Soar With Us

Creative Strategist

• Conceptualise and brief UGC-style and high-production TikTok ads, helping to translate brand messaging into engaging short-form content.
• Develop and support execution of performance creative strategies that align with client business goals.
• Analyse creative data and performance metrics, providing insights and recommendations for optimisation.
• Write and edit scripts, hooks, and ad copy that align with TikTok best practices.
• Collaborate with creators and influencers to ensure content fits strategy and performance objectives.
• Work alongside the creative, production, and media buying teams to deliver high-quality, conversion-focused content.
• Keep on top of TikTok trends, formats, and creative strategies, feeding fresh insights into campaigns.
• Support in client presentations, reporting, and performance reviews.
• Manage multiple creative projects simultaneously, ensuring delivery is on time and aligned with strategy.

Junior Creative Strategist

Growth Marketing

• Deliver measurable client growth through data-driven paid media strategy, campaign execution, and cross-team leadership.
• Set and manage client growth roadmaps tied to revenue and acquisition KPIs.
• Lead a cross-functional POD (media buyers, creatives, and account managers).
• Ensure alignment across media, creative, and client success teams.
• Deliver measurable revenue growth and strong client outcomes.
• Support client retention and cross-service upsells.

Growth Strategist

Copywriter

• Create high-performing copy for D2C brands.
• Develop and execute direct response copy strategies for D2C brands across Meta and TikTok.
• Write high-performing ad copy, short-form video scripts, and UGC briefs using proven Hambi frameworks.
• Craft compelling long-form presell pages and advertorials designed to drive conversions.
• Collaborate with Creative Strategists, Media Buyers, and Designers to ensure copy aligns with creative and performance goals.
• Analyze creative data and performance metrics to continually refine messaging and angles.
• Ideate and conceptualise new campaign angles, testing structures, and messaging variations.
• Report on creative performance, identifying opportunities for optimisation and scale.
• Stay ahead of social and cultural trends, platform updates, and consumer psychology insights.
• Confidently present ideas and concepts to internal teams and clients.

Direct Response Copywriter – DTC Copywriter

• Develop and execute social media performance creative strategies that align with our client's business objectives
• Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)
• Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices.
• Scripting and briefing creative for D2C campaigns
• Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns
• Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables
• Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies
• Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results
• Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning
• Contribute to the development and implementation of Hambi Media's overall creative vision and strategy
• Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work
• Have the ability to confidently write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads.
• You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators
• Ability to understand human psychology, sociology & why people buy things.

• Lead the development of innovative, data-led performance creative strategies for D2C and e-commerce brands across Meta and TikTok.
• Oversee the creative testing roadmap and ensure insights are scaled across multiple client accounts.
• Partner closely with the Head of Strategy, Media Buying, and Production Leads to refine and evolve Hambi Media’s creative frameworks.
• Act as the senior strategic lead on key client accounts — shaping creative direction, briefing creative concepts, and presenting strategies to stakeholders.
• Mentor and review work from junior and midweight strategists, providing training, feedback, and development opportunities.
• Use creative performance data to inform actionable insights, refine testing processes, and drive continual creative improvement.
• Write, edit, and oversee ad copy, scripts, and creative briefs — ensuring psychological and strategic depth in every concept.
• Identify emerging creative trends, market opportunities, and behavioural insights to keep clients at the forefront of performance creative.
• Collaborate cross-functionally with account management, media buying, and production teams to deliver fully integrated creative strategies.
• Contribute to new business development and pitch strategy, representing Hambi Media’s creative philosophy with confidence and clarity.
• Participate in quarterly creative performance reviews, translating insights into agency-wide learnings.
• Help shape the department’s long-term vision, internal processes, and standards for excellence.

Senior Creative Strategist

People Operations

• Lead and oversee all aspects of people operations including workforce planning, talent management, and compliance.
• Develop and implement people policies that balance employee needs with business objectives.
• Oversee onboarding, off-boarding, and employee lifecycle processes.
• Provide guidance on complex HR matters including disciplinary and grievances.
• Build and manage robust performance review frameworks.
• Partner with department heads to align people goals with commercial objectives.
• Lead succession planning and leadership development programmes.
• Ensure consistent career development and progression processes.
• Lead company-wide culture initiatives and internal communications.
• Drive engagement through recognition, feedback loops, and inclusive events.
• Champion diversity, equity, and inclusion initiatives.
• Maintain a values-led culture that drives motivation and excellence.
• Act as a trusted advisor to senior leadership.
• Present people insights and performance trends at leadership level.
• Collaborate with finance and operations on reward, benefits, and headcount planning.

Head of People – Performance, Culture

• Lead the design and delivery of development, progression, and performance initiatives across the group.
• Oversee the full people journey—from onboarding to progression—ensuring our people and culture strategies drive both team excellence and commercial success.
• Shape development frameworks, deliver training programmes, and build a culture where growth, learning, and accountability are part of daily life.
• Partner with leadership on succession planning and long-term talent growth.
• Act as custodian of culture — embedding group values into everyday behaviours
• Lead engagement initiatives: events, recognition schemes, feedback loops, and internal campaigns.
• Advise management on sensitive people matters with fairness and commercial balance.
• Oversee onboarding and off-boarding experiences to maintain consistency across brands.
• Drive initiatives that improve retention, client delivery standards, and commercial performance.

