Soar With Us

Creative Strategist

• Lead creative strategy across a portfolio of high-growth brands.
• Drive measurable performance improvements through data-backed creative systems and strategic frameworks.
• Act as the senior strategic lead for clients.
• Mentor junior team members and influence creative direction.
• Build frameworks, processes, and testing systems that enable brands to scale sustainably.

Senior Creative Strategist

Video Editor

• Edit high-quality videos that align with each brand’s style and tone of voice.
• Specialise in social media ads (UGC, motion graphics, high-production content).
• Optimise content for TikTok, Meta (Facebook & Instagram), and other platforms to maximize engagement.
• Work efficiently under tight deadlines while maintaining high-quality standards.
• Collaborate with team members to implement client feedback effectively.
• Stay up-to-date with video content trends and conversion-driven editing techniques.

Digital Video Editor, Meta, TikTok

Performance Marketing

• Take day-to-day ownership of paid media performance across a portfolio of e-commerce accounts.
• Build, launch, and optimise campaigns across Meta and TikTok (Google exposure a plus).
• Diagnose performance issues fast - creative fatigue, targeting inefficiency, budget misallocation, conversion drop-off - and act on them.
• Run structured testing roadmaps across creative, audiences, and offers.
• Turn account data into clear, practical recommendations clients understand and trust.
• Work closely with Growth Executives and creative teams to keep output quality and speed high.
• Join client calls to walk through performance, testing plans, and next steps.
• Use AI tools daily to speed up analysis, reporting, and campaign management.

Senior Paid Social Specialist

General

• Building and managing a consistent pipeline of high-quality UGC creators across multiple client accounts.
• Identify new creator talent, vet creators against internal quality standards.
• Coordinate creator onboarding and ensure access for Creative Strategists.
• Play an essential role in producing high-performing creator campaigns.
• Collaborate closely with TikTok Shop Managers and Creative Strategists.
• Support the wider TikTok Shop team with administrative tasks and campaign coordination.

Creative Coordinator

Affiliate Manager

• Use TikTok Shop's Affiliate Center to identify and recruit suitable creators for our brand clients
• Conduct outreach, negotiate partnerships, and onboard creators into affiliate campaigns
• Build and maintain long-term relationships with creators through structured incentive and reward schemes
• Develop a consistent pipeline of high-performing creators across multiple client accounts
• Set up and manage affiliate campaigns, including product gifting, commission structures, and content briefings
• Monitor daily activity and performance metrics including CTR, GMV, sales, AOV and affiliate contribution
• Identify opportunities to optimise creator performance and campaign profitability
• Ensure campaigns are delivered on time and aligned with client objectives
• Work closely with the Department Lead, content, paid media and client teams to align creator activity with wider growth strategies
• Liaise with creators to provide support, creative direction and ensure brand compliance
• Track and report on affiliate campaign performance using TikTok Shop dashboards and internal tools
• Share actionable insights with internal stakeholders and clients
• Continuously test, iterate and improve affiliate strategies to maximise results over time

• Build and execute affiliate strategies across multiple ecommerce brands.
• Develop creator recruitment plans that support each client's commercial objectives.
• Identify opportunities to scale creator-led revenue through structured affiliate programmes.
• Continuously evolve strategies based on campaign performance and market trends.
• Identify and recruit creators using TikTok Shop Affiliate Centre.
• Build long-term relationships with creators and agencies.
• Negotiate commissions, incentives and promotional opportunities.
• Develop a consistent pipeline of high-performing affiliate partners.
• Launch affiliate campaigns from briefing through to execution.
• Coordinate gifting, commission structures and promotional mechanics.
• Provide creators with clear creative guidance whilst maintaining brand authenticity.
• Monitor campaign delivery across multiple client accounts.
• Analyse GMV, CTR, Conversion Rate, AOV, Revenue and affiliate contribution.
• Identify opportunities to improve creator performance.
• Test new approaches to maximise profitability.
• Produce insights and recommendations for clients and internal teams.

Affiliate Strategist

• Embedded coaching and management of 4 Senior Creative Strategists on the strategic work of their biggest accounts.
• Help every Senior CS make the leap from being an exceptional creative strategist to a complete strategist - one who connects creative to offer, distribution, performance, and the wider growth ecosystem.
• Coach the constraint mindset: identifying performance bottlenecks and reverse-engineering the steps required to drive meaningful change.
• Be the primary voice in the Creative Strategy department whenever questions arise that lean heavily on data, growth strategy, performance, or media buying.
• Build the bridge between Creative Strategy and our Growth Strategy team - work with our Senior Growth Strategists to surface what creative needs from growth, and vice versa.
• Help our strategists develop fluency in: offer, distribution, scaling logic, attribution, funnel, persona development from a growth lens, and how creative ladders into wider commercial strategy.
• Cross-department audit authority on priority accounts - when performance dips, you go deep, identify the constraint, and work with the pod to reset strategy.
• Run regular creative audits across the department, surface what's working and what isn't from a performance lens, and feed insight into the wider Creative Strategy leadership team.
• Work closely with the Creative Leads to map out the training plan for the department - which sessions, when, who delivers.
• Personally lead every session focused on growth strategy, performance, media buying, offer, distribution, and constraint-based thinking.
• Translate insight from our data warehouse and from the Growth Strategy team into team-wide upskilling.
• Tap into our data warehouse to produce regular macro creative reports.
• Surface trends, insights, and tactical plays that compound across accounts - what's working at scale, what's emerging, what's broken.

