Siemens Healthineers

Consultant

• Serve as the primary consultant for multiple clients, providing expert‑level guidance on EHR data structures, reporting capabilities, and best practices
• Lead requirements‑gathering sessions and translate complex clinical and departmental workflows into actionable technical specifications
• Build and maintain strong client relationships, ensuring satisfaction, transparency, and long‑term partnership
• Anticipate client needs and proactively recommend solutions, improvements, or new data opportunities
• Design, build, and optimize sophisticated EHR data extracts, with emphasis on Epic Clarity/Caboodle or Cerner CCL/HealtheIntent
• Develop and refine SQL queries, data models, and extract logic to support analytics, reporting, and operational use cases
• Ability to handle large-scale EHR datasets, ensure data integrity, completeness, and consistency
• Troubleshoot complex data issues and collaborate with internal engineering teams to enhance data pipelines and performance
• Adapt solutions to diverse client environments, EHR vendors, and module configurations
• Lead validation efforts to ensure accuracy, completeness, and consistency of extracted EHR data
• Conduct advanced root‑cause analysis on data discrepancies and guide clients through remediation strategies
• Establish and maintain validation frameworks, documentation, and repeatable processes for long‑term data quality
• Ensure all work adheres to healthcare data governance, privacy, and security standards
• Collaborate with clinical, operational, and technical stakeholders across client organizations
• Provide training, documentation, and knowledge transfer to empower clients in understanding and using their data
• Mentor junior consultants, contribute to internal best practices, and support continuous improvement across the consulting team
• Participate in solution design discussions and help shape the consulting practice’s methodology and standards

Healthcare Informatics Consultant

Marketing

• Own the global marketing strategy and lifecycle management of the laboratory automation portfolio.
• Lead structured insight generation across stakeholders to inform portfolio strategy, value propositions, and roadmap prioritization.
• Define competitive positioning and commercial differentiation through deep analysis of market dynamics, competitor offerings, and industry trends.
• Partner with R&D, systems, informatics, medical, and operations teams to translate market needs into clear product requirements.
• Develop and execute global marketing and launch strategies.

Senior Director, Global Marketing – Head of Laboratory Automation

Field Engineer

• You will be servicing CT/MR/AX Equipment in the South GA area.
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation at customer sites with minimal supervision.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Ensure that all tool and test equipment expiration dates are managed and that no overdue for calibration test equipment is used or maintained in the field.

Customer Service Engineer III – MR/CT/AX

• You will be servicing CT and MRI Imaging Equipment in the Seattle Metro area.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Customer Service Engineer I, Imaging

Customer Success Manager

• Serve as the primary Customer Success Manager for a defined set of customers, developing strong, trusted relationships and acting as the main point of contact for ongoing success.
• Demonstrate the ability to articulate best practices in workflow design and product usage, and effectively share that knowledge with both customers and Customer Success team members.
• Ensure customers are realizing value from all DO software product lines through effective adoption and optimized use within clinical and administrative workflows.
• Understand customer goals, workflows, and operational challenges, and align software usage to support measurable outcomes.
• Proactively identify adoption gaps, usage risks, and opportunities for workflow optimization, and work with customers to address them.
• Partner with internal teams—including project management, onboarding, professional services, product management, and support—to resolve issues, escalate risks, and improve the overall customer experience.
• Translate customer feedback and real‑world workflow insights into actionable input for product and internal stakeholders.
• Provide advanced guidance to customers on best practices for using ARIA and Eclipse across clinical and administrative use cases.
• Act as a mentor and resource for other Customer Success Managers, helping them develop and maintain proficiency in ARIA and Eclipse.

Senior Customer Success Manager

Engineer

• Provides applications and solutions to the optimum extent
• Provides comprehensive troubleshooting for using applications and solutions focused on specific customer questions
• Acts as an interface between customer and provider of application to solve customer problems and enhance the application with new features
• Submit and follow up on PPI and/or PSI incidents and II suggestions.
• Comply with all processes required for documentation of all interactions with customers utilizing SAP and PEAK for escalations to HSC team
• Work closely with HSC team to resolve escalated issues and provide feedback and updates to customers
• Work closely with local and regional service team providing applications support during service visits, remote assistance or system maintenance and upgrades
• In time response to all customer issues providing positive impact on operational metrics such as the Live Answer Rate and Remote Resolution Time
• Support Field Application and the Field Service team to assist in system configuration, as needed
• Complete all online E-Learning courses on time
• Document new procedures and known problem fixes in Service Knowledge Base/SKB

Application Services Engineer – X-Ray Products

Sales Operations Manager

• Align regional sales strategy with company scorecard and objectives; drive execution across cross‑functional teams.
• Establish regional seller quotas, monitor attainment, and investigate/resolve compensation outliers.
• Lead weekly forecast calls; consolidate forecast rollups for leadership; manage funnel reporting to ensure healthy pipeline coverage for future quarters.
• Refine and implement standardized sales processes leveraging the CRM tech stack (Unity) and structured performance review cadences.
• Analyze sales performance data to uncover trends, competitive takeouts, win/loss insights, and cross‑sell/up‑sell opportunities; provide actionable recommendations to regional leadership.
• Advise on complex deal structures, pricing and ROI considerations, compliance requirements, and ensure deals drive margin‑accretive outcomes.

