SimpliFi Managed Services

Data Analyst

• Develop and maintain a variety of dashboards, scorecards, and reporting tools (standard, ongoing, ad-hoc) that deliver real-time insights and data visualization on staffing trends, demand forecasting and operational performance
• Manage SimpliFi's survey and evaluation data for all performance and assignment completion evaluations across clients
• Develop and implement a data management strategy to ensure data accuracy, accessibility, relevance, and consistency across systems
• Develop, maintain, and manage a robust menu of scheduled reporting and analysis to inform business decision-making
• Work closely with Operations and Client Strategy to develop analytics tools that align with business objectives; apply industry knowledge to interpret data and improve performance
• Develop, implement, and maintain a system for keeping data/reporting SOPs current
• Lead and/or participate in data and analytics projects by executing the entire data analytics life cycle (e.g., including meeting with business stakeholder, gathering requirements/discovery, data preparation/cleaning, building reports visualizations, communicating results, operationalization)
• Continually explore and implement ways to improve/streamline current data gathering and reporting processes for maximum efficiency and scalability
• Serve as an advisory resource for other team members by providing guidance and assistance on data and analytics-related interactions

Manager, Ops Data Analytics

Customer Success Manager

• Provide day-to-day operational support to clients and Client Success Managers
• Qualifying placement opportunities and posting requisitions
• Completing profile screening and onboarding support
• Creating and distributing activity and performance reports
• Providing follow-up initiatives and customer service
• Meeting and developing relationships with hiring managers
• Managing a desk of 150 TOA within six months
• Assisting Implementations team with tasks
• Identifying opportunities for program improvements
• Auditing bookings for accuracy
• Maintaining communication with supplier partners on contracts

Client Success Associate

Recruitment

• Prospect candidates through calls, texts, email, and social media
• Build trust quickly and create lasting relationships
• Match healthcare professionals with open travel assignments
• Negotiate offers and overcome objections
• Manage a pipeline and move candidates fast
• Hit goals, win business, and grow income

Manager, Ops Data Analytics

Client Success Associate

Recruiting Specialist