SnappyCX

Customer Support

• Serve as the first point of contact for potential and existing clients seeking restoration, remediation, or pest control services
• Build strong rapport with clients by communicating with warmth, clarity, and empathy
• Understand customer needs and recommend appropriate services
• Provide exceptional customer support throughout the inquiry and sales process
• Assist clients with scheduling, service explanations, and follow-up communication
• Help drive sales by presenting service options and highlighting value
• Update customer information and interactions in the CRM system
• Collaborate with internal teams to ensure seamless service delivery
• Share insights to improve customer experience strategies

Senior Customer Support/Sales Specialist

• Serve as the first point of contact for potential and existing clients seeking restoration, remediation, or pest control services.
• Build strong rapport with clients by communicating with warmth, clarity, and empathy.
• Understand customer needs and recommend appropriate services.
• Provide exceptional customer support throughout the inquiry and sales process.
• Assist clients with scheduling, service explanations, and follow-up communication.
• Help drive sales by presenting service options and highlighting value.
• Update customer information and interactions in the CRM system.
• Collaborate with internal teams to ensure seamless service delivery.
• Share insights to improve customer experience strategies.

Human Resources

• Conduct regular audits of clinical staff files to ensure full compliance with DOH, Joint Commission, and company requirements.
• Verify and track all medical and credentialing documents for nurses, including physicals, PPDs/Quant, titers, immunizations, RN/LPN licenses, CPR certifications, malpractice insurance, and background checks.
• Maintain accurate and up-to-date compliance databases and personnel records.
• Follow up with staff to obtain missing, expired, or updated documentation.
• Collaborate with HR, Recruitment, and Nursing departments to ensure that only compliant staff are cleared for work.
• Monitor expiration dates and send renewal reminders for medical and licensure documentation.
• Generate and distribute compliance reports as required.
• Support the HR Compliance Manager with any additional projects or tasks as assigned.

HR Compliance Coordinator – Healthcare Sector

Accounts Payable

• Manage full-cycle AP processes
• Support month-end close activities
• Maintain accurate GL coding and PO matching
• Resolve complex vendor issues

Accounts Payable Specialist

Ecommerce

• Taking incoming calls from customers and answering questions about products
• Tracking orders and offering product support
• Inputting products and fixing bugs on the client's website or store
• Managing email sequences and SMS sequences
• Ensuring customer service standards are achieved through phone and email correspondence
• Using the Shopify platform for placing orders and managing customers

Shopify Support Specialist, Customer Support

Digital Marketing

• Develop and implement comprehensive digital marketing strategies aligned with business objectives.
• Manage and optimize paid advertising campaigns on platforms like Facebook, Google Ads, and other relevant channels.
• Conduct market research and competitor analysis to identify opportunities and trends.
• Track and analyze campaign performance metrics to measure ROI and optimize strategies.
• Build and maintain strong relationships with clients and internal stakeholders.
• Oversee email marketing campaigns, content marketing initiatives, and social media management.
• Implement automation workflows using Zapier to streamline marketing processes and increase efficiency.
• Stay up-to-date with the latest digital marketing trends and technologies.

Digital Marketing Specialist

Recruitment

• Source, screen, and recruit qualified travel nurses for open assignments.
• Build and maintain a pipeline of active and passive candidates.
• Manage the full recruitment process — from initial contact to offer acceptance and onboarding.
• Develop strong relationships with candidates to ensure positive experiences and retention.
• Collaborate with internal teams to meet staffing targets and client needs.
• Maintain accurate records and data in the applicant tracking system (ATS).

Travel Nurse Recruiter

Sales

• Drive sales conversions by engaging potential clients with professionalism, empathy, and active listening.
• Build and maintain strong client relationships, ensuring trust and long-term loyalty.
• Deliver compelling product presentations and communicate value effectively.
• Meet and exceed monthly sales targets while maintaining high customer satisfaction levels.
• Adapt quickly to new processes, technologies, and company systems.
• Provide insights and feedback to improve sales strategies and client engagement.
• Mentor and support junior team members when needed.

