SnappyCX

Executive Assistant

• Monitor and manage the inbox, ensuring timely and professional responses
• Schedule and coordinate appointments across multiple providers and platforms
• Follow up with patients through the intake process and keep communication warm and consistent
• Support telehealth-related workflows from booking through post-visit coordination
• Assist with lead follow-up and patient engagement campaigns
• Provide general virtual front desk and administrative support
• Help maintain and improve operational workflows as the business scales

Virtual Assistant – Telehealth, Medical Spa Operations

Compliance

• Review and ensure all HHA files meet compliance and regulatory requirements
• Verify medical documentation, including physicals, PPD/Quantiferon, immunizations, and other required clearances
• Maintain and update caregiver records in HHA Exchange accurately and in a timely manner
• Monitor compliance expirations and proactively follow up with caregivers for renewals
• Communicate with caregivers to collect missing documentation and ensure timely completion
• Coordinate with recruitment and onboarding teams to ensure caregivers are cleared to start cases
• Assist with audits and ensure readiness for DOH and internal compliance reviews
• Track and report compliance status, expirations, and deficiencies
• Ensure all documentation is properly uploaded and maintained in the system

Bilingual HHA Compliance Coordinator

• Enter and verify bills, invoices, and payments within the Rent Manager system
• Reconcile bank accounts and maintain accurate payment tracking records
• Monitor lease expiration dates and coordinate lease renewals
• Follow up with tenants regarding late rent payments via calls and emails
• Ensure leases, agreements, and documents are properly attached to tenant files
• Assist with tenant communication and general administrative tasks
• Maintain organized digital records and ensure data accuracy in the system

Virtual Assistant – Telehealth, Medical Spa Operations

Bilingual HHA Compliance Coordinator

Property Management Virtual Assistant – Rent Manager Proficiency