Scale Army Careers

Content Marketing Manager

• Produce compelling user-generated content (UGC) that aligns with brand messaging and marketing objectives.
• Edit and enhance videos and graphics to maintain high-quality standards across platforms.
• Develop content strategies that drive audience engagement and support broader marketing goals.
• Build and maintain relationships with US-based content creators and influencers.
• Use HubSpot, Google Analytics, and other tools to track content performance and engagement.

Content Marketing Specialist

Customer Success Manager

• Act as the primary contact for client accounts via Slack, Email, and Google Meet.
• Lead onboarding sessions, pre-launch meetings, and periodic client check-ins (15-day, 30-day, etc.).
• Communicate campaign performance updates, findings, and next steps clearly and proactively.
• Ensure clients feel supported and informed at every stage of engagement.
• Proactively manage client relationships by identifying potential concerns, opportunities, and action items before they become issues.
• Investigate client concerns and performance challenges to identify root causes and collaborate on effective solutions.
• Continuously learn about clients' businesses, industries, and goals to provide more strategic support and recommendations.
• Maintain a professional, work-related social media presence and engage appropriately as part of the company's relationship-building and networking efforts.
• Review dashboards and reports prepared by the analytics team to extract key trends and insights.
• Deliver findings in a clear, client-friendly way — turning performance data into actionable recommendations.
• Identify patterns in campaign performance, lead quality, and conversion rates.
• Suggest optimizations based on client goals and data trends.
• Track and manage client action items and deliverables across a portfolio of approximately 50 clients.
• Ensure all follow-ups — including report delivery, campaign adjustments, and disposition data — are handled promptly.
• Maintain up-to-date communication records in internal systems and CRM platforms, with preference for candidates experienced in HubSpot Service Hub.

Client Success Associate

Product Designer

• Design and produce printed product materials, including user guides, inserts, instruction sheets, and other in-package collateral
• Incorporate product information, brand standards, photo editing, layout design, and copy formatting into finished materials
• Translate brand strategy and creative direction into cohesive and engaging physical product designs
• Redesign and refresh existing product designs to align with evolving brand standards and compliance requirements
• Develop and collaborate on creative bottle and packaging concepts suitable for mass production
• Ensure all designs meet print and production standards
• Update packaging and printed materials to reflect regulatory requirements, including state-by-state revisions
• Partner with Product and Compliance teams to ensure instructional materials meet regulatory, print, and production requirements
• Review physical and digital proofs to ensure design accuracy, quality, and consistency before production
• Work with internal teams and external vendors to ensure packaging designs meet manufacturing specifications and production requirements
• Execute packaging designs for product launches and updates under the direction of the Product Manager and CEO
• Interpret feedback from Product leadership and execute revisions with precision and attention to detail
• Identify opportunities to improve design workflows, documentation, and cross-functional collaboration
• Create 3D renderings, mockups, and prototypes to communicate design intent and validate manufacturability
• Maintain organized file systems, version control processes, and documentation for design assets
• Support ongoing brand evolution while maintaining consistency across products and platforms
• Ensure final design files are properly prepared and ready for handoff to manufacturing partners

Accountant

• Own the accuracy, timeliness, and integrity of the company’s financial books and operational accounting processes
• Deliver accurate Profit & Loss, Balance Sheet, and Statement of Cash Flow reports by agreed close deadlines
• Support year-end close activities and external CPA workpaper preparation
• Maintain a clean, logical, and consistent chart of accounts and class tracking structure
• Proactively manage collections and track invoices
• Gather, review, and apply sales and remittance details from vendor portals
• Calculate product-level margin and contribution margin by SKU
• Support external CPA partners with financial statements, audits, and tax preparation materials

Full Stack Accountant

Marketing

• Manage SEO, GBP, website, content, and advertising projects from start to finish
• Translate client packages and SEO strategies into clear, executable plans
• Manage project boards in ClickUp to ensure deadlines, accountability, and task completion
• Lead and develop the fulfillment team by setting expectations, reviewing performance, and enforcing accountability
• Align execution with SEO strategy and client goals
• Adjust strategies based on performance data and execution realities
• Build and deploy AI tools and agents using Claude, Cursor, Lovable, v0, or similar platforms
• Monitor metrics including organic traffic value, GBP performance, keyword rankings, and lead quality
• Build and maintain quality control checklists, audits, and review systems

Project Marketing Manager

AI Engineer

• Design, implement, and optimize Agentic AI solutions
• Collaborate with cross-functional teams to enhance operations
• Maintain and evaluate AI performance and troubleshoot workflow issues
• Train and deploy generative AI models
• Build and maintain AI-powered automations and integrations

