Smith+Nephew

Compliance

• Part of a collaborative regulatory affairs team supporting both new and existing medical devices
• Preparation of global regulatory submissions, including US 510(k) and EU technical documentation
• Work closely with project teams to develop regulatory strategies
• Maintain a working knowledge of global regulations, standards, guidance documents
• Provide support for internal and Regulatory agency audits
• Direct engagement with regulatory authorities as required
• Complete regulatory change assessments to determine impact on registrations
• Develops and maintains company Standard Operating Procedures (SOPs)
• Review product labeling to ensure compliance

Regulatory Affairs Specialist

Account Manager

• Drive strategic growth across key accounts in Manchester and Liverpool area.
• Take full ownership of accounts, crafting and executing strategic plans.
• Lead quarterly business reviews and develop tailored proposals.
• Collaborate across teams and harness data from CRM system.
• Ensure focus brands thrive and make a meaningful difference to healthcare providers and patients.

Account Manager – Orthopaedics

Sales

• Lead the sales efforts in the assigned region for Pressure Injury Prevention
• Develop, communicate and execute a plan to meet a sales quota
• Ensure customers are successful with the company’s products
• Develop regional Key Opinion Leader relationships
• Assist clinical team in providing in-person and remote ongoing in-service training
• Contribute to development of product marketing materials, sales collateral and programs
• Assist Sales Region with adoption and implementation of Leaf, Allevyn and Skin care brands
• Participate in and/or lead various corporate business projects
• Act as the voice of the customer for new product development efforts
• Become known as a resource to customers and expert in wireless monitoring for pressure ulcer prevention.
• Travel up to 75% of the time.

Regional Sales Specialist – OH, PA, WV, NJ

Account Executive

• Managing and growing a full Orthopaedics product portfolio across Trauma, Reconstruction, and Sports Medicine
• Owning territory strategy, forecasting, and execution to meet or exceed sales targets
• Providing expert intraoperative support, product demonstrations, and in-servicing
• Building and maintaining strong, long-term customer relationships at the surgeon and hospital level
• Collaborating with Associate Sales Representatives and cross-functional partners to maximize territory performance
• Managing inventory, logistics, and case coverage within a dynamic surgical environment
• Participating in a 24/7 call rotation within the territory sales team

Full Line Sales Representative

• Support Account Manager(s) to address the business needs and goals within the district or region, promoting key Negative Pressure Wound Therapy brands, Pico and Renasys.
• Use your organizational skills to coordinate availability of products for hospital outpatient departments.
• Provide in services to appropriate personnel and to educate end users on the clinical benefits of products.
• Deliver sales presentations and product lunches and dinners to key customers and customer groups.
• Penetrate and maneuver through target accounts

Account Manager, Post Acute NPWT

Director

• Partners with Sports leadership team to identify/develop and deliver key performance indicators (KPIs) throughout the organization aligned to the overall functional objectives
• Respectfully cultivates an action-biased culture of continuous improvement to advance business and functional KPI’s aligned to Smith + Nephew’s corporate goals.
• Responsible for leading through facilitating/enabling the implementation of 'Our Way to Win' throughout all of the Sports business.
• Establish and mature a Lean Management System (Tiered Accountability, Visual Management, Gemba Walks, and Leader Standard Work) and other coaching tools to transform the culture.
• Works with teams to streamline processes to improve business and functional objectives, with a specific focus on customer experience and end-to-end optimization.
• Provides support to develop Continuous Improvement expertise and capability within the organization at all levels.
• Improves the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change.
• Provides regular, ongoing reporting and communications to Wound OR Sports leadership regarding status of implementation and maturity.
• Collaborates with Continuous Improvement teammates to leverage and share standard methodologies, and drive improvements to the company level 'Way to Win' Roadmap, tools, and technology.

Director, Continuous Improvement, Business Partner

Financial Planning and Analysis

• Support the administration and development of the Tagetik consolidation system
• Ensure smooth delivery of each reporting cycle
• Provide high quality support to finance users across the Group
• Help ensure the system remains robust, compliant and aligned to evolving business needs

Senior Finance System Manager – Tagetik System Owner

Customer Support

• Procesamiento diario de órdenes de PR y el Caribe: 70%
• Recibe y procesa órdenes de los clientes.
• Coordina el proceso de órdenes entre Servicio al Cliente de Smith & Nephew y el almacén de PR según necesidad.
• Proporciona información de envíos a los clientes según requerido.
• Administra comunicación con clientes y representantes de ventas.
• Responsable de todos los procesos de facturación a las cuentas correspondientes.
• Emite facturas comerciales para fines de aduana.
• Informa a los clientes sobre estatus de BKO y envía notificaciones de envío con número de rastreo.
• Prepara cotizaciones para clientes en coordinación con Ventas y Mercadeo sobre precios y descuentos.
• Emite órdenes de drop shipment para Wound & ASD para exportación; prepara envíos en línea y solicita números de reserva.
• Coordina cirugías con el almacén y representantes de ventas.
• Prepara reportes de órdenes some das, despachadas y confirmadas.
• Asegura la conciliación de órdenes mediante el “three-way match” (orden de compra, factura y evidencia de entrega).
• Maneja documentación digital de todas las órdenes y facturación.
• Informa a Ejecu vos de Cuenta, directores de Ventas, Finanzas, Servicio al Cliente y Crédito y Cobro información relevante sobre cirugías y procesamiento de órdenes.
• Maneja garantías junto al equipo de almacén.
• Prepara y registra RMAs en sistema.
• Prepara y registra notas de crédito en sistema.
• Postear cirugías en sistema
• Genera y reconcilia facturas de Renta y Service Exchange y procesa las facturas en el sistema de facturación

Customer Service Representative

• Preparing global regulatory submissions including US 510(k) and EU technical documentation for new and modified medical devices
• Partnering closely with cross functional project teams to develop regulatory strategies that support product launch timelines
• Supporting international regulatory submissions in collaboration with regional regulatory colleagues
• Maintaining up to date knowledge of global regulations, standards, guidance documents and country specific requirements
• Completing regulatory change assessments for design, labeling and manufacturing changes to ensure ongoing compliance
• Supporting internal and regulatory authority audits and engaging directly with regulatory agencies when required
• Reviewing product labeling and contributing to the development and maintenance of regulatory SOPs

• Develop and execute a strategic territory plan to achieve and exceed sales goals
• Promote the full Advanced Wound Management portfolio, addressing a wide range of wound care needs across patient populations
• Educate clinicians and healthcare staff on the clinical and economic value of Smith+Nephew solutions
• Build and maintain strong relationships with key decision-makers, including clinicians, nursing staff, and purchasing stakeholders
• Identify new business opportunities and drive product adoption within existing and new accounts
• Partner cross-functionally with internal teams to support account growth and customer satisfaction
• Deliver in-services, product demonstrations, and educational programs to support best practices in wound care

Account Manager, AWM – Southeast Region

Account Manager, AWM – Northeast Region

Account Manager, AWM – North Central Region

Account Manager, AWM – Midwest Region

Account Manager, AWM – Future Opportunities

• Generate territory plan of action to attain and achieve territory sales goals applying excellent sales skills, territory management skills and customers relationships
• Educate end users on the clinical benefits of Smith & Nephew products
• Deliver sales presentations to key customers and customers groups as well as conduct product lunches and dinners for identified customer groups
• Build and maintain strong relationships with key customers and decision-makers