Shriners Children's

Manager

• Plans, assigns, and directs workflow for the Health Information Services Department
• Addresses complaints and facilitates problem resolution; actively oversees and manages production and quality control efforts
• Interviews, hires, and trains new employees
• Appraises employee performance and rewards and disciplines accordingly
• Implements and supports all Corporate HIM initiatives and activities
• Provides support to HIM Departments at the facility level for department operations, reimbursement opportunities, various program implementation, and HIM specific system installations
• Assume HIPAA Privacy Office role

Health Records Manager – Health Information Manager

• Oversees daily clinic workflows to ensure efficiency and patient-centered care
• Supervises and coaches administrative and clinical support staff
• Ensures adherence to pediatric-specific health regulations
• Monitors revenue cycle with attention to subspecialty billing opportunities
• Identifies gaps in authorizations, referrals and documentation
• Fosters a child-friendly and family-centered environment
• Designs and implements strategies to improve patient/family satisfaction
• Handles escalated patient/family concerns
• Uses data and root cause analysis to identify and solve workflow inefficiencies
• Acts as a liaison across care teams, leadership and external partners
• Recruits and retains staff experienced in pediatric care

Practice Manager

Business Intelligence Analyst

• Developing and reporting on metrics using Blackbaud CRM and third-party applications
• Collaborate with PRM data analyst and database users to develop and optimize CRM reports
• Collaborate with Blackbaud CRM team to extract, validate, and present donor and donor pipeline information
• Act as a liaison between PRM team, CRM team, and field fundraisers in the development of data entry best practices
• Provide appropriate service, support, training, and advice to end users regarding the capabilities and functions of CRM

Philanthropy Data & Reporting Analyst

Therapist

• Provide comprehensive, purposeful, developmentally appropriate and culturally sensitive family-centered recreation programs
• Promote and maintain social, emotional, cognitive and physical skill development of the patient
• Provide individual therapeutic recreation services and group recreation programs for children and adolescents hospitalized for orthopedic and/or burn surgical intervention or long term rehabilitation programs
• Provide abundant play and normal life experiences to promote development, understanding and alleviating misconceptions

Recreational Therapist, Part Time

• Provide family-centered, age appropriate clinical cardio pulmonary care
• Utilize assessment findings to establish patient and family needs in collaboration with the health care team
• Communicate findings in both verbal and written format
• Seek personal/professional development and assure safe operation of life support equipment
• Take a leadership role as assigned
• Act as a clinical resource to other departments
• May precept staff after displaying proficiency
• Participate in hospital/departmental committees and research

Respiratory Therapist – Per Diem

• Coordinates the plan of care to achieve desired outcomes and integrates the work of the health care team
• Ensures the development of a safe and effective plan of care through early identification and assessment of the patient's needs and the resources available
• Collaborates by working with patients, families, caregivers, and the health care team locally and within the SHC system to jointly communicate, problem solve, and share accountability for optimal outcomes
• Arranges services among community agencies, physicians, patients, family, caregivers, and others involved in the plan of care
• Ensures prudent utilization of all resources by evaluation of the resources available to the patient and balancing cost and quality to ensure optimal clinical and financial outcomes

RN Care Manager – Part Time

Director

• Provides effective leadership to a multidisciplinary staff comprised of licensed therapists, assistants, and unlicensed auxiliary staff
• Directs, organizes and evaluates clinical practice determining work-flow processes, tasks, and procedures to maximize efficiency, productivity, safety, and evidence-based best practice across service lines
• Projects and meets the appropriate staffing and scheduling needs of the patients, staff, facility, and community while meeting regulatory requirements
• Sets expectations, clinical competency and standards of practice
• Collaborates with staff, multidisciplinary team, and administration in the delivery of timely patient/family centered care
• Aligns the goals of the department with the strategic goals of the facility and SHC system
• Meets standards for accreditation and certifications (i.e. CARF, GAIT, Rehab Agency, CORF, ORF, and Joint Commission)
• Communicates effectively with local leadership, medical staff, and headquarters rehabilitation, revenue cycle, revenue integrity and/or compliance regarding reports or proposed process changes
• Leads effective clinical practice activities in areas assigned, provides direct clinical patient care for discipline of origin as needed
• Leads program development to best serve intended populations, effectively and efficiently and be a leader in clinical practice

