Sentry

Data Analyst

• Gather data from multiple internal sources in an efficient and effective way.
• Extract and integrate data from external sources to provide additional insights into business processes and results.
• Develop an understanding of business processes and how they impact the flow of data within internal systems.
• Maintain knowledge of the predictive analytics and insurance industries to ensure all the best output is provided.
• Work closely with team members to analyze reported results and determine if output meets expected outcomes.
• Assist with the maintenance and testing of data systems and investigate data quality problems.
• Collaborate with team members and IT to resolve data system issues.

Personal Lines Data Analyst

Marketing

• Oversee agency sales in the state of Kentucky and Indiana
• Develop rapport to develop profitable business
• Provide comprehensive sales expertise to agents to increase production
• Develop new and enhance existing agent premium sources to achieve sales and premium objectives
• Oversee agency selection, suspension, and terminations

Personal Lines Agency Marketing Manager

Full-stack Engineer

• Engage in the design, development, and implementation of new and existing programs or solutions.
• Demonstrate ownership over the quality of assigned tasks, preparing test scripts and conducting tests on both new and existing solutions.
• Engage in team delivery functions such as design reviews, code reviews, and scrum meetings.

Software Developer

• Design systems that scale with company growth, balancing reliability, performance, and cost.
• Build platform services and interfaces that enable self-service workflows for engineering teams.
• Collaborate with other engineering teams to enhance solutions tailored to their needs.
• Provide comprehensive documentation, training, and support for effective adoption of tools.
• Continuously assess and enhance capabilities based on user feedback and emerging technologies.
• Monitor and troubleshoot issues to maintain solution availability.

Senior Software Engineer, Infrastructure

• Be matched with one of our Product or Infrastructure Engineering teams, based on your interests and experience
• Design, develop, and ship a programming solution that drives real values to customers
• Receive meaningful feedback, coaching, and mentorship from your manager and teammates

Software Engineer, Intern

Support Engineer

• Master the Sentry Ecosystem
• Become a Platform Expert: Develop deep authority on Sentry’s features
• Resolve Technical Inquiries: Answer inbound support requests
• Troubleshoot SDK Implementations: Help developers instrument Sentry’s SDKs
• Manage Bugs & Escalations: Triage and reproduce product bugs
• Pioneer AI-First Support: Manage the performance of our support bots
• Train our AI Agents: Ensure accurate, high-quality assistance

Developer Support Engineer – Agentic Ops, AI

• Architect the future of Sentry by translating business needs and product strategy into clear, scalable technical blueprints.
• Partner with product and engineering leaders to align technical roadmaps with company goals.
• Lead cross-cutting initiatives across the Platform org—owning them end-to-end and driving meaningful outcomes.
• Promote engineering excellence by mentoring platform engineers, sharing best practices, and setting high standards for system design, scalability, and operational quality.
• Review major architectural proposals and help ensure consistency, maintainability, and long-term technical health across the company.

Staff Software Engineer – Platform

Digital Marketing

• Lead the product vision, strategy, and operational planning— as well as successfully execute against a variety of product initiatives across all stages of a product's lifecycle, including early product planning, customer research and validation, roadmap planning, product development sprints, piloting, gaining early adopters, product launch, metrics analysis, and post-launch iteration.
• Define product strategy and vision and then develop a creative, high-quality, and clear product roadmap.
• Integrate usability studies, research and market analyses into product requirements to enhance user satisfaction.
• Identify objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
• Gather information and data to guide build-buy-partner options to solve customer problems.
• Serve as the “translator” for both the customer and market, as well as internal stakeholders, including but not limited to business lines and cross-functional teams.
• Understand how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
• Prioritize initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentor and grow more junior members of the team.
• Collaborate across business, technology and user experience, including with leadership, project teams, and other relevant internal and external stakeholders to create change-transformation deliverables.
• Oversee customer and user empathy collaboration; identifies pain points and evaluates opportunities to solve them, determining what gets built to support product; leads with broader decision making within product suite.

Digital Marketing Product Owner

Engineer

• Plan, schedule, and execute multiple steel erection projects simultaneously
• Lead daily jobsite kickoffs covering scope, sequencing, safety, and schedule
• Coordinate crew start times, locations, and daily expectations
• Ensure crews have proper tools, materials, and training to perform safely and efficiently
• Supervise erection of PEMB systems, including structural steel, insulation, and exterior steel
• Maintain high-quality standards while prioritizing jobsite safety
• Manage equipment, machinery, and crane coordination
• Approve timecards and track labor productivity
• Complete required documentation including timesheets, work orders, and incident reports
• Train, mentor, and evaluate crew members
• Participate in hiring, performance reviews, and disciplinary actions as needed
• Communicate job completion status for invoicing and operations coordination

