Sedgwick

Revenue Operations

• The Head of Revenue Operations will build and lead the commercial engine of a global, multi-business-unit, tech-enabled risk solutions organization.
• Drive revenue predictability, analytical rigor, and operational discipline across multiple Business Units with distinct services, buyer dynamics, and go-to-market models.
• Ensure consistent standards, visibility, and governance across Sales, Marketing, and other cross-functional stakeholders.
• Partner closely with executive leadership to translate growth strategy into measurable execution — ensuring revenue teams operate with clarity, accountability, and data-driven precision.

Head of Revenue Operations

Claims Specialist

• To analyze mid- and higher-level workers compensation claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements.
• Manages workers compensation claims determining compensability and benefits due on long term indemnity claims, monitors reserve accuracy, and files necessary documentation with state agency.
• Develops and manages workers compensation claims' action plans to resolution, coordinates return-to-work efforts, and approves claim payments.
• Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract.
• Manages subrogation of claims and negotiates settlements.
• Communicates claim action with claimant and client.
• Ensures claim files are properly documented and claims coding is correct.
• May process complex lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
• Maintains professional client relationships.

Workers Compensation Claims Adjuster

• Analyze Virginia Medical Only claims on behalf of our valued clients to determine benefits due.
• Ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements.
• Process low level workers compensation claims determining compensability and benefits due on long term indemnity claims.
• Develop and coordinate low level workers compensation claims' action plans to resolution, return-to-work efforts, and approve claim payments.
• Approve and process assigned claims, determine benefits due, and administer action plan pursuant to the claim or client contract.
• Administer subrogation of claims and negotiate settlements.
• Communicate claim action with claimant and client.
• Ensure claim files are properly documented and claims coding is correct.
• Maintain professional client relationships.

Workers Compensation Claims Representative – Medical Only VA Jurisdiction

Data Analyst

• To manage a staff of data analysts; to develop complex reports and analyze company data including Corporate or client specific data.
• To serve as a technical resource for company staff on data analysis and benchmarking issues.
• To meet with clients on such issues as necessary.
• To provide training and data analysis education for program staff.
• To provide technical oversight and guidance to client dedicated analysts located in multiple field offices.

Data Analyst Manager

Administrative Assistant

• To be responsible for the coordination of activities (operations and planning) and ensuring timely flow of information to and from the executive office
• To handle details of a highly confidential and critical nature and function efficiently and effectively in a fast-paced professional environment
• To independently manage multiple tasks and projects with competing priorities and deadlines
• To screen and prioritize communications and opportunities from external and internal sources
• Manages the daily schedule of CEO, ensuring he knows his schedule 24 hours in advance; keeps appointments and meetings on time or changes schedules when necessary
• Develops and maintains a system that alerts to upcoming deadlines on incoming requests or events
• Manages CEO travel arrangements and proactively coordinates the pre-planning of trips with various internal functions, including arranging appropriate travel, visas, agendas and necessary contacts, country information, Sedgwick marketing materials, and other necessary preparations
• Manages effective contacts and relationships with Board members, including arranging board member travel arrangements, expense reimbursements when needed, and board meeting logistics; acts as a first point of contact for Board member queries; and provides support as needed in preparation for Board meetings
• Understands organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed
• Handles business and personal confidential information in a professional and discreet manner
• Ensures that various administrative tasks are done in an effective and efficient manner, including copying, reviewing outside mail, drafting correspondence, screen phone calls when requested, and maintaining executive files as needed
• Acts as the CEO's representative and ambassador to external constituents as directed

Senior Executive Administrative Assistant

Compliance

• To advance the IT Compliance program including coordinating and reporting of the work;
• To represent Sedgwick IT with specialized knowledge of IT Compliance activities and standards to clients, carriers and external stakeholders.
• Conduct comprehensive security risk assessments of third-party suppliers, including reviewing security questionnaires, certifications (e.g., ISO 27001, SOC 2), and supporting documentation.
• Collaborate with internal stakeholders (e.g., Procurement, Legal, IT Security) to ensure supplier engagements align with the organization’s security and compliance requirements.
• Identify and document security gaps , assess risk levels, and recommend appropriate remediation actions.
• Track and follow up on remediation plans and risk mitigation efforts with suppliers.
• Maintain accurate and up-to-date records of supplier assessments and risk ratings in compliance tracking systems.
• Support the development and continuous improvement of the Supplier Information Security Program, including policies, procedures, and assessment tools.
• Stay current with evolving regulatory requirements (e.g., GDPR, HIPAA, CCPA) and industry standards (e.g., NIST, ISO, CIS).
• Assist in preparing reports and metrics for leadership and audit purposes.

IT Compliance Specialist, SISP

• Analyzes and processes complex or technically difficult professional liability claims by investigating and gathering information to determine the exposure on the claim
• Manages claims through well-developed action plans to an appropriate and timely resolution
• Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions
• Negotiates claim settlement up to designated authority level
• Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life
• Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement
• Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines
• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients
• Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost
• Represents Company in depositions, mediations, and trial monitoring as needed
• Communicates claim activity and processing with the client; maintains professional client relationships
• Ensures claim files are properly documented and claims coding is correct
• Refers cases as appropriate to supervisor and management
• Delegates work and mentors assigned staff

Senior Claims Specialist, Professional Liability, E&O, D&O, EPL

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• To analyze mid- and higher-level workers compensation claims to determine benefits due.
• To ensure ongoing adjudication of claims within company standards and industry best practices.
• To identify subrogation of claims and negotiate settlements.
• Manages workers compensation claims determining compensability and benefits due on long term indemnity claims, monitors reserve accuracy, and files necessary documentation with state agency.
• Develops and manages workers compensation claims' action plans to resolution, coordinates return-to-work efforts, and approves claim payments.
• Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract.
• Manages subrogation of claims and negotiates settlements.
• Communicates claim action with claimant and client.

