Secur-Serv

Accounts Receivable

• Analyze, classify, and review routine and complex accounts receivable transactions and identify solutions in accordance with GAAP
• Oversee and support the collection of customer invoices, resolve issues, and proactively work towards achieving departmental goals
• Collaborate with cross-functional teams
• Own the account receivables aging & find solutions for complex accounts
• Follow up with Collectors and resolve escalations; escalate risky accounts to Manager
• Ensure receivables are correctly processed in a timely manner
• Collect and work with customers to keep accounts within terms
• Reconcile customers’ accounts and find solutions
• Serve as a liaison between clients and Collectors to negotiate acceptable payment plans
• Provide or facilitate accurate reports and analysis on collections and metrics such as cash (collections) forecasting and other collection reports
• Assist Manager with analysis of data and reports
• Plan, direct and coordinate Collectors and Cash App staff toward attaining goals and objectives
• Identify collection problems, research solutions and form recommendations for resolution
• Assist with developing or modifying AR policies and ensure systems and procedures follow company policies, acceptable accounting practices and applicable regulations

Senior Accounts Receivable – Team Lead

Administration

• Processes pay and payroll taxes on time, accurately, and in compliance with government regulations
• Enters and processes accurate biweekly multi-state payroll using HRIS system (currently ADP)
• Inputs, sets up, executes, maintains, and reviews payroll processing system
• Ensures compliance with federal, state, and local payroll, wage and hour laws
• Customizes, sets up, and manages permissions, access, screens, reports for HRIS users
• Collaborates with others to identify system improvements and enhancements
• Facilitates audits by collecting and providing records and documentation to auditors

Payroll, HRIS Administrator

Network Engineer

• designs, implements, maintains, and supports growing network infrastructure
• responsible for supporting scalable, maintainable, highly available network architectures in tier III environments
• delivers personal tasks on time and leads the delivery of tasks for natural or cross-functional workgroup
• participates in cross-functional projects
• creates System Design Documents
• estimates system level and enterprise solution project details
• responsible for fulfilling end-user requests
• provides on call support as required

Network Engineer I

Account Executive

• Identity and target potential enterprise clients within the assigned territory to generate new business opportunities
• Develop and implement effective lead generation strategies, including networking, and leveraging digital marketing tools
• Conduct thorough research to understand the IT support and equipment needs of prospects and tailor solutions to meet those needs
• Build and maintain a robust pipeline of qualified leads and manage the sales process from initial contract to closing
• Engage with key decision makers to understand their business challenges and present IT and equipment solutions
• Collaborate with internal teams, including technical experts, to develop comprehensive proposals that address client needs
• Conduct product demonstrations and presentations to showcase the value and benefits of our solutions
• Negotiate contracts and pricing to maximize profitability while ensuring client satisfaction
• Establish and maintain strong relationships with new clients to ensure long-term success and customer loyalty
• Act as a trusted advisor to clients, providing ongoing support and identifying opportunities for upselling and cross-selling additional services
• Provide recommendations on IT support services, including onsite equipment support services, managed print services, and equipment deployment solutions
• Ensure clients receive timely and effective support for their IT infrastructure and equipment needs
• Stay informed about industry trends, competitive landscape, and emerging technologies to effectively position our solutions
• Provide regular reports on sales activities, pipeline status, and market feedback to senior management
• Work closely with marketing, product development, and customer support teams to ensure a seamless customer experience
• Participate in sales meetings, training sessions, and professional development opportunities to enhance skills and knowledge

Senior Accounts Receivable – Team Lead

Payroll, HRIS Administrator

Network Engineer I

Strategic Account Executive