Full-stack Engineer

• Develop and maintain WordPress plugins
• Create and maintain WordPress themes
• Build responsive webpages using Elementor, HTML, TailwindCSS, and raw CSS
• Write clean, well-documented, and testable code
• Participate in code reviews and architectural discussions
• Ensure websites load quickly and perform well in tools such as Google PageSpeed Insights and Pingdom Page Load Speed Analyzer
• Ensure websites are indexable by Google and other search engines
• Apply UX best practices including responsive design, lazy loading, and ADA compliance
• Perform quality control to ensure bug-free code delivery
• Collaborate with product managers and designers to define and implement new features
• Support ongoing optimization and maintenance initiatives across client websites
• Stay current with emerging technologies and industry best practices

WordPress Software Developer

Communications

• Provide direct support to the Founder across daily priorities and ongoing initiatives.
• Manage scheduling, reminders, workflows, timelines, and task tracking.
• Draft, organize, and manage professional email communications.
• Prepare briefing notes, summaries, meeting materials, and internal documentation.
• Track action items and ensure consistent follow-through across priorities.
• Maintain organized files, resources, and operational documentation.
• Support outbound communications, follow-ups, and coordination efforts.
• Draft follow-up emails, meeting recaps, and communication summaries.
• Coordinate scheduling and communication across internal teams and external contacts.
• Maintain organized communication tracking and responsiveness.
• Coordinate onboarding and training scheduling for supplier partners.
• Organize materials, summaries, and updates for meetings and ongoing coordination.
• Support communication between suppliers, partners, and internal teams.
• Help ensure requests, follow-ups, and outstanding items are addressed promptly.
• Coordinate closely with the Founder on sensitive or non-standard situations.
• Coordinate multiple projects and maintain visibility across timelines and deliverables.
• Track deadlines, outstanding tasks, and ongoing initiatives.
• Support workflow organization and operational structure improvements.
• Help ensure accountability, responsiveness, and execution consistency across projects.
• Support execution and coordination of marketing initiatives and deliverables.
• Assist with social media scheduling, email communications, presentations, and marketing assets.
• Coordinate with designers, freelancers, and external marketing partners as needed.
• Maintain content calendars, publishing schedules, and organized marketing workflows.
• Ensure marketing materials and deliverables are completed on time.

Executive Support and Communications Coordinator

Social Media Manager

• Oversee social media management and client communication.
• Coordinate content production and publishing execution across multiple platforms.
• Manage social media accounts ensuring content aligns with brand goals.
• Stay updated on current social media trends and develop relevant content ideas.
• Collaborate with video editors and creative teams for quality content execution.

Senior Social Media Manager

Project Manager

• Own project management for marketing campaigns and initiatives from kickoff through launch.
• Create and maintain launch calendars, timelines, and project workflows.
• Collaborate closely with leadership, creative, performance, and operations teams.
• Help improve operational processes and project coordination across teams.

Marketing Project Manager

Ecommerce

• Own site performance and conversion rate optimization (CRO) strategy and execution.
• Develop testing hypotheses, run A/B tests, and implement learnings using tools such as Optimizely, Convert, or similar platforms.
• Identify opportunities to improve conversion, customer experience, and onsite engagement.
• Analyze ecommerce performance data and provide insights to inform optimization priorities.
• Maintain and update product detail pages (PDPs) across the ecommerce site.
• Manage new product launches and ensure accurate, optimized product presentation.
• Own site merchandising strategy to ensure key products are strategically showcased.
• Collaborate with marketing, product, and customer teams to align the ecommerce experience with broader business initiatives.

Ecommerce, CRO Manager

Threat Intelligence Specialist

• Operate and manage platforms for bid intelligence and market opportunities
• Qualify leads and support sales teams with actionable insights
• Conduct competitive analysis and market research

Government Market Intelligence Analyst

Account Executive

• Conduct outbound outreach through phone calls, email, and other communication channels to generate new business opportunities.
• Identify and engage prospective customers, referral partners, and strategic business relationships.
• Follow up consistently with inbound and outbound leads to maintain engagement and move opportunities through the pipeline.
• Assist in building and maintaining a steady flow of qualified opportunities for the company.
• Build positive relationships with prospects while maintaining a professional and trustworthy customer experience.
• Communicate clearly and confidently with potential clients while understanding their moving and logistics needs.
• Handle conversations professionally while navigating different customer personalities and objections.
• Maintain accurate records of all prospect interactions, outreach efforts, and follow-up activity within the CRM.
• Track lead progression, pipeline updates, and outreach performance consistently.
• Stay highly organized with daily follow-ups and task management.
• Work closely with the internal team to ensure smooth handoff of qualified opportunities.
• Collaborate with leadership to improve outreach messaging, sales workflows, and lead generation processes over time.
• Provide consistent updates regarding pipeline activity and sales progress.
• Maintain strong daily outreach activity and consistent follow-up efforts.
• Stay proactive in identifying new opportunities and areas for business growth.
• Meet daily, weekly, and monthly outreach and pipeline goals.