Customer Support

• The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Customer Service Representative

Product Marketing

• The GMP Floor Technician will be responsible for safely performing assigned floor care functions based on standards and procedures, performs environmental services as needed, and performs floor care such as waxing, stripping, buffing, and other contractual duties according to regulations.
• To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily.
• Comply with safety rules, policies, and procedures.
• Stop at risk behaviors in others and self
• Work with other employees in a team to complete assignments
• Perform repetitive tasks
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortages, such as in custodial, recycle, or maintenance
• Support shift lead in completing punch-list items
• Use proper personal protective equipment that is required for assigned tasks
• Present a professional appearance and conduct
• Understand customer service and satisfaction.
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Perform cleaning and maintenance of all floors: tile, carpet , and brick flooring
• Complete work assignments in a timely manner
• Utilize the appropriate chemicals and supplies according to procedure
• Use and maintain equipment properly
• Operate and maintain all equipment correctly and safely
• Always observe safety precautions, using safety signs “wet floor”
• Report safety hazards as appropriate
• Perform repetitive tasks in a GMP environment
• Perform sanitization duties to maintain a GMP controlled environment
• Consistently follow all customer and SBM SOP’s and procedures
• Respond to customer requests in a professional manner
• Fully train in area job functions for specific shift assignment and area classification including walls, floors, windows, wipe-downs, maintenance issue reporting, and shut-down cleaning
• Complete daily FN logs accurately and completely
• Must be trained and be certified in correct gowning procedures for assigned area
• Complete all basic training modules and annual qualification trainings per customer Standard Operating Procedures
• Complete all safety certifications including chemical safety.

GMP Floor Technician

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Paralegal

• Support active litigation across business lines, including pleadings, discovery, motions, and filings.
• Track and manage critical litigation dates (e.g., summary judgment motions, hearings, trial preparation).
• Maintain real time awareness of case status and proactively prepare matter summaries and timelines.
• Serve as day-to-day point of contact for outside counsel, ensuring responsiveness, alignment, and accountability.
• Manage and analyze outside counsel spend, including invoice review, cost tracking, and reporting over time.
• Run and maintain legal operations reports related to litigation activity, costs, and vendor performance.
• Partner closely with legal leadership to support matter strategy and execution.
• Other administrative duties as assigned.

• Responsible for keeping assigned areas within GMP in clean and orderly condition.
• Work successfully with fellow employees and others while understanding and following instructions.
• Explain how to complete a task, using basic communication skills.
• Comply with safety rules, policies, and procedures.
• Stop at risk behavior of others and self.
• Perform work assignments in a team with other employees.
• Perform repetitive tasks.
• Maintain clean work area.
• Take direction and respond to supervision.
• Communicate with lead, supervisor, co-workers, managers, and customers in a professional manner.
• Support shift lead in completing punch-list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Understand reporting systems and the environment.
• Perform sanitization duties to maintain a GMP controlled environment.
• Consistently follow all customer and SBM SOP’s and procedures.
• Respond to customer requests in a professional manner.
• Fully train in area job functions for specific shift assignment and area classification including walls, floors, windows, wipe-downs, maintenance issue reporting, and shut-down cleaning.
• Complete daily FN logs accurately and completely.
• Must be trained and be certified in correct gowning procedures for assigned area.
• Complete all basic training modules and annual qualification trainings per customer Standard Operating Procedures.
• Complete all safety certifications including chemical safety.
• Available to act as area fill-in in the event of general staff shortage.
• Support shift lead in completing work orders and internally identified items for assigned area.

GMP Technician

Recruitment

• Responsible for the recruitment and job placement activities of organization
• Prepare and analyze statistical reports and other data to monitor applicant flow, selection, and turnover
• Coach and counsel managers on matters related to candidate attraction, onboarding, and management practices
• Partner with senior leaders to develop and execute targeted sourcing and screening strategies
• Develop job descriptions and interview questions
• Determine online recruiting strategies
• Use relevant metrics to evaluate recruitment and placement effectiveness
• Recruit and interview candidates for high-level positions
• Provide status updates and reports to TA team and hiring managers
• Assist with mentoring/coaching other team members as needed
• Travel to support recruiting events as needed

Senior Talent Acquisition Specialist

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

• Responsible for keeping assigned areas within GMP in clean and orderly condition.
• Work successfully with fellow employees and others while understanding and following instructions.
• Explain how to complete a task, using basic communication skills.
• Comply with safety rules, policies, and procedures.
• Stop at risk behavior of others and self.
• Perform work assignments in a team with other employees.
• Perform repetitive tasks.
• Maintain clean work area.
• Take direction and respond to supervision.
• Communicate with lead, supervisor, co-workers, managers, and customers in a professional manner.
• Support shift lead in completing punch-list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Understand reporting systems and the environment.
• Perform sanitization duties to maintain a GMP controlled environment.
• Follow customer and SBM SOP’s and procedures.
• Respond to customer requests in a professional manner.
• Train in area job functions for specific shift assignment and area classification.
• Complete daily FN logs accurately and completely.
• Must be trained and certified in correct gowning procedures for assigned area.
• Complete all basic training modules and annual qualification trainings per customer Standard Operating Procedures.
• Complete all safety certifications including chemical safety.
• Available to act as area fill-in in the event of general staff shortage.
• Support shift lead in completing work orders and internally identified items for assigned area.

Supply Chain

• Responsible for warehouse oversight and supporting GMP Manufacturing and Cold Chain Distribution
• Generate all types of Purchase Requestions (PR’s) for Process Development (PD), Quality Control (QC), and Viral Vector PD
• Maintain Raw Material Trackers for PD for Client projects
• Update QC and PD logs with PR/PO’s and ETA’s
• Obtain current status and ETA’s of Raw Materials
• Communicate with Suppliers to expedite orders and/or receive partial shipments
• Track progress with department supervisors, weekly meetings
• Solicit and evaluate purchase requisitions for the requested commodity
• Investigate and/or interview potential suppliers and initiate the New Vendor application
• Advise team members or management on the appropriate supplier to be used
• Coordinate with QC to distribute commodity to end-user in a timely manner

Supply Chain Planner

• Responsible for the recycle, reuse, and reclamation program
• Comply with safety rules, policies, and procedures
• Stop at risk behavior of others and self
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Maintain logs and schedules
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Collect, salvage, and sort reusable or recycle materials or waste materials

• Overseeing activities within the assigned areas in the GMP program.
• Assist with training employees in tasks, safety, policies, and procedures.
• Coordinate and monitor work activities.
• Provide reports, such as pass down, Perform service, and safety inspections.
• Track equipment inventory, maintenance, and repair.
• Track and maintain supplies inventory.
• Issue equipment and supplies.
• Monitor of personal protective equipment, supplies, and equipment.
• Report accidents and to the supervisor immediately.
• Maintain records, training, inspections, data collection.

GMP Lead

• The GMP Tech will be responsible for keeping assigned areas within GMP in clean and orderly condition.
• The tech will work successfully with fellow employees and others while understanding and following instructions, both verbal and written.
• Communicate with lead, supervisor, co-workers, managers, and customers in a professional manner.
• Perform sanitization duties to maintain a GMP controlled environment.
• Consistently follow all customer and SBM SOP’s and procedures.