Director, Rehabilitation

Billing Specialist

• Managing all professional billing requirements and managing accounts receivable tasks according to standard and productivity measurements.
• Ensure all regulatory and payor guidelines are followed.
• Coordinating payor denial and appeal follow up activities to ensure timely response from third party payors and the processing of all payor denials, documentation requests and appeals.
• Review all denial accounts for categorization, level of appeal, special requirements for initiating appeals.
• Communicate global payer issues with the payer relations team.
• Communicating and coordinating with various individuals/distributions and assisting with monitoring of the day-to-day activities related to appeal follow up and denials.
• Maintaining the healthcare tracking tool/application that stores/communicates all claim edits, review and denial activity.
• Monitor all Claim Edit and Denial Management work queues and lists to ensure they are fully resolved.
• Ensure medical records requests are completed and submitted within 48 hours.
• Track all denials on a database to determine outcome.
• Collecting/analyzing, report status, metrics and trends of activity by different reviews from the tool.
• Distributing reports on a routine basis to specific distribution group.
• Organizing all data and activity in a retrievable way to ensure timely follow up on appeals to third party payors.
• Assisting with the coordination of denial and review activities and materials for committee meetings, including analyses, reports, etc.
• Supporting projects and initiatives of the Billing and Denials Management teams. This may include coordinating meetings, conducting research for payor criteria, and preparing documents.
• Able to build and maintain relationships with payer representatives.

• Responsible for providing assessments, planning, interventions and follow-up for patients and family members
• Coordinates the plan of care to achieve desired outcomes
• Ensures the development of a safe and effective plan of care through early identification and assessment of the patient's needs
• Collaborates with patients, families, caregivers, and the health care team locally and within the SHC system
• Arranges services among community agencies, physicians, patients, family, caregivers, and others involved in the plan of care
• Ensures prudent utilization of all resources by evaluating the resources available to the patient

RN Care Manager

Analyst

• Ensure all items and services charged through the Charge Description Master (CDM) are described, coded, and priced appropriately
• Educate ancillary departmental and clinical staff on required changes for regulatory and payor changes
• Conduct charge capture assessment activities including interviews, research, and outcomes analysis
• Provide analysis, documentation, and recommendations for changes to the CDM
• Maintain communication with revenue departments regarding operational opportunities
• Collaborate with department managers and staff to identify areas of deficiency and develop process improvements
• Document all changes and revisions to CDM using appropriate software
• Perform audits focusing on revenue cycle integrity
• Develop ongoing education programs on charge capture and billing processes for staff members

Revenue Integrity Analyst

Engineer

• Operates and maintains stationary engines and mechanical equipment such as air compressors, generators, motors and steam boilers, air handlers to provide utilities such as heat and power for buildings and industrial processes.
• Informs management of malfunctioning equipment.
• Visually inspects equipment at periodic intervals to detect malfunctions or need for repairs, adjustment or lubrication.
• Maintains building by performing repairs and routine painting, plumbing, electrical wiring and other related maintenance activities.
• Thoroughly performs routine maintenance and cleaning of mechanical rooms and equipment as needed.

Maintenance Engineer

Systems Engineer

• Own configuration of Workday HCM across Core HCM, Payroll, Absence, Benefits, Compensation, Time Tracking, Learning, Talent, and Recruiting.
• Own configuration of Workday Financials across General Ledger, Banking & Settlements, Procurement, Expenses, and Accounting Center.
• Manage condition rules, validations, business processes, and security assignments for HR and Finance-related functionality.
• Own configurations of Workday Supply Chain modules such as Procurement, Inventory, Supplier Accounts, and Strategic Sourcing.
• Provide support for all Workday service requests and incidents from Operations teams.
• Research, diagnose, and resolve Workday functional problems.
• Partner with HR, Finance and Supply Chain Operations to analyze process pain points and deliver Workday-enabled solutions.
• Identify opportunities to streamline HR, Finance and Supply Chain processes using Workday tools.

Health Records Manager – Health Information Manager

Practice Manager

Philanthropy Data & Reporting Analyst

Recreational Therapist, Part Time

Practice Manager

Respiratory Therapist – Per Diem

RN Care Manager – Part Time

Director, Rehabilitation

Billing Specialist

Practice Manager

Practice Manager

RN Care Manager

Revenue Integrity Analyst

Maintenance Engineer

Workday Systems Analyst – Finance