SimpliFi Managed Services

Director

• Collaborate with Quality Assurance, Client Facilities, Account Managers, and Nurse Recruiters to ensure appropriate traveler assignment placement
• Review end of assignment clinical evaluations with travelers
• Extend clinical support to travelers through coaching, counseling, and remediation
• Assist the Clinical Liaisons with pre-employment orientation
• Ensure the termination process is completed accurately and timely
• Monitor traveler and workplace events
• Ensure the Peer Review process is completed
• Serve as a clinical resource for all TNAA & TotalMed staff
• Travel to client facilities as requested or required
• Provide coverage for other Directors of Nursing and VP of Clinical Services

Director of Nursing

Recruitment

• Prospect healthcare professionals (calls, texts, emails, social media)
• Interview and qualify Travelers to match them with assignments
• Partner with internal teams to ensure successful placements
• Provide ongoing support and expertise throughout each assignment
• Advise Travelers by aligning pay and assignments with their goals
• Live our Core Values every day

Sales Driven Recruiting Specialist – Allied, Nursing

Account Manager

• Help support the daily operations of the Client Services team by assisting with job order management, submission processes, and maintaining accurate client information across systems.
• Upload nurse profiles into vendor management systems (VMS/MSP platforms) and ensure submissions are accurate and complete.
• Assist with job order entry from internal job scrapers and incoming email requests.
• Post, maintain, refresh, and remove job postings while keeping order statuses up to date.
• Assist with gathering and submitting required documentation for nurse profiles, including credentials, licenses, and vendor-specific documentation.
• Support Account Managers with submission file reviews and vetting when needed.
• Maintain accurate client and facility information within internal systems and vendor platforms.
• Provide desk support to Account Managers during periods of high volume or coverage needs.
• Act as a secondary contact between internal teams, Account Managers, and client facility representatives when needed.
• Deliver excellent customer service to both internal partners and external clients.
• Provide operational and administrative support to help ensure smooth client services operations.

Client Services Representative

• Build and maintain facility profiles within internal systems, ensuring account data remains accurate and up to date
• Process facility updates submitted by Account Managers and Recruitment Leaders, including operational details such as trauma levels, bed size, and facility attributes
• Maintain data accuracy and consistency across internal systems and documentation
• Support administrative aspects of the contract lifecycle by organizing documentation and tracking key milestones
• Assist with reporting setup and maintenance to support internal and client performance tracking
• Gather and organize data to support account strategy discussions and internal reporting needs
• Prepare reports and materials for Quarterly Business Reviews (QBRs) and assist with formatting client-facing presentations
• Assist with Certificates of Insurance (COI) requests and other client documentation needs
• Support audits, ad hoc data requests, and completion of client-required forms and documentation
• Provide day-to-day administrative and operational support to help ensure smooth client operations

Director of Nursing

Sales Driven Recruiting Specialist – Allied, Nursing

Account Manager

Client Services Liaison