Contractor Management Specialist

SimpliFi Managed Services

Contractor Management Specialist engaging with healthcare professionals to enhance contractor satisfaction and retention. Responsible for onboarding, support, and relationship management in a remote setting.

Posted 7/11/2026full-timeRemote • California • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

About the role

Key responsibilities & impact

Build strong, lasting relationships with healthcare professionals throughout their assignments.
Serve as the primary point of contact for contractor questions, concerns, and support needs.
Conduct proactive check-in calls to ensure a positive contractor experience.
Coordinate onboarding activities and assist with assignment transitions.
Extend offers and guide contractors through pre-start processes.
Collaborate with Account Management, Recruiting, Credentialing, Payroll, and other internal partners to resolve issues quickly.
Accurately document contractor interactions and follow-up activities within the ATS/CRM.
Identify opportunities to improve contractor satisfaction and retention.
Maintain a high level of professionalism, empathy, and responsiveness in every interaction.
Meet established productivity, quality, and customer experience expectations.

Requirements

What you’ll need

High school diploma or equivalent
Minimum of one year of customer service or relationship management experience
Strong verbal and written communication skills
Experience supporting healthcare professionals, staffing, recruiting, or account management (preferred)
Experience working within an Applicant Tracking System (ATS) or CRM (preferred)
Experience in a metrics-driven or service-oriented environment (preferred)

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Career growth and development opportunities
Collaborative and supportive team environment
Remote work flexibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyProfessionalismResponsiveness