Soar With Us

Chief Marketing Officer

• Drive personal brand content marketing activity for the leadership team across YouTube, LinkedIn, TikTok & Meta.
• Work closely with marketing team, founders and production team to plan, package, distribute and optimise content.
• Identify content opportunities, audience interests and high-performing content formats.
• Collaborate with editors and designers to create compelling content and effective thumbnails.
• Support YouTube optimisation including titles, descriptions and channel management.
• Monitor content performance and identify improvement opportunities.
• Develop a strong understanding of the DTC and eCommerce landscape.

Content Marketing Executive – YouTube, Social

Growth Marketing

• Own strategic growth direction for a portfolio of e-commerce brands.
• Build and lead growth roadmaps tied to revenue, acquisition, and profitability targets.
• Diagnose growth opportunities and bottlenecks across offer, conversion, creative, landing pages, and budget allocation.
• Turn performance data into commercially-focused recommendations clients trust and act on.
• Drive campaign execution alongside Media Buyers and Growth Executives to maximise quality and throughput.
• Lead strategic client conversations with confidence and clarity.
• Deliver measurable business outcomes through testing, iteration, and strategic thinking.
• Use AI tools daily to improve efficiency, accelerate insight discovery, and increase execution speed.
• Help clients connect day-to-day marketing activity to long-term commercial growth.

Senior Growth Strategist

• Embedded coaching and management of 4 Senior Creative Strategists on the strategic work of their biggest accounts.
• Help every Senior CS make the leap from being an exceptional creative strategist to a complete strategist - one who connects creative to offer, distribution, performance, and the wider growth ecosystem.
• Coach the constraint mindset: identifying performance bottlenecks and reverse-engineering the steps required to drive meaningful change.
• Coach intentionally - reverse-engineer your approach from knowing each individual. Ask what does this person need to learn next to step up strategically? before defaulting to advice.
• Be the primary voice in the Creative Strategy department whenever questions arise that lean heavily on data, growth strategy, performance, or media buying.
• Build the bridge between Creative Strategy and our Growth Strategy team - work with our Senior Growth Strategists to surface what creative needs from growth, and vice versa.
• Help our strategists develop fluency in: offer, distribution, scaling logic, attribution, funnel, persona development from a growth lens, and how creative ladders into wider commercial strategy.
• Cross-department audit authority on priority accounts - when performance dips, you go deep, identify the constraint, and work with the pod to reset strategy.
• Run regular creative audits across the department, surface what's working and what isn't from a performance lens, and feed insight into the wider Creative Strategy leadership team.
• Work closely with the Creative Leads to map out the training plan for the department - which sessions, when, who delivers.
• Personally lead every session focused on growth strategy, performance, media buying, offer, distribution, and constraint-based thinking.
• Translate insight from our data warehouse and from the Growth Strategy team into team-wide upskilling.
• Tap into our data warehouse to produce regular macro creative reports.
• Surface trends, insights, and tactical plays that compound across accounts - what's working at scale, what's emerging, what's broken.
• Work closely with the Head of Creative Strategy to design the systems that ensure Growth Strategy and Creative Strategy functions operate as one.

Strategic Lead – Creative, Growth

Creative Strategist

• You'll join a six-person Creative Strategy leadership team: the Chief Creative Officer, the Head of Creative Strategy, three other Creative Leads, and you.
• Your remit is cross-departmental rather than pod-specific - you'll coach our Senior Creative Strategists layer to help increase strategic ability, and drive strong performance outcomes for our biggest brands.
• You will raise the creative quality bar across the pods you manage, and own the craft layer of how the department stays ahead of the game.
• This is a Creative Lead role with a department-wide focus. You won't own a pod or run an account directly, but 40% of your time is still billable - embedded in the strategic support of up to four senior strategists, coaching their thinking on the accounts they own.
• The other 60% is split across tier 1 account risk mitigation, departmental training sessions, new-joiner onboarding, and self-development.
• If you're a creative strategist with 5+ years of experience who has been deep in the trenches and ready to become a leader, has deep craft instincts, and genuine energy for coaching, this is the role where your impact compounds across every client in the book.

