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Bilingual Medical Receptionist – Tebra Proficiency
SnappyCXExperienced Bilingual Medical Receptionist providing administrative support to a healthcare practice. Scheduling patient appointments and managing incoming calls in a fully remote role.
About the role
Key responsibilities & impact- Answer inbound patient calls professionally and courteously
- Schedule, reschedule, and confirm patient appointments
- Follow up with patients regarding intake forms and outstanding documentation
- Maintain accurate patient records within the EMR system (Tebra)
- Respond to general patient inquiries and provide excellent customer service
- Communicate scheduling updates and documentation requirements to patients
- Perform general administrative and clerical duties as needed
- Ensure HIPAA compliance and maintain patient confidentiality at all times
Requirements
What you’ll need- Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role
- Experience using Tebra EMR is required
- Excellent verbal and written English communication skills
- Strong customer service skills and professional phone etiquette
- Ability to manage multiple priorities in a fast-paced healthcare environment
- Strong organizational skills with exceptional attention to detail
- Ability to work independently with minimal supervision
Benefits
Comp & perks- Fully remote position
- Opportunity to join a growing healthcare practice
- Contribute to delivering exceptional patient care
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Patient SchedulingEMR ManagementDocumentation ManagementClerical DutiesAppointment Confirmation
Soft Skills
Verbal CommunicationWritten CommunicationProfessional Phone EtiquetteAttention to DetailAbility to Work Independently