SimpliFi Managed Services

Payroll

• Serve as the primary point of contact for support line inquiries during business hours, providing prompt and effective assistance to internal teams, clients, and healthcare professionals
• Manage the setup of new clients in the Stogo Admin system, ensuring seamless integration for the Flex implementation team and maintaining data accuracy
• Act as the primary liaison for the Flex implementation team, facilitating communication and resolving issues to ensure smooth operations
• Oversee the scheduling of healthcare professional orientations within the Stogo application, ensuring timely and efficient onboarding processes
• Reconcile payroll information prior to submission, ensuring accuracy and addressing discrepancies to support timely and precise processing
• Prepare, upload, and update employee data in Stogo Admin, maintaining the integrity of flex employee records and ensuring compliance with organizational standards
• Deliver exceptional customer service to internal team members and external clients by addressing inquiries, resolving issues, and fostering positive relationships
• Uphold our Core Values: Own Your Relationships – Be someone others can count on; Own the Outcome – Deliver results through accountability and follow-through; Obsess Over the Experience – Make every interaction meaningful; Act with Integrity & Respect – Do what’s right, always
• Other duties as assigned

Payroll Coordinator

Project Manager

• Lead and manage the organization's Project Management Office (PMO), ensuring consistent execution of project management methodologies and governance.
• Establish project management standards, templates, tools, reporting, and best practices across the organization.
• Develop and maintain the enterprise project portfolio, ensuring projects align with strategic priorities.
• Evaluate organizational capacity and prioritize projects based on business value and available resources.
• Provide executive leadership with visibility into project status, risks, and resource utilization.
• Foster a culture of accountability, collaboration, continuous improvement, and operational excellence.
• Directly supervise, coach, mentor, and develop Project Managers and other project management staff.
• Assign projects based on workload, expertise, and organizational priorities.
• Provide guidance and support to Project Managers throughout the project lifecycle.
• Personally lead the organization's most strategic, complex, and high-impact initiatives.
• Develop project charters, implementation strategies, budgets, communication plans, resource plans, and success metrics.
• Ensure projects are delivered on schedule, within scope, and within approved budgets.
• Manage cross-functional teams consisting of leaders from Operations, Sales, Recruiting, Clinical Services, Finance, Human Resources, Marketing, Information Technology, and other departments.
• Partner with executive leadership to identify strategic initiatives and organizational priorities.
• Translate business strategies into executable project plans.
• Facilitate collaboration across departments to resolve competing priorities and improve organizational effectiveness.
• Advise leadership regarding project risks, organizational readiness, implementation planning, and resource allocation.
• Oversee project budgets, forecasting, and financial reporting across the project portfolio.
• Monitor project resource allocation and workload balancing across Project Managers.
• Evaluate project return on investment (ROI) and organizational impact.
• Ensure efficient utilization of both internal resources and third-party contractors.
• Proactively identify organizational and project risks and develop mitigation strategies.
• Conduct project post-mortems and lessons learned reviews.
• Promote innovation and operational improvements throughout the organization.

Project Management Manager

General

• Build strong, lasting relationships with healthcare professionals throughout their assignments.
• Serve as the primary point of contact for contractor questions, concerns, and support needs.
• Conduct proactive check-in calls to ensure a positive contractor experience.
• Coordinate onboarding activities and assist with assignment transitions.
• Extend offers and guide contractors through pre-start processes.
• Collaborate with Account Management, Recruiting, Credentialing, Payroll, and other internal partners to resolve issues quickly.
• Accurately document contractor interactions and follow-up activities within the ATS/CRM.
• Identify opportunities to improve contractor satisfaction and retention.
• Maintain a high level of professionalism, empathy, and responsiveness in every interaction.
• Meet established productivity, quality, and customer experience expectations.

Contractor Management Specialist

Recruitment

• Sourcing employees for specific assignments using various job posting/search mediums.
• Creatively network and use social media to contact/search for applicants.
• Aggressively pursue both active and passive candidates, search on job boards.
• Act as a liaison between client facilities and newly hired candidates.
• Responsible for screening applications and resumes, interviewing candidates, complete reference checks.
• Evaluate and recommend candidates for hire.
• Ensure compliance with all employment laws.
• Documentation of confidential information per HIPAA standards.
• All other tasks and duties as assigned.

Recruiter

Learning and Development

• Design, implement, and manage the organization's Leadership Development Program
• Conduct organizational learning needs assessments and facilitate training programs
• Develop and maintain learning content and resources
• Evaluate learning programs by analyzing feedback and business metrics
• Develop onboarding programs in partnership with department leaders
• Support performance management processes and deliver manager training
• Lead career development and succession planning initiatives
• Optimize the organization's Learning Management System (LMS)
• Collaborate with leaders to identify training needs and learning initiatives
• Support talent development strategies for high-potential employees

Senior Manager, Organizational Development

Human Resources

• Support the administration of employee benefit programs, including group health, health savings accounts, dental, vision, accident, disability, life insurance, 401(k), and wellness benefits
• Coordinate and deliver new-hire benefits orientations
• Guide employees through benefits enrollment and explain available plan options
• Work with benefit carriers to ensure high-quality service delivery to employees
• Support and back up the Leave of Absence Specialist in administering leave requests and accommodations, with specialized attention to FMLA, ADA, state and local leave laws, and disability plans
• Manage the weekly process for terminations, rehires, and retentions in coordination with the payroll team
• Administer the Company’s monthly reward program
• Support the HR Team by answering phones, auditing and updating information in HRIS, and responding to employee questions within the team’s ticketing system
• Facilitate employee change requests in the HRIS system
• Communicate with outside agencies for the completion of employment verifications
• Collaborate with other departments to facilitate the Pending Pay Bonus programs
• Perform other duties as assigned

HR Benefits Coordinator

Data Analyst

• Develop and maintain a variety of dashboards, scorecards, and reporting tools (standard, ongoing, ad-hoc) that deliver real-time insights and data visualization on staffing trends, demand forecasting and operational performance
• Manage SimpliFi's survey and evaluation data for all performance and assignment completion evaluations across clients
• Develop and implement a data management strategy to ensure data accuracy, accessibility, relevance, and consistency across systems
• Develop, maintain, and manage a robust menu of scheduled reporting and analysis to inform business decision-making
• Work closely with Operations and Client Strategy to develop analytics tools that align with business objectives; apply industry knowledge to interpret data and improve performance
• Develop, implement, and maintain a system for keeping data/reporting SOPs current
• Lead and/or participate in data and analytics projects by executing the entire data analytics life cycle (e.g., including meeting with business stakeholder, gathering requirements/discovery, data preparation/cleaning, building reports visualizations, communicating results, operationalization)
• Continually explore and implement ways to improve/streamline current data gathering and reporting processes for maximum efficiency and scalability
• Serve as an advisory resource for other team members by providing guidance and assistance on data and analytics-related interactions