Creative Strategy Lead

• Head of Creative Strategy - managing operational backbone of a 20+ person creative team
• Line-manage four direct reports: 3-4 Creative Leads
• Cascade development through the layered structure: Creative Leads → Senior Creative Strategists → Creative Strategists → CS Executives
• Own the people strategy for the department: performance management, progression frameworks, capacity planning, utilisation mapping and succession
• Coach Creative Leads into confident, autonomous leaders - through difficult conversations, client escalations, strategic thinking, team management and coaching
• Own department structure, org development, operations, hiring, and team retention
• Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs
• Drive accountability through clear KPIs and a rhythm of performance conversations that keep the department sharp
• Own the department P&L - EBITDA is your number
• Support the commercial growth of the department - working with the CCO and wider C-suite

Head of Creative Strategy

Digital Marketing

• Drive personal brand content marketing activity for the leadership team across LinkedIn, Twitter & YouTube.
• Lead the end to end strategy including concepting, scripting, briefing and distribution.
• You’ll work closely with video editors, graphic designers, and channel stakeholders to create compelling content.
• Analyse performance metrics, apply data-driven improvements, and refine strategies for maximum reach and engagement.

Digital Marketing Executive

People Operations

• Support initiatives that enhance employee engagement and workplace culture
• Coordinate team events, celebrations, and internal culture activities
• Assist with recognition programs and employee wellbeing initiatives
• Help foster a positive, collaborative, and high-performing workplace environment
• Support internal communications and employee experience projects
• Coordinate interviews and candidate communication
• Support employer branding and recruitment experience initiatives
• Assist with onboarding and induction processes for new team members
• Ensure new starters feel welcomed, supported, and connected to company culture
• Maintain employee records and people systems
• Support HR administration and employee lifecycle processes
• Assist with people reporting, surveys, and feedback collection
• Coordinate learning and development initiatives where required
• Help improve internal people processes and employee touch-points
• Partner with managers to support team engagement initiatives
• Assist with office experience and workplace coordination where applicable
• Support leadership with culture-focused projects and team initiatives
• Contribute ideas that improve employee satisfaction and team performance

People & Culture Coordinator

Human Resources

• Support the day-to-day operations of the People function
• Coordinate interviews and scheduling across departments
• Manage candidate communication throughout the hiring process
• Support job posting creation and management across hiring platforms
• Maintain HR records, policies, and documentation
• Assist with compliance processes including right-to-work checks and employment documentation
• Act as a first point of contact for general HR-related queries
• Support employee engagement initiatives and internal communications
• Provide administrative support to the wider People team

HR Coordinator

Affiliate Manager

• Discover and Recruit: Use TikTok Shop’s Affiliate Center to find and recruit top-tier creators who resonate with our clients’ brands.
• Build Relationships: Engage, negotiate, and onboard creators, cultivating long-term partnerships through rewarding and motivating programs.
• Lead Campaigns: Design and manage affiliate campaigns including product gifting, commission plans, and content briefs to maximize sales impact.
• Optimize Performance: Monitor key metrics like CTR, sales, and average order value daily to continuously refine and boost campaign results.
• Collaborate Across Teams: Work hand-in-hand with content creators, paid media teams, and clients ensuring the strategies are aligned and effective.
• Report and Innovate: Provide insightful reports on affiliate performance and drive ongoing testing to keep us ahead in the TikTok commerce space.

• Drive personal brand content marketing activity for the leadership team across LinkedIn, Twitter & YouTube.
• Take ownership of the groups video content strategy across Youtube, podcasting platforms and other social channels.
• Lead the end to end strategy including concepting, scripting, briefing and distribution.
• Work towards accelerating the brands awareness and positioning in the market.

