and support
Requirements
What you’ll need- 2–4 years in a Microsoft 365 engineering or administration role, including hands-on experience supporting Microsoft 365 security, compliance, and/or collaboration services
- Previous experience in Financial Services or another regulated environment is preferred
- Working technical knowledge of Microsoft 365 architecture and administration, with exposure to Microsoft Purview, Data Loss Prevention, information protection, and compliance disciplines
- Experience diagnosing and resolving policy, configuration, and service issues while maintaining professionalism and clear stakeholder communication
- Hands-on experience creating, tuning, testing, or supporting DLP policies using sensitive information types, policy tips, alerts, incident management, and reporting is desirable
- Familiarity with Microsoft Purview features such as sensitivity labels, retention, audit, compliance reporting, and role-based administration is a plus
- Interpersonal skills necessary to communicate effectively at varying technical levels
- Demonstrated commitment to quality client service
- Strong communication skills with the ability to understand and converse in English, verbally and in writing
- Ability to adhere to Invesco technical and operational procedures and policies
- Ability to interact and communicate throughout the IT organization with individuals of varying technical abilities
- Self-motivated, enthusiastic, approachable, and people-oriented
Benefits
Comp & perks- Flexible paid time off
- Hybrid work schedule
- 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
- Health & wellbeing benefits
- Parental Leave benefits
- Employee stock purchase plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft 365 ServicesExchange OnlineSharePoint OnlineOneDriveTeamsEntra IDData ClassificationSensitivity LabelsPolicy ConfigurationIncident Management
Soft Skills
Interpersonal SkillsClient Service CommitmentClear CommunicationSelf-MotivatedApproachable