Sanford Health

Support Engineer

• Performs routine healthcare information system and application support.
• Utilizes analytical skills and experiences to investigate or escalate support issues.
• Resolves incidents and services requests.
• Assists in the creation and maintenance of training documentation.
• Incorporates appropriate presentation techniques to support and/or lead training sessions.
• Researches, analyzes and makes recommendations for application workflow improvements.
• Creates and analyzes reports created using multiple reporting mechanisms.
• Promotes and participates in a team approach.
• Works with other departments and outside vendors.
• Comfortable managing change with excellent problem solving skills.
• Time management and prioritization of tasks on a daily basis.
• Proficient verbal and written communication required.
• Positive attitude and excellent customer service skills are expected.
• Ability to communicate diplomatically across integrated teams.
• Good interpersonal skills.
• Proficiency with software such as word processing, spreadsheets, databases, and presentation software required.
• Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred.

Applications Support Analyst – Research

Consultant

• The food and nutrition consultant guides and supports interdisciplinary services to meet the spiritual, social, emotional and physical needs of each resident.
• Primary responsibility for project work within resident services, including serving as the subject matter expert for dietary operations.
• Guided compliance with federal and state regulations and the organization's mission, standards, policies, and practices.
• Develops and provides guidance on policies and procedures.
• Instructs, trains and provides resources to customers to meet goals and outcomes.
• Provides consultation and training to center dietary leaders regarding policies and procedures.
• Provides guidance on quality, management, budgeting, staffing, products and equipment.
• Provides interpretation, assistance, guidance and problem solving services to centers through consultation and support of regional and local leaders.
• Provides education pertaining to food and nutrition services through workshops and education sessions.
• Develops training materials.
• Shares expertise with individuals and other departments through cooperative work on committees and task forces.
• Maintains and updates knowledge and practices in the food and nutrition field.
• Works with federal and state regulatory agencies.
• Participates in the reviews and updates of policies/procedures, manuals, guidance materials and training methods regularly.
• Assists network and territory consultants to coordinate provision of services with other disciplines to meet resident needs and provide safe, effective, holistic care within regulations and guidelines.

Dietary Consultant – CDM

Data Engineer

• Assemble and manage large, complex datasets that meet both non-functional and functional business requirements.
• Identify, design, and implement internal process improvements to enhance scalability, optimize data delivery, and automate manual processes.
• Build and maintain optimal data pipeline architecture for efficient extraction, transformation, and loading of data from various sources.
• Provide technical expertise and support for data-related issues.
• Partner with data and analytics experts to enhance functionality and performance of data systems.
• Design and deploy frameworks and microservices to serve data assets to data consumers.
• Performs root cause analysis on data and processes to identify opportunities for improvement.
• Act as a trusted advisor and partner to business leads, understanding their needs, interpreting data drivers, and aligning data strategies with business goals.
• Evaluate customer requirements and contribute to the development of structural necessities within the data architecture.
• Ensure database implementation procedures comply with relevant regulations.
• Organize data within cloud storage and implement appropriate security measures.
• Collaborate cross-functionally with multiple teams within the organization.
• Works independently and collaboratively in a team environment.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail to ensure accuracy and predictability of data pipelines.
• Effectively communicates with engineers, product managers, and analysts to understand data needs.
• Commitment to building secure, resilient, and fault-tolerant architectures with clear documentation and support procedures.

