Field Service Engineer II

Secur-Serv

Field Service Engineer responsible for design, implementation, and maintenance of network infrastructure. Join a leading managed services provider in IT and hardware services focusing on security.

Posted 6/6/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $67,000 per yearWebsite

Tech Stack

Tools & technologies

FirewallsSwitchingTCP/IP

About the role

Key responsibilities & impact

Install, maintain, and troubleshoot computers
Create customer documentation for customer projects
Install and configure systems
Server and Network Maintenance
Client end user support
Participate in hardware and software rollouts, end of lease upgrades, and critical projects to maintain technology readiness
Manage and monitor status of Server backups
Respond to user’s needs and questions
Participate on initiatives, with deliverables and meets quality standards, on time
Lead cross-functional initiatives, with deliverables and meets quality standards, on time
Create System Design Documents
Estimate system level and enterprise solution work efforts
Deliver personal tasks on time and lead the delivery of tasks for natural or cross-functional workgroup
Design, develop and implement complex business rules
Responsible for fulfilling end-user requests
Provide off-hour coverage and emergency support as needed
Keep an inventory of all electronic components
Routinely operate under deadlines and may be subject to extreme workloads
Periodically provide guidance to and assist in training less experienced individuals
Work independently

Requirements

What you’ll need

High school diploma or GED
Minimum 5 years of proven hands-on network engineering experience
Travel (Daily, local commute)
Strong knowledge in multiple infrastructure and internetworking methodologies
Technically proficient in switching, routing, security policy (firewall), and load balancing technologies
Strong focus on network security and segmentation
Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Solid understanding of the OSI or TCP/IP model
Excellent business acumen
Solid organizational skills and ability to effectively prioritize a high volume of incoming requests
Ability to work on a flexible schedule (occasional Saturdays and evenings)
Excellent communication and facilitation skills
Excellent customer service skills and the ability to work with a strong sense of urgency
Hands-on experience with monitoring, network diagnostic and network analytics tools
Proficiency with Cisco Catalyst switches, Cisco Nexus switches, Cisco ASA-X Firewalls, Cisco FTD Firewalls with IDS/IPS & FMC, Cisco ISR4451-X, F5 BIGIP I Series Load Balancers, Aruba Wireless Infrastructure (IAP)

Benefits

Comp & perks

copay medical plan option
HSA medical plans with employer contributions to your HSA Account
dental
vision
company-paid life insurance
company-paid short- and long-term disability coverage
401K savings plan with a generous company match
well-being program to lower annual health insurance premiums
Tuition Reimbursement Plan which covers up to $5,250
LinkedIn Learning platform for skill development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network engineeringswitchingroutingsecurity policyload balancingnetwork securitynetworking protocolsOSI modelTCP/IP modelsystem design

Soft Skills

organizational skillscommunication skillscustomer service skillsbusiness acumenability to prioritizeflexibilitysense of urgencytraining and guidanceindependent workcross-functional leadership

Certifications

high school diplomaGED