Creative Performance Lead

• You'll sit between customer psychology, creative strategy, and performance data, helping the department understand why customers respond to creative and how those learnings can compound across the business.
• Coach our Senior Creative Strategists to operate at a higher strategic level, lead all departmental training focused on growth strategy and performance.
• Work with our Growth Strategy team to build the systems and rituals that make these two functions work seamlessly as one.
• Tap into our £600M+ Meta data warehouse to surface the macro creative insights, trends, and tactical plays that compound across every account in the book.
• You'll join a six-person Creative Strategy leadership team: the Chief Creative Officer, the Head of Creative Strategy, three Creative Leads, and you.
• Support the four Senior Creative Strategists you'll manage, coaching their thinking on the accounts they own.

Creative Insights Lead

Project Manager

• Own senior relationships across larger, higher-impact accounts
• Lead strategic client conversations, performance reviews and planning
• Guide clients through launches, pivots and scale moments
• Spot upsell, retention and growth opportunities
• Line-manage Account Managers within your pod
• Coach AMs on communication, organisation and client ownership
• Raise delivery standards across accounts and workflows
• Support hiring, onboarding and development of AMs
• Oversee UGC and creative workflows across the pod
• Ensure launches are planned, resourced and executed cleanly
• Act as escalation point for delivery or client risk
• Maintain consistency across processes and client experience

Creative Project Manager

• UGC coordination - own the end-to-end UGC process across all assigned accounts, from creator briefing and onboarding through to content review and delivery
• Production coordination - manage shoot logistics and production timelines, acting as the operational link between the Account lead and the Production team
• Campaign onboarding - be briefed on each account alongside the AM, understand the brand deeply, and confirm campaign timelines before kickoff
• Asset tracking - own and maintain accurate, real-time content schedules across all accounts; the tracker should always reflect live delivery status
• Internal communication - keep Account Managers proactively updated; flag risks early and ensure nothing catches the AM off guard
• UGC and influencer communication - maintain strong relationships with creators and influencers, ensuring smooth processes, consistent deliveries, and a high return-rate
• Quality control - review assets before they reach the AM and catch issues early, not late

• Own the end-to-end UGC process across all assigned accounts, from creator briefing and onboarding through to content review and delivery
• Manage shoot logistics and production timelines, acting as the operational link between the Account lead and the Production team
• Be briefed on each account alongside the AM, understand the brand deeply, and confirm campaign timelines before kickoff
• Own and maintain accurate, real-time content schedules across all accounts; the tracker should always reflect live delivery status
• Keep Account Managers proactively updated; flag risks early and ensure nothing catches the AM off guard
• Maintain strong relationships with creators and influencers, ensuring smooth processes, consistent deliveries, and a high return-rate
• Review assets before they reach the AM and catch issues early, not late

• Lead the editing and optimisation of performance-driven video creatives across multiple ecommerce brands
• Deliver high-quality video content that aligns with each brand's tone of voice, positioning, and commercial objectives
• Specialise in social media advertising content including UGC, motion graphics, and high-production creative assets
• Optimise content for TikTok, Meta (Facebook & Instagram), and emerging platforms to maximise engagement, conversions, and performance
• Apply advanced editing techniques including storytelling, pacing, motion graphics, captions, hooks, and colour grading
• Collaborate with strategists, content creators, designers, and media buyers to translate creative concepts into high-performing assets
• Proactively identify emerging content trends, editing techniques, and creative opportunities that improve campaign results
• Manage multiple projects simultaneously while maintaining exceptional quality standards and meeting deadlines
• Contribute creative ideas and recommendations that improve overall campaign performance

Senior Digital Video Editor

• Lead the creation and optimisation of high-performing video creatives for leading ecommerce brands
• Work closely with creative strategists, media buyers, designers, and content creators to bring concepts to life
• Identify winning creative patterns and continuously improve performance through testing and iteration
• Collaborate with a talented production team to strategise, ideate, create, and optimise exceptional creative content

Ecommerce

• Own day-to-day client communication across assigned accounts
• Lead client calls, updates, and check-ins with confidence and commercial context
• Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin
• Act as the alignment point between client expectations and campaign delivery
• Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress
• Manage quality control across all deliverables
• Provide clients with a clear, confident narrative around performance and commercials
• Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated
• Flag risks early with a recommended course of action or solution
• Protect account health - balancing client satisfaction, retention, and agency profitability

Senior Creative Strategist

Digital Video Editor, Meta, TikTok

Senior Paid Social Specialist

Creative Coordinator

Affiliate Manager

Affiliate Strategist

Creative Performance Lead

Creative Insights Lead

Creative Project Manager

Creative Project Manager

Creative Project Manager

Creative Project Manager

Senior Digital Video Editor

Senior Digital Video Editor

Account Manager, Ecommerce