Regional Sales Operations Manager, Digital Oncology

Accountant

• Evaluate Master Agreements, addenda, quotes, and SOs for non-standard terms and document technical positions.
• Support joint deals and enterprise deals, including change order processes.
• Perform revenue allocation checks and update SSPs for revised orders.
• Support monthly revenue recognition and intercompany billing for enterprise solutions deals.
• Support process design and documentation for enterprise solutions, finance, accounting, and reporting.
• Support design and testing of a new IT dashboard for revenue recognition and I/C billing visibility.
• Educate the finance and accounting community regarding SSP from both technical and system implementation perspectives.
• Perform and continuously improve key SOX controls over order intake and revenue recognition.

Senior Revenue Recognition Accountant

Manager

• Overseeing operational support for Sales and Service teams by managing the end‑to‑end quotation process for hardware and software support agreements
• Ensuring accuracy, efficiency, and alignment across global upgrade quoting activities while driving continuous process improvement
• Leading cross‑functional collaboration with multiple departments to strengthen process management and operational efficiency
• Guiding and advising on upgrade eligibility assessments and field‑driven sales opportunities
• Leading a diverse, global team of eight, ensuring alignment, productivity, and professional development across regions
• Executing core managerial responsibilities including implementing company policies and programs, fostering employee productivity, and managing resources

Global Upgrades Manager

• You will be servicing CT and MRI Imaging Equipment in the northern Seattle metro area.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Customer Service Engineer I

Product Manager

• Oversees full lifecycle management of assigned product and product portfolio, including new product introductions, design input, enhancements, and product retirements
• Lead business case development and value proposition design for assigned product(s)
• Partner with R&D to ensure product design and requirements align with clinical and customer needs, regulatory requirements, and cost efficiency
• Serve as the voice of customer with a deep understanding of clinical workflows, unmet needs, and competitive dynamics
• Collaborate with regional marketing and sales teams to translate product strategy into commercial success
• Support customer engagements, key opinion leader (KOL) partnerships, and strategic collaborations
• Drive profitable growth and market share expansion of assigned product(s)
• Partner with Finance to set performance targets, monitor KPIs, and deliver against annual and long-range business plans

Head of Delivery Systems, Product Management

Clinical Research

• Assists in the planning and execution of clinical trials while adhering to budget, scope and schedule requirements.
• Coordinates clinical budget and related pricing strategy services for the purpose of executing a clinical trial or ancillary services agreements.
• Utilizes and implements cost models to support pricing, profitability, and business growth strategies.
• Responsible for the execution of a clinical trial or suite of clinical trials from protocol design to the final clinical study report.
• Executes high quality, integrated cross-functional plans for the project/clinical trial.
• Coordinates the activities of functional groups that comprise the clinical department team for the product including, but not limited to: clinical monitoring, data management, statistics, medical writing, medical monitoring, and safety to insure proper conduct and timely completion of all projects.
• Applies best practices in the development, initiation, planning, execution, control and closing of projects.
• May also interact with finance, research and development, marketing, manufacturing, and regulatory departments as appropriate.
• May be responsible for coordinating efforts for the trial both within the Company and through a variety of vendors.

Clinical Research Manager

DevOps Engineer

• Collaborate with other engineering teams on infrastructure-as-code solutions
• Implement and support automation and self-service solutions to improve company’s software delivery speed and quality

Senior DevOps Engineer

Operations

• Engage with customers to understand needs and set clear expectations
• Foster long-term relationships through value-driven interactions
• Coordinate training and education efforts with several stakeholders
• Align with Sales, Project Management, and AOS teams for seamless transitions
• Manage resource allocation for professional services
• Forecast and identify opportunities for incremental revenue

Healthcare Informatics Consultant

Senior Director, Global Marketing – Head of Laboratory Automation

Customer Service Engineer III – MR/CT/AX

Customer Service Engineer I, Imaging

Senior Customer Success Manager

Application Services Engineer – X-Ray Products

Regional Sales Operations Manager, Digital Oncology

Senior Revenue Recognition Accountant

Global Upgrades Manager

Customer Service Engineer I

Head of Delivery Systems, Product Management

Clinical Research Manager

Senior DevOps Engineer

Operations Manager – Clinical Services

Senior DevOps Engineer