Claims Adjuster – Workers Compensation, Med Only, Indemnity exp

• Analyzes and processes complex claims
• Works with high exposure claims involving litigation
• Ensures ongoing claims within service expectations, industry best practices and specific client service requirements
• Identifies and pursues potential third-party subrogation recoveries associated with highest exposure/complexity claims
• Reviews high exposure, complex multi-jurisdictional claims to establish potential for third party subrogation recovery
• Provides subrogation guidance and direction to both internal and external stakeholders
• Develops and pursues third party subrogation
• Sends appropriate subrogation lien notifications to appropriate parties
• Provides direction to assigned subrogation counsel
• Approves and makes timely claim payments relative to subrogation
• Manages claim recoveries
• Prepares status reports for clients as required
• Provides additional layer subrogation expertise to peers
• Manages the litigation process
• Develops training material and leads department training opportunities

Claims Examiner, Auto – Recovery

• Independently handle a capped caseload of workers' compensation claims, from inception to resolution, ensuring adherence to company procedures, industry best practices, and regulatory requirements.
• Ensure compliance with New York workers' compensation laws, including timely filing of reports, adherence to benefit payment timelines, and compliance with statutory requirements.
• Negotiate settlements of claims within designated authority to reach claim resolution.
• Provide clear and effective communication with the claimant and client.
• Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.
• Maintain accurate and comprehensive records in the claims management system, documenting all actions, decisions, and correspondence related to each claim.

Workers Compensation Claims Examiner – NY Jurisdiction

Manager

• The Compensation Manager responsible for the day-to-day activities of the compensation department.
• This role manages project planning and analysis relating to compensation program revision, development and/or redesign, and provides analytical expertise to colleague resources (CR) through guidance and interpretation of various compensation policies.
• Leads and oversees the daily operations of the Compensation function, ensuring effective administration of compensation policies, programs, and guidelines.
• Provides direction, training, and consultative support to the CR team, line management, and senior leadership.
• Oversees the development and maintenance of job descriptions, job evaluations, salary structures, and supporting compensation systems.
• Ensures regulatory compliance for all compensation programs and practices, including ongoing adherence to FLSA and other applicable federal, state, and local regulations.
• Manages market pricing processes, including internal equity analysis and benchmarking of positions to external market data using standardized compensation surveys.
• Provides expert recommendations to leadership regarding base pay, grade assignment, total compensation opportunity, and hiring ranges.
• Leads high‑level and detailed compensation analyses, including assessments related to job groups, pay equity, geographic differentials, and organizational impacts.
• Translates analytical findings into actionable insights for leadership decision‑making.
• Manages and contributes to complex compensation initiatives and projects, including the design, revision, and implementation of compensation programs.
• Provides project leadership and partners with internal and external stakeholders to ensure successful execution.
• Ensures consistent and compliant administration of compensation programs, including incentive compensation, sales compensation, annual merit and bonus cycles, geographic and shift differentials, and other pay programs, in alignment with established policies and governance standards.
• Partners in administration of the annual merit and bonus cycles, including planning, administration, reporting, and communication to stakeholders.
• Leads the participation of compensation surveys and special studies to maintain competitive market positioning.
• May lead the development of custom or market‑specific surveys, including defining target audiences, managing communications, overseeing data collection, conducting analysis, and presenting results and recommendations.
• Partners strategically with HRIS and analytics teams to define appropriate compensation metrics and ensure timely, accurate, and meaningful reporting to support leadership decision‑making and evaluation of compensation program effectiveness.
• Maintains professional expertise and external perspective by actively engaging in professional associations and staying current on compensation trends, market practices, and legislative or regulatory developments impacting total rewards.
• Performs other duties as assigned. Travel as required.

Compensation Manager

• To analyze mid- and higher-level general liability claims to determine benefits due.
• Ensure ongoing adjudication of claims within company standards and industry best practices.
• Identify subrogation of claims and negotiate settlements.
• Independently manages mid‑level general liability claims from initial evaluation through resolution.
• Evaluates coverage, determines benefits due, and executes claim action plans in accordance with client contracts.
• Oversees subrogation efforts by identifying recovery opportunities and negotiating favorable outcomes.
• Maintains clear, consistent communication with claimants and clients to provide status updates and explain claim decisions.

Claims Adjuster – Liability, GL & BI

• To analyze mid- and higher-level general liability claims to determine benefits due.
• Ensure ongoing adjudication of claims within company standards and industry best practices.
• Identify subrogation of claims and negotiate settlements.
• Manages mid-level general liability claims by gathering information to determine liability exposure.
• Assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
• Assesses liability and resolves claims within evaluation.
• Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract.
• Manages subrogation of claims and negotiates settlements.

Claims Adjuster – Liability, Property, Casualty

• Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim.
• Manages claims through well-developed action plans to an appropriate and timely resolution.
• Negotiates settlement of claims within designated authority.
• Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
• Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles claims within designated authority level.