Softcard (acquired by Google)

Account Executive

• provides quality customer service
• assists in servicing customers face-to-face
• troubleshoots customer problems
• identifies and builds customer assemblies
• ensures knowledge of use of all equipment
• works closely with the Solutions Center Manager
• assists team in overall maintenance of the location
• participates in making sure all safety guidelines are followed
• maintains key relationships with customers

HSC Counter Sales Representative II

Account Manager

• Build or expand book of business through converting competitors' business and expanding assigned medium-sized accounts
• Foster customer satisfaction by maintaining contact and managing expectations
• Increase revenue and profitability through generation of new business and development of existing accounts
• Generate new leads by networking, cold calling, and researching directories and internet sites
• Interact face-to-face with customers to foster strong relationships
• Prepare customized quoting based on complex customer requirements
• Deliver effective sales presentations ensuring technical requirements are met
• Assist with on-site troubleshooting of customer concerns
• Work with vendor resources to build relationships and support sales
• Perform other duties as assigned

Account Representative

Financial Planning and Analysis

• Provide direct support to the finance team
• Work with field and headquarters leaders on financial analysis
• Enhance the design and assist the budgeting and forecasting processes
• Identify and summarize key drivers of financial performance
• Prepare regular and special budget reports
• Assist in the creation and development of monthly and quarterly reports
• Provide peer review support on reporting packs
• Interface with Business Leaders to inform strategic inputs to financial models
• Improve the overall reporting, visualization and comprehension of the budget and forecast

Senior Financial Analyst

Program Manager

• Develop and execute category-specific strategies in alignment with Senior Category Program Manager guidance.
• Provide in-depth product expertise and training to Business Development Managers, Inside Sales, Customer Order Specialists, and field sales teams within the assigned category.
• Partner with suppliers to coordinate training, sales initiatives, and enhance product knowledge.
• Manage category promotional programs, new product rollouts, and product launches.
• Track and report category performance metrics and contribute to ongoing category analysis.
• Support field adoption of product programs by addressing product questions and providing technical knowledge as needed (within scope).
• Collaborate cross-functionally with Marketing, Operations, and Sales teams to ensure cohesive execution of category objectives.
• Assist the Senior Category Program Manager in managing multiple category projects and initiatives.
• Travel as required to support field activities and supplier engagements (typically less than Senior Category Program Manager travel requirements).

Program Manager – Category

Sales Operations Manager

• The mission for the Sales Effectiveness Manager, Ops. is to support field sales leadership with operational processes, optimize sales team performance, and drive revenue and profit growth by implementing data-driven strategies.
• Lead field sales readiness efforts by ensuring effective communication, leadership alignment, and operational preparedness for key initiatives.
• Serve as a trusted business partner to field sales leadership, providing support through reporting, content development, strategic planning, and executive communications.
• Own and optimize account planning processes, including goal setting, account plan consolidation, evaluation, and execution.
• Manage and maintain a centralized sales initiative calendar to ensure appropriate prioritization, sequencing, and field readiness.
• Ensure the accuracy and integrity of sales data to support effective reporting, analysis, and decision-making.
• Leverage Salesforce, BI tools, and operational reporting to identify sales opportunities, performance gaps, and areas for improvement.
• Define, track, and communicate key performance indicators (KPIs) to measure the effectiveness of sales programs and initiatives.
• Deliver actionable insights and recommendations that improve sales productivity.

Manager, Sales Effectiveness Operations

Payroll

• Develop relationships with key global stakeholder and subject matter experts.
• Manage the Workday configuration strategy in partnership with HR Program Director.
• Lead and facilitate periodic meetings of your global business advisory partners and configuration design sessions.
• Partner with internal technology teams, and vendors to ensure alignment of processes to systems and tools.
• Develop proof of concepts based on business requirements and recommend efficient end to end business processes.
• Document business requirements and conduct system configuration functionality.
• Stay informed of the Workday roadmap and provide inputs into GPC’s Workday roadmap.
• Be an active participant in the Workday Community and advocate for GPC business needs.

HR Product Owner, Workday Configuration – Payroll, Absence, Time Tracking

Security Engineer

• Develop relationships with key global stakeholder and subject matter experts
• Manage the Workday configuration strategy in partnership with HR Program Director
• Lead and facilitate periodic meetings of your global business advisory partners and configuration design sessions
• Partner with internal technology teams, and vendors to ensure alignment of processes to systems and tools
• Develop proof of concepts based on business requirements and recommend efficient end to end business processes
• Document business requirements and conduct system configuration functionality
• Stay informed of the Workday roadmap and provide inputs into GPC’s Workday roadmap
• Be an active participant in the Workday Community and advocate for GPC business needs

HR Product Owner, Workday Configuration – HCM-Security

People Operations

• Proactively consults with NAPA leadership to ensure talent needs are fulfilled
• Partner with Talent Acquisition team to review and monitor staffing needs
• Partners with HR Talent Planning COE and Managers to assess current workforce capabilities
• Requires ambitious standards in performance management and other employment documentation from People teammates
• Manages employee programs including onboarding, training, compliance training, and offboarding
• Leads and supports key employee focused events
• Conducts data collection and analysis across teammate lifecycle
• Maintains compliance with company and federal regulations
• Ensures the accurate processing of payroll
• Represents the company in handling unemployment claims processing
• Supports benefits administration by conducting benefits orientation and responding to benefits questions
• Implements excellent HR operations across all sites within designated area of responsibility
• Maintains knowledge of trends and best practices in human resources

