SewerAI

Engineer

• Lead technical discovery sessions to understand customer systems, data, workflows, and constraints
• Define implementation scope, timelines, and deliverables in collaboration with Customer Enablement, Sales, and Engineering
• Translate customer requirements into clear technical plans — including mappings, transformations, and integration design
• Identify risks early, especially around data quality, system compatibility, and workflow complexity
• Set clear success criteria and validation strategies; manage customer expectations throughout
• Own Professional Services projects from kickoff through final delivery
• Drive timelines, milestones, and cross-team coordination
• Maintain detailed documentation of configurations, mappings, and integrations
• Take full ownership of outcomes — data correctness, system behavior, and usability
• Communicate clearly with both technical and non-technical stakeholders
• Perform data imports, exports, and transformations between systems
• Design and execute ETL workflows for structured and semi-structured data
• Write scripts to automate data transformation, validation, and migration tasks
• Build and manage ingestion pipelines for files, databases, APIs, and media datasets
• Integrate systems using APIs, webhooks, and custom scripts
• Configure SaaS-to-SaaS integrations and automation workflows
• Work across tools including AWS (S3, Lambda, IAM), REST APIs, Temporal (or similar orchestration), Zapier/Celigo, and SQL/CSV/JSON/media datasets
• Define field-level mappings between legacy systems and platform data models
• Reconcile source and target schema differences; ensure referential integrity
• Handle real-world data issues: missing fields, inconsistent formats, duplicates, schema drift
• Validate data through sampling, QA checks, and full-scale verification
• Troubleshoot mismatches across files, metadata, APIs, and database records
• Execute staged migrations and validation before full production rollout
• Engage directly with customer technical teams, managers, and stakeholders
• Explain technical topics in clear, practical terms
• Guide customers on best practices for data structure, workflows, and integrations
• Recommend implementation approaches based on real-world constraints
• Push back on infeasible solutions with clear reasoning and alternatives
• Serve as the trusted technical advisor through onboarding, expansion, and complex deployments
• Partner with Product, Engineering, Customer Enablement, and Support
• Build scripts, utilities, and templates to improve implementation efficiency
• Create repeatable patterns for migrations, integrations, and onboarding
• Contribute to internal documentation and playbooks
• Provide product feedback based on real customer use cases
• Help scale Professional Services delivery through better tooling and automation

Forward Deployed Engineer

Full-stack Engineer

• Own Product Delivery End-to-End: Partner with Product and Design from discovery through delivery. Translate product vision into engineering plans, set priorities, and drive execution with a bias toward shipping.
• Lead & Grow a Team: Manage a team of full-stack and backend engineers. Run 1:1s, give direct feedback, support career growth, and build a culture of ownership and accountability.
• Shape the Product: Be a strong voice in what we build, not just how. Challenge product requirements, advocate for the user, identify gaps, and push for simplicity and impact.
• Drive Technical Quality: Set engineering standards for your team. Participate in design reviews, ensure architectural decisions hold up, and keep the codebase healthy.
• Ship with Urgency: Remove blockers, cut scope ruthlessly when needed, and keep the team focused on outcomes over output. You care about what's in production, not what's in the backlog.
• Collaborate Cross-Functionally: Work closely with Product, Design, Data Science, and Infrastructure to coordinate across the organization and ensure your team has what it needs.

Technical Lead Manager

Recruitment

• Coordinate interview scheduling across multiple calendars, time zones, and stakeholder groups
• Communicate with candidates professionally and promptly; ensure a high-touch, polished experience
• Prepare interview details (Zoom links, onsite logistics, etc) and send confirmations/reminders
• Track candidate progress through the interview process and help keep processes moving
• Create/edit templates for candidate communications
• Coordination and ownership of recruiting matrix and reporting.
• Reference Checks when needed.
• Post roles across job boards, LinkedIn, and our careers page; manage reposting/refreshing as needed
• Maintain clean pipeline data in our ATS (stages, notes, tags, disposition reasons)
• Support the Senior Recruiter with candidate outreach coordination and follow-ups
• Assist with collecting candidate feedback in a timely manner
• Coordinate onboarding logistics for new hires (ordering new hire equipment, start date confirmations, initiate background checks and other pre-boarding steps, mailing out new hire kits)
• Partner with hiring managers and People Ops to ensure new hires are set up for a smooth Day 1 experience
• Help organize onboarding materials
• Support light office operations: welcoming visitors/candidates, coordinating conference rooms, and keeping shared spaces organized
• Assist with ordering office supplies/food
• Assist with occasional in-office tasks (mail/packages, supplies, basic coordination for office meetings & team onsite days, scheduling coordination with Co-Founders & Leaders)
• Over time, take on responsibility to recruit select entry-level roles (coordinating screens, supporting offer process, and maintaining pipeline health)
• Opportunities to proactively source candidates
• Support HR & Recruiting projects such as process improvements, templates, reporting, and candidate experience initiatives

Recruitment Coordinator

Account Manager

• Serve as the primary point of contact for a portfolio of municipal, contractor, and engineering customers
• Ensure clients achieve measurable value, renew successfully, and expand their use of our platform
• Blend relationship-building, strategic account planning, and technical fluency to deliver outcomes that matter
• Work cross-functionally with Sales, Product, and Support to drive customer success and account growth
• Contribute to scalable playbooks and processes that support long-term growth
• Own customer relationships across a book of business (SMB, mid-market, and enterprise)
• Drive renewals by ensuring customers achieve outcomes tied to SewerAI’s platform
• Identify expansion opportunities and partner with Sales to grow accounts
• Build executive champions by aligning platform capabilities with customer goals
• Conduct QBRs and business reviews to reinforce value and uncover new use cases
• Manage escalations and serve as a trusted advisor to senior stakeholders
• Forecast risk and growth within accounts; maintain CRM accuracy
• Collaborate with Sales, Product, and Support to remove blockers and ensure seamless customer experience
• Help build playbooks and processes to scale account management