Administrative Assistant

• Perform and support the execution of administrative and operational routines for the area
• Execute and monitor the operationalization of courses and trainings sold (retail and corporate)
• Ensure accurate recording, updating, and monitoring of information in internal systems
• Assist with communication with clients and instructors to align information and deadlines
• Prepare and organize documents, spreadsheets, and reports to support management
• Manage course logistics (room reservations, distribution of materials, technical support for students and instructors, airline ticket purchase, hotel reservations)
• Contribute to the continuous improvement of the area's administrative processes

Manager

• Lead and drive the operational and commercial development of the Global Food Customized Audit sub-unit in line with the Food Business Assurance growth strategy.
• Lead the development of the Food sustainability portfolio in line with the Sustainability strategic plan in alignment with Supply Chain Services (SCS) business unit to ensure corporate and divisional objectives and growth targets are met.
• Demonstrate a strong digital mindset, interpreting how data and technology can enhance food business assurance performance and operational efficiency to drive commercial outcomes.
• Define strategy and roadmap for the growth of customized audits, voluntary certification schemes (non-accredited) in line with the overall Food Business Assurance strategic plan.
• Ensure sustainable revenue growth in line with budgeted targets with Food Customized Solutions.
• Implement an efficient and robust operational/technical model for the execution of international customised audit contracts to ensure technical consistency across the regions.
• Work closely with Head of International Sales & Global Key Account Management and their team to ensure KPIs for global contracts are met and that the execution plan for new customized audit contracts is clear, efficient and meets the expectations.
• Lead the technical team for Global Food Key Accounts throughout the execution process.
• Working closely with the Global Food Certification Team, managing the performance of global food technical resources (e.g., auditors, technical reviewers, technical managers).

Global Manager, Food & Sustainability Customized Solutions

• Lead and drive the operational and commercial development of the Global Food Customized Audit sub-unit in line with the Food Business Assurance growth strategy.
• Lead the development of the Food sustainability portfolio in line with the Sustainability strategic plan in alignment with Supply Chain Services (SCS) business unit to ensure corporate and divisional objectives and growth targets are met.
• Demonstrate a strong digital mindset, interpreting how data and technology can enhance food business assurance performance and operational efficiency to drive commercial outcomes.
• Define strategy and roadmap for the growth of customized audits, voluntary certification schemes (non-accredited) in line with the overall Food Business Assurance strategic plan.
• Ensure sustainable revenue growth in line with budgeted targets with Food Customized Solutions.
• Implement an efficient and robust operational/technical model for the execution of international customised audit contracts to ensure technical consistency across the regions.
• Work closely with Head of International Sales & Global Key Account Management and their team to ensure KPIs for global contracts are met and that the execution plan for new customized audit contracts is clear, efficient and meets the expectations.
• Lead the technical team for Global Food Key Accounts throughout the execution process, ensuring that all technical resources undertake the appropriate qualification, training and calibration process in line with the global 2nd party audit food guidelines and to meet individual program requirements.
• Working closely with the Global Food Certification Team, managing the performance of global food technical resources (e.g. auditors, technical reviewers, technical managers) providing the training, qualification and coaching means to contribute towards their continual improvement.
• Support the commercial teams with technical guidance in responding to new prospects.

QA Engineer

• Oversees the Quality System for the Environment, Health, & Safety conventional labs in the US
• Communicates the status of quality systems to executive management
• Manages, supports, and coordinates QA efforts across conventional lab sites
• Assures quality systems and testing processes comply with regulatory agencies and customer expectations
• Implements quality improvements to enhance lab compliance efforts and promote operational excellence
• Assists site locations in drafting responses to audit reports and involves staff in feedback from audits and inspections
• Acts as a regulatory resource for SGS customers
• Ensures laboratory staff are current with industry regulations and compliance news
• Leads projects designed to measure specific quality parameters and provide organized information to corporate officers
• Oversees the quality system to ensure that TNI standards, ISO17025, DOD standards are satisfied

Quality Assurance Director

Account Manager

• Build and manage a strong network within the environmental, consulting, remediation, and industrial markets.
• Proactively identify and pursue new business opportunities across Central & Upstate NY.
• Conduct discovery sessions to understand client needs and align SGS solutions with their technical and regulatory challenges.
• Develop compelling value propositions for analytical testing services—including water, soil, air, and specialty testing programs.
• Collaborate with Client Services and Lab Operations to ensure exceptional service delivery.
• Lead proposal development, negotiate pricing, and secure new contracts.
• Provide accurate sales forecasts, CRM updates, and market intelligence.
• Represent SGS at tradeshows, technical seminars, and regional industry events.
• Maintain strong customer advocacy and act as a trusted technical partner.
• Continuously enhance your expertise in environmental compliance, analytical methods, and SGS service offerings.

