Scribe

Revenue Operations

• We’re looking for a Revenue Operations Coordinator to be the connective tissue across our revenue processes. In this role, you’ll help manage our deal desk, support billing and collections, maintain Salesforce hygiene, and drive operational excellence across the sales cycle. You’ll also play a key role in renewals, ensuring customers are engaged ahead of contract deadlines, and help support vendor forms and information security questionnaires.
• This is a highly cross-functional role — you’ll work closely with Sales, Customer Success, Finance, and Security to keep our revenue engine running smoothly and efficiently. Your work will directly impact our ability to scale, deliver a seamless customer experience, and accelerate revenue growth.
• Support deal desk operations: review opportunities, ensure contracts align with standard terms, and manage approvals for custom terms or payment methods.
• Maintain Salesforce and sales system hygiene: ensure accounts are accurately labeled, documents uploaded, and opportunities closed in a timely manner.
• Partner with Finance to support billing and collections processes, including invoice tracking and resolving payment discrepancies.
• Manage renewal workflows: close renewal opportunities, and ensure smooth handoffs across teams.
• Drive collaboration with cross-functional teams to respond to customer information security requests and requirements.
• Assist with vendor forms, compliance documentation, and information security questionnaires.

RevOps Coordinator

Accounting Manager

• Lead monthly and quarterly close processes, ensuring accurate and timely financial reporting.
• Prepare and review journal entries, account reconciliations, financial statements, and various financial analyses.
• Manage revenue accounting matters including revenue recognition, processing costs, customer receivable reconciliation, and deferred revenue.
• Partner with data, engineering, and product teams to automate reporting and streamline accounting processes.
• Drive automation and process improvements in ERP and reporting workflows.
• Develop and document accounting policies and internal controls to support scale and audit readiness.
• Support external audits and tax compliance requirements.
• Support accounts payable process, including approving vendor bills and timely payments.
• Partner with FP&A to provide budget-to-actual reporting and insights to inform business strategy.

Full-stack Engineer

• Drive adoption, activation, and revenue by running rapid experiments across onboarding, collaboration, and enterprise lead generation
• Own experiments end-to-end: scope with PMs, prototype with designers, instrument with data, and build production-ready features
• Work full stack across Django backend and React/Next.js frontend
• Balance speed of iteration with quality and maintainability; ship quickly and learn from results
• Collaborate with product managers, designers, and data to analyze experiment outcomes and scale wins

Senior Software Engineer, Full Stack, Growth

Account Executive

• Build a robust pipeline from a high volume of inbound enterprise leads
• Close multiple $50k-$100k enterprise deals using consultative, structured sales methodology
• Actively manage pipeline and develop strategies for long-term growth within key accounts
• Identify customers' critical business challenges and position Scribe as a solution
• Conduct live product demos for prospects to showcase value and address functional inquiries
• Collaborate to establish and share best practices across the sales team
• Manage complex, multi-stakeholder sales processes and expand within enterprise accounts

Enterprise Account Executive

Customer Support

• About Scribe: documentation platform used by over 4 million users and many Fortune 500 customers
• Help resolve user queries (mostly email), recommend solutions, and become product expert
• Collaborate with engineers and product managers to solve problems and improve product usability
• Remote-friendly role with teammates around the world
• Success requires natural communication, positive attitude, willingness to learn and investigate
• Encourages applicants passionate about helping people
• Equal Opportunity and Affirmative Action Employer

Customer Support Agent

Engineering Manager

• Scribe is a workflow documentation platform used by Fortune 500 companies to document and scale how work gets done.
• Lead a high-impact team responsible for driving activation, conversion, and retention.
• Oversee planning, building, and delivery of growth experiments, onboarding flows, and in-product self-service billing.
• Partner with Product, Design, and Marketing to align growth initiatives and deliver measurable impact.
• Establish an experimentation culture: set up, run, and analyze A/B tests and build scalable operating models.

Senior Engineering Manager, Growth

• Lead and grow a team of 5+ engineers, providing day-to-day management, coaching, and career development.
• Drive velocity of growth experimentation and own key systems like onboarding and self-service billing flows.
• Partner with Product, Design, and Marketing to align growth initiatives and deliver measurable impact.
• Establish an experimentation culture: set up, run, and analyze A/B tests that directly influence activation, conversion, and retention.
• Build scalable operating models as the team expands, potentially growing into oversight of multiple subteams (e.g., billing and growth).

Engineering Manager, Growth

Business Development Rep

• TL;DR – Why This Role Matters: We’re scaling our BDR program and need a leader to hire, coach, and inspire early-career sellers while building the operating system for Scribe’s next growth.
• You’ll guide the team as we evolve from inbound motions to a true sales-assisted and outbound engine; partner with Sales, RevOps, and Marketing to tighten handoffs and drive pipeline.
• It’s a hands-on, scrappy role focused on building a strong performance culture and developing talent into future AEs and GTM leaders.
• As a BDR Manager at Scribe, you will hire, onboard, and grow a team; coach in the trenches; build operating rhythm; partner across teams; develop and refine the playbook; model customer excellence; scale with speed.
• Location: HQ in San Francisco; we hire from almost anywhere, but you should live in or near SF and work from the office 3 days per week.
• About Us: Scribe is where exceptional people come to do the best work of their careers; 94% of the Fortune 500 use Scribe to document and scale how work gets done; headquartered in SF; raised $55M; Forbes Next Billion Dollar Startup; LinkedIn Top Startup.

Business Development Representative Manager

Frontend Engineer

• Build intuitive, performant, and accessible user interfaces in React for core viewing and editing
• Collaborate with design and product to scope, build, and launch features that solve real user problems
• Own projects end-to-end, from technical design through launch and iteration
• Partner with backend engineers to define APIs and data flows for a seamless frontend experience
• Contribute to maintainable, reliable code through thoughtful patterns, testing, and documentation
• Continuously improve the user experience with a focus on quality and detail