Sauce

Operations

• Serve as the single accountable owner for any operational issue that crosses two or more functions or reaches an executive level. Own the escalation path end-to-end: triage → assign → drive to resolution → confirm root cause is fixed and QA'd.
• Consolidate today's scattered operational activities into coherent teams with clear charters, hand-offs, and accountability.
• Own the centralized intake, routing, and resolution of restaurant escalations, with clear owners and SLAs.
• Own the implementation of cross-functional, project-based operational initiatives that move the needle at a company level.
• Run the operational layer that sits between product/engineering and the field, ensuring releases land cleanly with restaurants.
• Own day-to-day execution and issue resolution for delivery across partners.
• Absorb and structure the support function once the foundation above is in place.

Head of Operations

Artificial Intelligence

• Build internal tools and automation workflows for the operations team using Cursor and n8n
• Fix bugs and ship features in fast iterations - 3-4 production releases per day
• Design and deploy AI agents that automate repetitive operational tasks end-to-end
• Integrate with third-party APIs and internal systems without handholding
• Own QA - test your releases against real business logic before pushing
• Talk directly with ops users and translate vague feedback into precise solutions

AI Operations Engineer

Accountant

• Manage end-to-end AP: vendor onboarding, bill creation, payment preparation, payment tracking, and ledger maintenance
• Review and process contractor invoices; maintain contractor payment schedules
• Coordinate with business owners to ensure approvals, contracts, and supporting documentation are in place prior to payment
• Maintain clean vendor master data, approval records, and payment support so every payment is audit-ready
• Proactively chase missing invoices, incomplete approvals, and unresolved vendor or contractor items before close
• Own the AP aging report and proactively resolve outstanding items, vendor queries, and disputed balances
• Post and review monthly accruals (vendor, payroll, prepaid, and other recurring items) with proper support, cut-off logic.
• Record payroll entries (semi-monthly) and validate against source data
• Post fixed asset and prepaid amortization entries
• Import and reconcile credit card transactions; manage and clear expense reports, missing receipts, coding issues, and cost-center allocations
• Post monthly revenue entries in coordination with the Controller
• Perform daily bank reconciliations across all accounts and entities confirm cleared transactions, flag unposted items, and resolve breaks same-day
• Reconcile all corporate credit cards; match to receipts and expense reports, and post to correct cost centers
• Manage high-volume transaction reconciliations across multiple payment platforms (Stripe, Melio, bank accounts): match transactions to invoices, resolve discrepancies, and ensure complete ledger coverage
• Maintain clean, audit-ready bank rec workpapers with full supporting documentation
• Reconcile all balance sheet accounts each close cycle: AP, accrued liabilities, prepaid, fixed assets, and other current accounts with clear roll-forwards and aged-item commentary
• Handle intercompany reconciliations across U.S. and international entities
• Support preparation of monthly financial statements
• Prepare and deliver variance analysis (MoM) for internal stakeholders
• Flag anomalies and cost trends proactively - do not wait to be asked
• Maintain Finance file structure, backups, and audit-ready documentation
• Identify and implement process improvements in P2P and close workflows, including responsible use of AI, automation, templates, and structured exception tracking
• Maintain system integrations and flag breaks proactively (QuickBooks Online, Melio, Deel, Remote.com, Saasgrid, etc.)

Senior Accountant

Product Marketing

• Define and sharpen all external and internal messaging, translating multi-featured product capabilities into clear, compelling narratives for specific solutions and use cases.
• Create core PMM assets yourself (web pages, sales/CS decks, battle cards) with consistent messaging across all GTM channels (Marketing, Sales-Enablement, Customer Success), adapting narratives for different audiences and phases of the user journey.
• New Product Campaigns: Plan and execute end-to-end launches and product updates, coordinating cross-functionally to deliver positioning, messaging, and campaign assets.
• Research turned into actionable insights: Conduct user research to uncover workflows and pain points, translating insights into actionable direction for the marketing, sales, success and product teams.
• Support Product-Led Growth initiatives: that drive discovery, sales, onboarding, and cross-sell through in-product experiences and funnel optimization.

Senior Product Marketing Manager

Account Executive

• Manage Inbound Leads: Handle a high volume of restaurant inquiries, qualify prospects, and schedule engaging product demos.
• Sell on Value: Showcase Sauce’s ROI and value proposition, focusing on business impact rather than just technical details.
• Drive the Full Sales Cycle: Own the process from lead qualification and demos to contract signing and onboarding handoff.
• Collaborate with Teams: Partner with our marketing, onboarding, and Customer Success teams to ensure a seamless client experience.
• Build Relationships: Act as a trusted advisor, aligning restaurant owners’ goals with Sauce’s solutions.
• Achieve Results: Consistently meet and exceed sales targets while contributing to team goals.
• Continuously Learn: Stay informed on industry trends and refine your skills through mentorship, training, and team collaboration.

Head of Operations

AI Operations Engineer

Senior Accountant

Senior Product Marketing Manager

Inside Account Executive