Content Marketing Executive, Video

• As a TikTok Shop Affiliate Manager, you'll be responsible for discovering, recruiting, and managing TikTok creators and affiliates through TikTok's Affiliate Center.
• You’ll play a key role in building affiliate strategies, activating talent, and turning creators into high-performing sales drivers for our clients' TikTok Shops.
• Affiliate Recruitment & Activation
• Use TikTok Shop’s Affiliate Center to identify and recruit suitable creators for our brand clients.
• Outreach, negotiate, and onboard creators to participate in affiliate campaigns.
• Build and maintain long-term relationships with creators, introducing robust rewarding schemes.
• Campaign Management
• Set up and manage affiliate campaigns, including product gifting, commission structures, and content briefings.
• Monitor daily activity and performance metrics (CTR, sales, AOV, GMV and Affiliate %).
• Optimize campaigns to maximize conversions and creator effectiveness.
• Collaboration & Coordination
• Work closely with the Department Lead, content & paid teams, and clients to ensure alignment between product selection and creator strategy.
• Liaise with creators to provide support, creative direction, and ensure brand compliance.
• Reporting & Optimisation
• Track and report on affiliate campaign results using TikTok Shop dashboards and internal tools.
• Share performance insights with internal stakeholders and adjust strategies accordingly.
• Continuously test and iterate to improve results over time.

• Use TikTok Shop’s Affiliate Center to identify and recruit suitable creators for our brand clients
• Outreach, negotiate, and onboard creators to participate in affiliate campaigns
• Build and maintain long-term relationships with creators, introducing robust rewarding schemes
• Set up and manage affiliate campaigns, including product gifting, commission structures, and content briefings
• Monitor daily activity and performance metrics (CTR, sales, AOV, GMV and Affiliate %)
• Optimize campaigns to maximize conversions and creator effectiveness
• Work closely with the Department Lead, content & paid teams, and clients to ensure alignment between product selection and creator strategy
• Liaise with creators to provide support, creative direction, and ensure brand compliance
• Track and report on affiliate campaign results using TikTok Shop dashboards and internal tools
• Share performance insights with internal stakeholders and adjust strategies accordingly
• Continuously test and iterate to improve results over time.

Ecommerce

• Own day-to-day client communication across assigned accounts
• Lead client calls, updates, and check-ins with confidence and commercial context
• Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin
• Act as the alignment point between client expectations and campaign delivery
• Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress
• Manage quality control across all deliverables
• Provide clients with a clear, confident narrative around performance and commercials
• Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated
• Flag risks early with a recommended course of action or solution
• Protect account health - balancing client satisfaction, retention, and agency profitability

Account Manager, Ecommerce

Manager

• Drive full-funnel growth for e-commerce clients through hands-on management and strategic development of TikTok Shops.
• Launch and manage TikTok Shops for multiple clients, overseeing product listings, pricing, inventory sync, and campaign strategy.
• Build and iterate monthly shop growth plans tailored to each client’s objectives.
• Own shop performance metrics and lead optimisations to drive conversion, traffic, and average order value.
• Report to the TikTok Shop Lead to help grow and build client relationships and portfolios.
• Manage and support a small internal team alongside the Head of TikTok Shop (Affiliate Managers).
• Plan and execute shop-based sales initiatives: product launches, seasonal drops, and platform-wide promotions.
• Act as the key strategic contact for TikTok Shop clients, providing performance updates and actionable recommendations.

Content Marketing Executive – YouTube, Social

Senior Growth Strategist

Strategic Lead – Creative, Growth

Creative Strategy Lead

Head of Creative Strategy

Digital Marketing Executive

People & Culture Coordinator

HR Coordinator

Affiliate Manager

Affiliate Manager

Content Marketing Executive, Video

Affiliate Manager

Affiliate Manager

Account Manager, Ecommerce

TikTok Shop Manager