Head of Development – Performance, People & Culture

Customer Success Manager

• To build and lead a commercially driven client success function that directly impacts retention, account growth, and overall client satisfaction. You will act as the senior bridge between Fulfilment, Sales, and the C-Suite - ensuring our service delivery translates into measurable revenue expansion.
• Take ownership of churn flag responses across the Group’s top 30% of accounts, ensuring fast resolution, strategic direction, and senior-level involvement where necessary.
• Establish proactive processes to spot early signs of churn and embed these into the Fulfilment and AM functions.
• Partner with the COO and C-Suite to monitor and report retention trends, implementing corrective actions where needed.
• Manage and take necessary action on NPS survey responses, ensuring insights are converted into operational improvements.
• Act as a senior voice of the client within the agency, ensuring feedback shapes internal processes, product/service roadmaps, and team priorities.
• Build and manage internal training schedules (leadership, skills development, client excellence).
• Partner with managers to identify capability gaps and deploy targeted L&D programmes.
• Track and report on training impact against performance outcomes.
• Support on hiring decisions, workforce planning, and talent pipeline strategy.
• Oversee employee onboarding and off-boarding, ensuring consistency of experience.
• Provide support and relevant coaching to Management on sensitive people decisions, ensuring fairness and commercial balance.
• Act as a point of escalation for complex HR matters, including disciplinary, grievances, and performance management, while ensuring full legal compliance.
• Act as a trusted senior partner at the leadership table, influencing strategy and presenting insights/recommendations.
• Serve as a bridge between Fulfilment, Sales, and Leadership to ensure commercial alignment on all client initiatives.
• Coach Account Managers on commercial awareness and client growth strategies, without detracting from their project management focus.

Client Success Director

• Drive performance creative for D2C brands.
• Ensure the agency meets and exceeds client expectations.
• Manage internal and external communications.
• Drive projects to completion.
• Create engaging user-generated content ideas.
• Manage micro-influencer relationships and brand partnerships on TikTok.
• Play a central role in brand development across clients’ TikTok accounts.

Account Manager

• Assist the Account Manager with day-to-day client servicing and strategic responses.
• Participate in client brainstorms, campaign planning, and idea generation.
• Draft client-facing updates, emails, and Slack messages, with guidance.
• Support preparation of client presentations and reports.
• Track project timelines, creator contracts, and deliverables, flagging blockers early.
• Follow up on campaign approvals, activations, and feedback loops.
• Maintain campaign folders, naming conventions, and task updates in Productive.
• Coordinate creator communications (tickets, timelines, content delivery) alongside the Account Manager.
• Conduct desktop research on audience trends, competitor strategies, and TikTok platform updates.
• Pull data and assist with analysis to support audience insights or campaign strategy.
• Learn to interpret key metrics like ROAS, CAC, CPA, and support monthly performance reporting.
• Work closely with the Account Managers, Creative Strategists, and Media Buyers to support smooth campaign execution.
• Attend internal and client team check-ins.
• Gain exposure to TikTok Ads Manager and the media buying process to build foundational knowledge.
• Assist with initial checks on draft billing sheets and creator cost tracking.
• Support finance processes including invoice prep and reconciliations under supervision.

Junior Account Manager, TikTok

Performance Marketing

• Role: Growth Strategist
• Function: Growth Strategy, Performance Media Buying, Creative
• Reports to: Head of Growth
• Location: Remote-first (UK-based), with optional access to a London, Leeds or Manchester office.
• As a Growth Strategist, you’ll play a critical role in shaping the growth journey of our clients. You’ll be the link between data, creative, and performance, using insights to fuel strategic decisions and deliver exceptional client outcomes.
• Develop comprehensive 12-month growth roadmaps, aligning creative, performance, and financial goals.
• Use the Growth Xcelerator to set ambitious, data-backed KPIs for revenue growth and customer acquisition.
• Conduct in-depth market research and competitive analysis to identify high-potential growth opportunities.
• Lead a cross-functional Performance Operating Division (POD), coordinating efforts between Account Managers, Media Buyers, and Creative Strategists.
• Drive alignment across teams to ensure consistent messaging, creative quality, and data-driven decision-making.
• Act as the strategic anchor within the POD, setting direction and ensuring everyone is working towards the same client outcomes.
• Use platforms like Shopify, Triple Whale, and ad account analytics to monitor performance, identify trends, and make real-time optimisations.
• Transform raw data into actionable insights, guiding creative adjustments and media strategy refinements.
• Build strong, trust-based relationships with clients, acting as their primary strategic advisor.
• Present clear, data-backed insights and growth recommendations, ensuring clients understand the impact of your work.
• Partner closely with creatives to develop impactful, conversion-focused campaigns that align with strategic goals.

Growth Strategist, Paid Social

Video Editor

• Edit high-quality videos that align with each brand’s style and tone of voice.
• Specialize in social media ads (UGC, motion graphics, high-production content).
• Optimize content for TikTok, Meta (Facebook & Instagram), and other platforms to maximize engagement.
• Work efficiently under tight deadlines while maintaining high-quality standards.
• Collaborate with team members to implement client feedback effectively.
• Stay up-to-date with video content trends and conversion-driven editing techniques.

Digital Video Editor

• Role: Account Manager with UGC Influencer, Performance Creative, and Project Management.
• Responsible for managing communication with all campaign and content stakeholders.
• Reports to: Senior Account Manager.
• Location: Remote - 1 day in the office per month (HQ in London).
• Compensation: £33,000 - £40,000 + Bonus/ Benefit Scheme + 27 Days Paid Holiday.
• About Hambi Media: fast-growing UK performance creative agency for e-commerce brands with in-house design, production, strategy and UGC teams.
• About the role: main point of contact for clients; managing communication with all stakeholders to meet/exceed goals.