ScalePad

Controller

• Supporting the month-end close end-to-end — ensuring accurate presentation, holding yourself and the senior accountant to deadlines, escalating blockers, and delivering a closed book on time.
• Supporting the year-end audit and quarterly reviews — preparing and reconciling workpapers.
• Owning technical accounting workstreams in NetSuite — revenue recognition, sales and use tax compliance.
• Reviewing and developing two senior accountants through structured feedback and coaching.
• Assisting the Corporate Controller with ad hoc projects.

Assistant Controller

• Supporting the month-end close end-to-end — ensuring accurate presentation, holding yourself and the senior accountant to deadlines, escalating blockers, and delivering a closed book on time, every time.
• Supporting the year-end audit and quarterly reviews — preparing and reconciling workpapers, reviewing working papers of the senior accountant.
• Owning technical accounting workstreams in NetSuite — revenue recognition, sales and use tax compliance, intercompany eliminations, and ad-hoc memos for new transactions.
• Reviewing and developing two senior accountants through structured feedback and coaching — turning their good work into great work as the team scales.
• Assisting the Corporate Controller with ad hoc projects.

DevOps Engineer

• Own production infrastructure across AWS and Azure, including networking, IAM, and cost.
• Build and operate Terraform modules and state at scale, keeping our infrastructure as code clean and reviewable.
• Run Kubernetes in production: upgrades, scaling, troubleshooting, and platform improvements.
• Operate and improve CI/CD pipelines that the entire engineering org depends on.
• Operationalize SLO/SLI frameworks and observability practices alongside the SRE team.
• Own incident response practice, on-call tooling, and incident review follow-through.
• Reduce operational toil through automation across secret rotation, access management, and environment provisioning.
• Execute on capacity planning, disaster recovery, and resilience work across critical systems.
• Build and maintain internal developer tooling that removes friction across engineering.
• Lead rollouts of AI-native tooling for code review, testing, and engineering productivity, e.g., CodeRabbit, Copilot-class assistants, and internal AI workflows.
• Own migrations and consolidation of internal platforms such as Jira, Confluence, ticketing, and documentation systems.
• Partner with engineering and product leadership to identify and remove the biggest DX bottlenecks, and align infrastructure and reliability investments with business goals.
• Mentor engineers and technical leads, fostering growth and knowledge-sharing within the organization.
• Lead post-mortems and continuous improvement initiatives to strengthen reliability practices.
• Evaluate and introduce new technologies, tools, and approaches to improve scalability and efficiency.
• Drive standardization and modernization efforts across infrastructure and operational practices.
• Lead proof-of-concept and experimentation initiatives to validate new reliability solutions.

Staff Site Reliability Engineer

Full-stack Engineer

• Responsible for developing entirely new products and innovating within the existing technology stack
• Research, analysis, design, and planning
• Teamwork, collaboration, and mentoring team members
• Create software solutions through stakeholder collaboration, system analysis, and adherence to the development lifecycle
• Acquaint yourself with current tech stack including microservices, C# / .NET, React / Typescript, REST APIs, SQL, and AWS
• Continuously roll out new features for applications
• Assess operational feasibility by analyzing, defining problems, specifying requirements, and proposing solutions
• Document and illustrate solutions with clear code, diagrams, and documentation
• Enhance operations by analyzing processes and suggesting improvements
• Support and mentor fellow engineers, providing guidance, coaching, and educational opportunities

Senior Software Developer

• Design, build, test, and maintain backend services in .NET (C#)
• Develop and improve front-end applications in React
• Build and maintain cloud-native infrastructure and services on AWS (EC2, Lambda, RDS, S3)
• Take full ownership of features from design through deployment and performance tuning
• Identify and reduce technical debt and performance issues
• Write well-tested, maintainable code and conduct code reviews
• Contribute to architectural decisions and technical direction

Software Developer

• Operate production infrastructure across AWS and Azure, including networking, IAM, and cost.
• Build and operate Terraform modules and state at scale, keeping our infrastructure as code clean and reviewable.
• Run Kubernetes in production: upgrades, scaling, troubleshooting, and platform improvements.
• Operate and improve CI/CD pipelines that the entire engineering org depends on.
• Operationalize SLO/SLI frameworks and observability practices alongside the SRE team.
• Drive incident response practice, on-call tooling, and incident review follow-through.
• Reduce operational toil through automation across secret rotation, access management, and environment provisioning.
• Contribute to capacity planning, disaster recovery, and resilience work across critical systems.
• Build and maintain internal developer tooling that removes friction across engineering.
• Lead rollouts of AI-native tooling for code review, testing, and engineering productivity.
• Own migrations and consolidation of internal platforms such as Jira, Confluence, ticketing, and documentation systems.
• Mentor engineers and technical leads, fostering growth and knowledge-sharing within the organization.
• Evaluate and introduce new technologies, tools, and approaches to improve scalability and efficiency.

Senior Site Reliability Engineer

Frontend Engineer

• Owning high-impact frontend experiences from concept to launch, translating complex product and partner needs into clear, performant, and accessible user interfaces.
• Raising the bar for frontend quality across architecture, component design, state management, testing, performance, and maintainability.
• Using AI-native development practices to improve engineering velocity and product quality.
• Partnering closely with product managers, designers, backend engineers, and customer-facing teams to turn ambiguity into shippable solutions.
• Mentoring other developers through thoughtful code reviews, technical guidance, and pair programming.
• Helping evolve our frontend platform and design system so product teams can deliver consistent, polished experiences.

Senior Frontend Developer

Customer Success Manager

• Serve as the primary point of contact for digital customers, managing inbound requests across education and training, contract and billing inquiries, and escalations.
• Proactively engage high-impact customers identified through customer scoring.
• Lead revenue retention conversations, owning digital deal execution end-to-end.
• Own churn-save decisions independently for digital customers.
• Act as the bridge between automated digital engagement and personalized customer interactions.
• Track and report on key segment metrics, including churn rate, save rate, and expansion MRR.

Assistant Controller

Assistant Controller

Staff Site Reliability Engineer

Senior Software Developer

Software Developer

Senior Site Reliability Engineer

Senior Frontend Developer

Digital Customer Success Manager