Senior Sales Specialist

Salesforce Developer

• Design, develop, test, and deploy Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies
• Build and manage flows, triggers, and process automations to optimize business processes
• Collaborate with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions
• Ensure Salesforce platform aligns with business objectives by designing and customizing objects, fields, workflows, and reports
• Maintain and improve data integrity, security, and overall system performance
• Troubleshoot and resolve Salesforce issues in a timely manner
• Stay updated with Salesforce best practices, releases, and updates

• Design, develop, test, and deploy Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies
• Build and manage flows, triggers, and process automations to optimize business processes
• Collaborate with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions
• Design and customize objects, fields, workflows, and reports to align Salesforce platform with business objectives
• Maintain and improve data integrity, security, and overall system performance
• Troubleshoot and resolve Salesforce issues in a timely manner
• Stay updated with Salesforce best practices, releases, and updates
• Support growth of SnappyCX's healthcare staffing business through Salesforce solutions

• Develop and implement marketing strategies to promote our services.
• Create scroll-stopping content (images, videos, captions) for social media.
• Manage and grow our social media presence to boost brand awareness and customer engagement.
• Monitor and analyze campaign performance, sharing updates and recommendations.
• Conduct basic market research to spot opportunities for growth.
• Collaborate closely with the business owner to align efforts with goals.

• Drive sales conversions by engaging potential clients with professionalism, empathy, and active listening. Build and maintain strong client relationships, ensuring trust and long-term loyalty. Deliver compelling product presentations and communicate value effectively. Meet and exceed monthly sales targets while maintaining high customer satisfaction levels. Adapt quickly to new processes, technologies, and company systems. Provide insights and feedback to improve sales strategies and client engagement. Mentor and support junior team members when needed.

• Drive sales conversions by engaging potential clients with professionalism, empathy, and active listening
• Build and maintain strong client relationships, ensuring trust and long-term loyalty
• Deliver compelling product presentations and communicate value effectively
• Meet and exceed monthly sales targets while maintaining high customer satisfaction levels
• Adapt quickly to new processes, technologies, and company systems
• Provide insights and feedback to improve sales strategies and client engagement
• Mentor and support junior team members when needed

Software Engineer

• Build, test, and deploy applications using no-code/low-code platforms and AI-assisted coding.
• Utilize Claude AI and related tools to generate, refine, and optimize code.
• Work within environments like Visual Studio and other modern IDEs to integrate AI-driven development.
• Collaborate with product managers and other developers to translate business requirements into functional applications.
• Maintain, debug, and improve applications with the help of AI-powered tools.
• Document workflows, code, and processes effectively.

AI-Enhanced No-Code Developer, Claude AI Specialist

Backend Engineer

• We’re seeking a skilled Developer experienced in Node.js who can build and optimize custom software solutions from the ground up.
• The ideal candidate will be comfortable handling complex integrations, delivering scalable applications, and supporting innovative IT projects.
• Key Projects Include: Ticketing System: Build a ticketing system for sports events (e.g., MMA fights, boxing) with seat selection, live updates, and automated seat removal once booked.
• Streaming Setup: Create a stream setup using an IMTT server where anyone can set up and broadcast.
• Clothing Image Generator: Develop a clothing image generator that allows images to be created and printed on apparel.
• Position Type: Project-Based (Remote)
• Timezone: EST

Node.js Developer, GoHighLevel

Architect

• Support client by reviewing and signing off on construction plans.
• Ensure compliance with Florida building codes and regulations.
• Provide professional engineering expertise on an as-needed basis.
• This is an as-needed/on-demand engagement when projects come in (remote).

Senior Customer Support/Sales Specialist

Senior Customer Support/Sales Specialist

HR Compliance Coordinator – Healthcare Sector

Accounts Payable Specialist

Shopify Support Specialist, Customer Support

Digital Marketing Specialist

Travel Nurse Recruiter

Digital Marketing Specialist

Senior Sales Specialist

Salesforce Developer

Salesforce Developer

Digital Marketing Specialist

Senior Sales Specialist

Senior Sales Specialist

Senior Sales Specialist

AI-Enhanced No-Code Developer, Claude AI Specialist

Node.js Developer, GoHighLevel

Licensed Engineer/Architect