Soar With Us

Account Manager

• Own senior relationships across larger, higher-impact accounts
• Lead strategic client conversations, performance reviews and planning
• Guide clients through launches, pivots and scale moments
• Spot upsell, retention and growth opportunities
• Line-manage Account Managers within your pod
• Coach AMs on communication, organisation and client ownership
• Raise delivery standards across accounts and workflows
• Support hiring, onboarding and development of AMs
• Oversee UGC and creative workflows across the pod
• Ensure launches are planned, resourced and executed cleanly
• Act as escalation point for delivery or client risk
• Maintain consistency across processes and client experience

Senior Influencer and Client Relations Manager

Ecommerce

Senior Ecommerce Account Manager

Senior UGC Account Manager

Performance Marketing

• Owning paid social strategy and execution across Meta and TikTok for 5-6 DTC ecommerce brands
• Managing daily budgets typically ranging from £2,000 to £5,000+ per brand
• Working directly with founders on strategy, performance reviews and scaling decisions
• Leading structured creative testing and iteration in collaboration with Creative Strategists
• Analysing performance using CAC, MER, eROAS, NC ROAS and efficiency metrics
• Forecasting performance, managing budget pacing and protecting efficiency as spend scales
• Reviewing campaign builds, testing plans and performance insights
• Identifying underperformance early and leading recovery strategies
• Collaborating with CRO, retention and creative partners to align full-funnel efforts
• Sharing insights and best practices across the wider team

Paid Social Manager

• Managing and optimising paid social accounts across Meta and TikTok for DTC ecommerce brands
• Supporting the development and execution of growth strategies aligned to commercial objectives
• Running structured creative testing in collaboration with Creative Strategists
• Analysing performance using metrics including CAC, MER, eROAS and NC ROAS
• Managing daily budgets ranging from £1,000 to £2,000 across multiple accounts
• Monitoring budget pacing and supporting scaling decisions
• Participating in client calls, presenting insights and recommendations
• Staying on top of platform updates and industry trends
• Developing into a strategic partner to founders and growth leads

Junior Paid Social Manager

Graphics Designer

• Design, edit, and iterate paid social ad creatives for Meta and TikTok with a clear focus on performance (CTR, CPA, conversion).
• Develop multiple creative angles per concept to support high-volume testing.
• Turn briefs, insights, and raw footage into conversion-focused ads at speed.
• Edit and adapt UGC content into native, high-performing paid social ads.
• Apply performance insights to improve creative output and combat ad fatigue.
• Collaborate closely with the Art Director, strategists, and media buyers to align creative with account performance.
• Present work clearly and refine creatives based on feedback and results.
• Support internal marketing initiatives such as pitch decks, reports, and presentations when needed.
• Help maintain and evolve the agency’s visual standards in line with performance goals.

Digital Graphic Designer – Paid Social, Meta, TikTok

Affiliate Manager

• Use TikTok Shop’s Affiliate Center to identify and recruit suitable creators for our brand clients
• Outreach, negotiate, and onboard creators to participate in affiliate campaigns
• Build and maintain long-term relationships with creators, introducing robust rewarding schemes
• Set up and manage affiliate campaigns, including product gifting, commission structures, and content briefings
• Monitor daily activity and performance metrics (CTR, sales, AOV, GMV and Affiliate %)
• Optimize campaigns to maximize conversions and creator effectiveness
• Work closely with the Department Lead, content & paid teams, and clients to ensure alignment between product selection and creator strategy
• Liaise with creators to provide support, creative direction, and ensure brand compliance
• Track and report on affiliate campaign results using TikTok Shop dashboards and internal tools
• Share performance insights with internal stakeholders and adjust strategies accordingly
• Continuously test and iterate to improve results over time.