Bilingual Virtual Dental Receptionist

SnappyCX

Bilingual Virtual Dental Receptionist managing patient calls and appointments for dental practice. Ensuring efficient patient communication and excellent customer service in a remote setting.

Posted 7/19/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dental front-office operations, including patient scheduling, insurance verification, and record management using Dentrix Ascend. Fluent in English and Spanish, with strong customer service and communication skills to effectively coordinate between patients and providers.

Highest-signal resume keywords

Fluent In English And SpanishDentrix Ascend ProficiencyDental Scheduling ExperiencePatient CoordinationInsurance Verification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dental Front-Office ExperiencePatient Appointment ManagementInsurance Eligibility VerificationRecord MaintenanceAdministrative Duties

Soft Skills

Excellent Communication SkillsEmpathyCustomer ServiceOrganizational AbilitiesMultitasking

Tools & Technologies

Dentrix Ascend

Industry Keywords

Dental ReceptionistPatient InquiriesRemote Work

About the role

Key responsibilities & impact

Answer inbound patient calls professionally in both English and Spanish.
Respond to patient inquiries with empathy and excellent customer service.
Coordinate communication between patients, providers, and office staff.
Schedule, confirm, reschedule, and manage patient appointments.
Verify dental insurance eligibility and benefits.
Maintain accurate patient records within Dentrix Ascend.
Perform general administrative and front-office duties as assigned.

Requirements

What you’ll need

Fluent in both English and Spanish (spoken and written).
Minimum 2 years of experience in a dental front-office, dental receptionist, or dental administrative role.
Hands-on experience using Dentrix Ascend (required).
Experience with dental scheduling, patient coordination, and insurance verification.
Excellent verbal and written communication skills.
Strong customer service, organizational, and multitasking abilities.
Ability to work independently in a remote environment.

Benefits

Comp & perks

Bilingual (English and Spanish) support
40 hours per week aligned with U.S. business hours
Independent contractor role