Technical Service Specialist – CT Systems

Siemens Healthineers

Dedicated specialist delivering Guardian and Proactive monitoring services for CT systems across Americas. Preventing disruptions in patient care and ensuring system performance.

Posted 7/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $50,210 - $69,036 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical knowledge of CT platforms and proficiency in remote diagnostics, with the ability to effectively communicate complex technical findings. Proven experience in monitoring, triaging, and driving continuous improvement in service delivery.

Highest-signal resume keywords

CT Platform KnowledgeRemote Diagnostic ProficiencyKPI DevelopmentRoot Cause AnalysisClear Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

X-Ray Tube PhysicsGantry MechanicsCooling SystemsHigh Voltage ElectronicsDetector ArraysSoftware Diagnostics

Soft Skills

Clear Communication SkillsAbility to Translate Technical Findings

Industry Keywords

Guardian Monitoring ServicesProactive Monitoring ServicesContinuous ImprovementEvent AccuracyField Action Coordination

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Deliver Guardian and Proactive (PROA) remote monitoring services for the CT modality across the Americas
Monitor & Triage Guardian and PROA events
Coordinate Field Action with field service engineers, schedulers, and customer care teams
Drive Continuous Improvement by tracking dispatch rates and event accuracy
Author PROA Success Stories and Non-Event Reports
Collaborate Cross-Functionally with Regional Service Managers and dispatchers

Requirements

What you’ll need

Strong technical knowledge of CT platforms (e.g., SOMATOM family)
X-ray tube physics
gantry mechanics
cooling systems
high voltage electronics
detector arrays
software diagnostics
Experience with KPI development
root cause analysis
remote diagnostic proficiency
Clear communication skills
Ability to translate complex technical findings into plain-language guidance
Proven ability to manage high event volumes

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
paid parking/public transportation
paid time off
paid sick and safe time