Sales Development Representative

Sauce

Head of Customer Success & Onboarding at Sauce improving delivery operations for local restaurants. Leading customer satisfaction in a tech-driven restaurant solution environment.

Posted 6/19/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Apollo

About the role

Key responsibilities & impact

Respond to inbound leads within established SLA timelines
Review and qualify inbound inquiries against Sauce’s Ideal Customer Profile
Conduct discovery calls with restaurant owners and operators
Schedule qualified meetings for Account Executives
Follow up persistently through phone, email, SMS, and other communication channels
Maintain accurate lead records and qualification notes in HubSpot
Disqualify non-fit opportunities with clear documentation and reasoning
Collaborate closely with Sales, Marketing, and Revenue Operations teams
Ensure prospects are prepared and show up for scheduled meetings
Provide feedback on lead quality, conversion trends, and qualification criteria
Consistently exceed meeting, conversion, and pipeline goals

Requirements

What you’ll need

Excellent verbal and written communication skills
Strong customer-facing and discovery skills
Highly organized and detail-oriented
Ability to manage a high volume of inbound leads
Experience using CRM systems such as HubSpot or Salesforce
Strong work ethic and sense of urgency
Coachable mindset and desire to learn
Ability to qualify opportunities against defined criteria
Restaurant industry experience (Preferred)
Experience in inbound sales, SDR, BDR, or customer-facing roles (Preferred)
Experience selling SMB SaaS (Preferred)
Familiarity with HubSpot, LinkedIn Sales Navigator, Apollo, or Outreach (Preferred)
Startup experience (Preferred)

Benefits

Comp & perks

Strong & Competitive Compensation Package, Including Equity
Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health)
Paid Parental Leave
Flexible Work Environment
Responsible Paid Time Off Policy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inbound saleslead qualificationdiscovery callspipeline managementcustomer relationship management (CRM)SaaS sales

Soft Skills

verbal communicationwritten communicationcustomer-facing skillsorganizational skillsdetail-orientedstrong work ethicsense of urgencycoachable mindsetability to manage high volume