Senior Disability Representative

Sedgwick

Disability Representative providing case management and claims determinations for disability plans. Collaborating on complex claims and ensuring timely payments and support for claimants.

Posted 7/15/2026full-timeCedar Rapids • Illinois, Iowa • 🇺🇸 United StatesSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in disability case management, including knowledge of ERISA regulations, FMLA regulations, and medical terminology. Proficient in analytical decision-making, negotiation, and effective communication within a team environment.

Highest-signal resume keywords

Disability Case ManagementERISA RegulationsFMLA RegulationsAnalytical SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Disability Claims ManagementMedical Documentation ReviewBenefit DeterminationSocial Security Application ProceduresMedical Management Practices

Soft Skills

Excellent CommunicationOrganizational SkillsMultitasking SkillsCritical ThinkingDecision-Making

Tools & Technologies

Microsoft Office

Certifications & Qualifications

State Certification in Statutory Leaves

Industry Keywords

Disability Plan InterpretationComorbiditiesADA AccommodationsContested ClaimsReturn to Work Negotiation

About the role

Key responsibilities & impact

Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments
Medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations
Coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors

Requirements

What you’ll need

High School diploma or GED required
Bachelor's degree from an accredited university or college preferred
State certification or licensing in statutory leaves is preferred or may be required based on state regulations
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred
Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
Knowledge of state and federal FMLA regulations
Working knowledge of medical terminology and duration management
Excellent oral and written communication, including presentation skills
Proficient computer skills including working knowledge of Microsoft Office
Analytical, interpretive, and critical thinking skills
Ability to manage ambiguity
Strong organizational and multitasking skills
Ability to work in a team environment
Ability to meet or exceed performance competencies as required by program
Effective decision-making and negotiation skills
Ability to exercise judgement autonomously within established procedures

Benefits

Comp & perks

medical
dental
vision
401k and matching
PTO
disability and life insurance
employee assistance
flexible spending or health savings account
other additional voluntary benefits