Senior Account Manager – Environmental Analytical Services

Compliance

• Conduct research and analyze data related to food safety and regulatory compliance
• Interface with multiple groups to provide necessary technical information
• Generate documentation on food safety topics for clients and internal departments
• Maintain up-to-date knowledge of food safety laws and assist clients in compliance
• Support the review of food labels and ensure compliance
• Track and analyze emerging regulations in food and nutrition sectors
• Prepare detailed technical reports and marketing literature
• Deliver technical training to internal staff and clients

Manager, Food Safety and Regulatory

Auditor

• Recomendar la certificación o la continuidad de esta de las empresas auditadas conforme al estandar ISO 42001:2023 (IA-Inteligencia Artificial)
• Revisar y validar el alcance de certificación del sistema de acuerdo a la norma ISO 42001:2023 (IA-Inteligencia Artificial)
• Cumplir las disposiciones de los procedimientos globales en materia de auditorías.
• Revisar los planes de acción de clientes con relación a la atención de NC´s.
• Elaborar planes de auditoría.
• Planear, ejecutar, reportar y dar seguimiento de auditorías de tercera parte, conforme a lo establecido en la norma ISO 42001:2023 (IA-Inteligencia Artificial)

Auditor, AI

• Beoordelen of een kwaliteitssysteem van een organisatie voldoet aan actuele normen, de meest gevraagd normen op food bij ons zijn: BRCGS, IFS en FSSC22000;
• Uitvoeren van audits inclusief vooronderzoeken en eventuele opvolgingsbezoeken;
• Mondeling toelichting geven over de bevindingen direct na het uitvoeren van de audit;
• Schrijven van rapportages van de uitgevoerde audits;
• Op de hoogte blijven van ontwikkelingen rond food-standaarden;
• Kennis en praktijkervaring uitwisselen met je collega’s Auditoren Food;

Auditor, Food

Project Manager

• Scope evaluation and development FY 2026/2027 Including Estimated Cost and Schedule.
• Project file/package preparation
• Project file/package updating
• Progress tracking and updating
• Budget tracking and updating
• Cost tracking and updating
• Supervision of project personnel
• Review inspection reports (relevancy, accuracy, completeness) & Submit to Owner-User
• Research and resolve issues identified by field personnel
• Resolve issues preventing progress of project work
• Ensure compliance with Engineering Specifications and API Code requirements
• Bring issues in need of attention to the Chief Inspector
• Obtain necessary permits to work (Inspection personnel only)
• Safety conscious- review job and work location for safety issues

Project Manager – Soil to Air Project

• Ensure successful implementation and delivery of client projects on a global basis
• Take ownership of the management of global programs for project execution
• Prepare and maintain global key account client plans
• Communicate contract requirements to Business Assurance Business Managers globally
• Develop and deliver sales strategies to achieve organic growth targets
• Report performance and outcomes of services delivered
• Identify new business opportunities and qualify them
• Manage customer expectations and contribute to a high level of customer satisfaction

Global Key Account Manager

• Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts
• Develops and executes global account strategies
• Coordinates cross-regional activities
• Ensures high levels of customer satisfaction and service delivery
• Serve as the primary client contacts
• Drive revenue growth by expanding relationships with key decision-makers
• Manage global agreements, contracts, and commercial relationships
• Monitor account performance against KPIs and financial targets
• Lead regular business reviews, performance reviews, business development meetings
• Ensure timely delivery of reports, invoices & communications
• Resolve service delivery issues and manage claims
• Track market trends, regulatory developments, and competitor activity

Sales

• Generate revenue utilizing a consultative selling approach
• Cultivate new business opportunities and develop long-term business partnerships within the food industry
• Assess customer needs and create solutions based on the product portfolio
• Achieve sales targets and increase revenue through solutions applicable for clients’ businesses
• Cover the Southeast region of the US and maintain customer satisfaction
• Develop a database of qualified leads in the CRM system
• Sell and make recommendations on various solutions offered by the company
• Maintain accurate records of sales and prospecting activities
• Create effective proposal presentations and RFP responses
• Participate in educational programs offered to clients
• Assist in the implementation of marketing plans

Regional Sales Manager, Food

Operations

• Leading and coordinating the operational delivery of all medical schemes including MDR and IVDR conformity assessment activities under SGS NB 1639
• Ensuring the effective performance of clinical, audits, technical, and product assessment functions, driving operational excellence, regulatory compliance, and strategic resource management
• Overseeing all technical teams, managing performance, and supporting the development of processes, systems, and personnel to meet business and regulatory objectives
• Acting as key interface with regulatory authorities, accreditation bodies, and internal stakeholders to maintain SGS reputation, designations, accreditations and compliance
• Monitoring and responding to regulatory changes, industry trends, and accreditation requirements to ensure proactive adaptation of technical operations

Global Head of Operations

• Leading and coordinating the operational delivery of all medical schemes
• Ensuring effective performance of clinical, audits, technical, and product assessment functions
• Overseeing all technical teams, managing performance, and supporting development of processes, systems, and personnel
• Ensuring compliance with ISO 13485, MDSAP, UKCA, and EU MDR / EU IVDR requirements
• Managing technical certification activities, including resource allocation, technical KPI monitoring, and process improvements
• Leading training and competence management strategies across technical teams
• Supporting proactive recruitment, onboarding, and qualification of personnel involved in conformity assessment
• Driving continuous improvement of technical workflows and quality management processes
• Acting as key interface with regulatory authorities, accreditation bodies, and internal stakeholders
• Monitoring and responding to regulatory changes, industry trends, and accreditation requirements
• Managing and promoting impartiality and conflict of interest policies across all teams

• Leading and coordinating the operational delivery of all medical schemes including MDR and IVDR conformity assessment activities under SGS NB 1639.
• Ensure the effective performance of clinical, audits, technical, and product assessment functions.
• Drive operational excellence, regulatory compliance, and strategic resource management.
• Oversee all technical teams, manage performance, and support development of processes, systems, and personnel.
• Ensure compliance with ISO 13485, MDSAP, UKCA, and EU MDR / EU IVDR requirements throughout assessment lifecycles.
• Lead training and competence management strategies across technical teams.