Market Partner

Manager

• Lead end‑to‑end cost management of multi‑billion‑dollar procurement from a diversified, multi‑tier global supplier network.
• Identify opportunities for cost optimization and lead cross-functional teams to consistently achieve year-over-year value capture.
• Lead complex, high-stakes data driven supplier negotiations to secure the lowest total acquisition cost without compromising operational requirements.
• Develop and implement advanced tools and processes to improve cost analysis, reporting accuracy, and stakeholder communications.
• Lead the creation and maintenance of detailed cost models to analyze and forecast product cost changes.
• Collaborate closely with engineering teams during product teardown and shouldcost modeling to understand cost drivers and enhance model precision.
• Develop and execute comprehensive negotiation strategies to secure optimal terms and cost structures with global suppliers.
• Lead high-stakes supplier negotiations, leveraging market insights and cost analysis to drive cost savings without compromising quality or service.
• Partner with sourcing and category teams to align negotiation approaches with overall procurement and business objectives.
• Partner with Category and Sourcing teams to refine sourcing strategies by leveraging global cost insights.
• Work cross-functionally to capture comprehensive total cost of ownership data to establish accurate baselines for procurement initiatives.
• Provide expert guidance and mentorship within the organization on best practices related to cost management.
• Lead the development of yearly budgets focused on cost-out targets, aligning financial goals with strategic cost management plans.
• Oversee and drive cost reduction initiatives throughout the year to achieve budget objectives, monitoring progress and adjusting actions as necessary.

Senior Manager, Cost Management

• Playing an integral part in the coordination of category related collateral
• This fast-paced role reports directly to a Merchandise Manager
• Ensure that promotional plans are executed accurately and optimised to drive sales growth
• Coordinating the rollout of promotional campaigns across a range of marketing materials
• Reviewing and proofing promotional content to ensure accuracy and consistency
• Managing multiple deadlines and priorities simultaneously
• Analysing and reviewing data to support decision-making
• Preparing and presenting reports
• Providing general administrative support related to the role and category
• Building and maintaining relationships with internal and external stakeholders

Assistant Merchandise Manager

Supply Chain

• Regularly collaborate with Business to identify and define new capability requirements and sequencing based on business value
• Develops a complete vision for a new or changing feature, including how it will perform, how performance will be measures, and how it will continue to evolve
• Maintain Global Product Roadmaps for Warehouse Management Products, including introduction of new products as proofs of concept, upgrading from old to new product and divesting of products at end of life
• Make proposals that consider exciting tradeoffs – such as, between the needs of different customer types, or critical metrics
• Ability to identify when functionality does not have desired affect and adjust roadmaps, expectations and plans appropriately
• Consistently lead cross-functional, cross-Geography partner communication, including operations and business process impacts/ value adds of features updates
• Mentor and develop junior product management talent
• Work with significant degree of autonomy
• Other duties as assigned

Product Manager – Warehouse Management System (WMS)

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Customer Sales Representative

Business Development Rep

• Presents, communicates, and sells storeowners and their installer customers on NAPA category strategic initiatives, promotions, value propositions and training materials.
• Partners closely with TSM/TMOD teams on ISO Store Readiness/Inventory levels and assessments.
• Provides field insights to help drive sales and strategic Category initiatives.
• Achieves territory sales quotas and provides training to store employees on the proper implementation and utilization of NAPA Under Car programs.
• Works as an advisor and business partner role with store owners to build long-term relationships.
• Leverages Category expertise to prepare stores to manage effective inventory levels.
• Manages, organizes, and leads category specific sales blitz’s in assigned territory.
• Consistently meets or exceeds monthly, quarterly, yearly financial targets.
• Provides top-notch customer service and communication to all accounts in territory.
• Demonstrates a thorough knowledge of all aspects of assigned product lines.
• Provides classroom and/or “in-field” education and training to customers on assigned product lines.
• Executes weekly, monthly, quarterly and HQ sales plans to achieve business growth opportunities consistent with the Company’s growth objectives.
• Executes Category sales programs/strategies to improve the overall effectiveness of the territory, DC, District and/or area business activities.
• Conducts periodic account reviews to keep management updated on key progress indicators.
• Attend, organize, and manage key promotional events and trade shows.
• Participate with colleagues in sharing marketing intelligence about product opportunities that will grow sales.
• Performs other duties assigned.

Business Development Manager – Undercar Sales

Product Manager

• Defines the overall process vision and guides the product development process.
• Gathers feature requests, schedules releases, and coordinates sprints.
• Manages high-complexity products throughout the entire lifecycle.
• Analyzes customer preferences and defines product features.
• Reviews and prioritizes backlog for sprint planning.
• Leads the product functional design process.
• Owns, develops and executes product roadmap.
• Collaborates with business owners and stakeholders to establish timelines and goals.