Steel Erection Foreman – Pre-Engineered Metal Buildings

Product Designer

• Own the component libraries, variables, and styles that define Sentry's design language — keeping them accurate, well-documented, and in sync with what's built in code
• Partner directly with design engineers to spec new components, refine existing ones, and ensure design intent translates cleanly into implementation
• Audit the product for pattern inconsistencies and drive consolidation — defining clear guidance for when to use what
• Create and maintain documentation, usage guidelines, and Storybook stories that help designers and engineers use the system correctly
• Build shared tools like lint rules, templates, and contribution workflows that scale consistency without slowing teams down
• Advocate for the design system across product teams — fielding questions, reviewing component usage, and coaching designers on best practices

Senior Product Designer, Design Systems

Actuary

• Compile, validate, and analyze data used in actuarial studies supporting pricing, reserving, and rate adequacy for Small Commercial products.
• Assist in the preparation of state rate filings, statistical schedules, and supporting documentation for regulatory submissions.
• Perform basic statistical analyses and support recommendations for less complex new and existing products based on analytical results.
• Document assumptions, methodologies, and factors used in actuarial calculations to ensure transparency and auditability.
• Learn and apply Sentry actuarial methodologies, systems, and tools while developing a strong understanding of Small Commercial insurance operations.
• Collaborate with actuarial, product, underwriting, and analytics partners as part of a cross functional team.

Senior Actuarial Analyst – Small Commercial Insurance

Customer Support

• Provides oversight to unit supervisors in the evaluation of workload/peak call time levels and fluctuations
• Identifies trends that need to be addressed or corrected
• Develops, implements, and communicates new or revised procedures to increase productivity and/or workflow
• Provides technical and management expertise in handling sensitive or unusual customer service issues or complaints
• Administers human resource-related activities including timely performance and salary reviews
• Ensures all team members adhere to human resources policies and practices
• Helps select, develop, motivate, and recognize team members
• Provides management with a variety of reports that identify call volume patterns and trends
• Determines proposes and implements effective resolution of call or contact center issues
• Maintains industry knowledge of call or contact center technologies and practices
• Collaborates with internal departments, customer service managers, etc.

Customer Service Manager

Communications

• Create a variety of communication and marketing materials directed toward independent insurance agents
• Plan, schedule and coordinate the production and distribution of agent communications, including email campaigns, product notices, promotional materials, benefit guides and training materials
• Write, design, create and deliver engaging marketing content that promotes our features and benefits to agents
• Proofread, edit and provide constructive criticism on the work of clients and associates
• Serve as a primary contact with both external and internal parties on programs such as new brand launch communications, marketing promotions and agency communication processes
• Develop expertise in company products and services, as well as customer and agent personas to utilize in content creation, marketing and promotion
• Ensure consistency in messaging, visuals, and overall brand presentation across all channels
• Participate in the testing of new or revised procedures as it relates to the business systems
• Provide procedural suggestions and ideas for implementation
• Explore new delivery methods and communication forums for independent insurance agents

Agency Communications Specialist – Personal Lines

Sales

• Oversee agency sales in the state of Washington
• Develop rapport to develop profitable business
• Provide comprehensive sales expertise to agents to increase production
• Develop new and enhance existing agent premium sources to achieve sales and premium objectives
• Oversee agency selection, suspension, and terminations

Agency Sales Manager

Product Analyst

• Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions.
• Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities.
• Grow : Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path.
• Contribute: As an IT Product Analyst, you will leverage your business and technical expertise to support feature implementation that aligns with our IT product strategy.
• In addition, you will:
• Leverage your knowledge of data system development and gain experience working with customers and data engineers to help ensure our systems are highly functional, intuitive, and meet or exceed expectations.
• Direct the effort to gather and document comprehensive business requirements and feature acceptance criteria, particularly for features involving external dependencies to your team.
• Lead discussions with customers to propose and implement features that are in line with the overarching product strategy, ensuring alignment with customer needs and business goals.
• Observe how they use data to do their job, and brainstorm ways to help them be more efficient and effective while ensuring their requirements are met.
• Demonstrate strong communication skills through clear and concise written communication and engaging presentations, facilitating effective dissemination of information across stakeholders.
• Identify and proactively addresses change management requirements in collaboration with business partners, ensuring smooth transitions during project implementation.
• Uphold quality standards by adhering to established testing best practices and expectations while identifying gaps and implementing modifications that drive continuous quality improvement.
• Assemble an understanding of the technologies and processes used to develop our data systems and provide ideas and perspective on how we could do it better.
• Be able to explain the technical building blocks and flow of information within our systems.
• Develop technical skills such as writing SQL queries and data consumption prototyping to enhance feature development while minimizing reliance on data engineers.