• Guides and supports interdisciplinary services to meet residents' needs
• Develops and provides guidance on policies and procedures
• Instructs, trains and provides resources to customers
• Provides consultation and training to center dietary leaders
• Maintains and updates knowledge and practices in the food and nutrition field
• Works with federal and state regulatory agencies
• Develops training materials and shares expertise with others

Dietary Consultant, CDM – Long Term Care

Network Engineer

• Leads the technical design and implementation of the organization's network infrastructure, including LAN, WAN, wireless, and network security.
• Develops and implements network policies, procedures, and standards that align with industry best practices.
• Provides technical leadership and mentorship to other network engineers.
• Collaborates with other IT teams, business units, and stakeholders to understand their network requirements and provide solutions.
• Develops and maintains network documentation, including network diagrams, configurations, and procedures.
• Keeps abreast of emerging network technologies, trends, and best practices and provides proactive recommendations about future state goals and technologies.
• Works with vendors and services providers to evaluate and implement new network technologies, tools, and services.
• Develops disaster recovery and business continuity plans for the networking infrastructure.
• Leads numerous concurrent network projects that improve upon the performance, reliability, and scalability of the network.
• Works closely with infrastructure and security architects, network engineers, business analysts, leadership, and other stakeholders to ensure the timely completion of projects and proactive maintenance of the network.

Principal Network Engineer

Therapist

• Works collaboratively as part of the clinical team and has opportunities to partner with operational colleagues and clinicians.
• Helps develop and maintain EMR's utilized for service line documentation of care delivery.
• Completes policy review and provides updates as warranted.
• Reviews billing and coding as well as intermittently assist in denial management.
• Organizes and conduct clinical program development in skilled nursing facilities, outpatient clinics, home health care, and swing bed units.
• Performs clinical monitoring for quality documentation to decrease risk of denials and enhance patient outcomes.
• Establishes best practices and procedures to produce high quality rehabilitation programs.
• Deploys new procedures, as directed, to improve the effectiveness of rehabilitation programs.

Clinical Specialist, Therapy and Rehabilitation

Financial Planning and Analysis

• Contribute in strategic initiatives spanning growth, go-to-market, and operational performance enhancement by directly scoping, planning, leading, and executing strategy projects
• Provide strategic recommendations based on a thorough analysis of internal and external business issues and environmental factors
• Facilitate the execution of evaluation processes to assess and report on the progress of the strategic plan
• Engage leaders to understand, synthesize, and translate key information into meaningful insights to support setting strategic priorities
• Manage a regular cycle of strategic plan checkpoints and ensure alignment with corporate and division strategies is maintained
• Support the development of long-term strategic communications plans, including implementation of proactive messaging

Senior Strategic Planning Advisor

• Assesses clients/patients/residents and designs occupational therapy treatments.
• Help clients/patients/residents to develop, maintain and recover their ability to perform tasks in client’s/patient’s/resident's occupations of life.
• The therapist conducts evaluations and provides interventions for clients/patients/residents who have functional, cognitive or behavioral impairments.
• Evaluate physical, cognitive, developmental and psychosocial abilities of clients/patients/residents; developing realistic therapy goals and administering appropriate occupational therapy programs.
• Documents client's/patient's/resident's information for evaluation; establishes therapeutic plans and modifies them if necessary.
• Provides clients/patients/residents education designed to enhance understanding and improve functional outcomes.
• Demonstrates and incorporates knowledge of current research into daily treatment of clients/patients/residents.
• May treat individuals of all ages with varying diagnosis and disorders.
• Will demonstrate documentation in accordance with departmental guidelines and meet all regulatory requirements.
• Exhibits flexibility with acceptance of variable work schedules/assignments.
• Participates in activities to promote the department, Good Samaritan Society and Sanford Health.

Occupational Therapist – Full Time

• Plans, organizes and delivers physical therapy programs that help clients/patients/residents recover and improve their mobility, relieve pain, increase strength and prevent deformities.
• Conducts examinations, evaluations, and interventions clients/patients/residents who are affected by injury or disease.
• Utilizes tools and techniques to administer physical therapy interventions following safeguards.
• Documents client's/patient's/resident's information for evaluation; establishes therapeutic plans and modifies them if necessary.
• Educates clients/patients/residents and their family members about treatment plans/schedules and self-exercises to be continued at home.
• Knowledge of and utilizes appropriate age-related treatments and evaluations relating to the needs of clients/patients/residents.
• Demonstrate and incorporate knowledge of current research into daily treatment of clients/patients/residents.
• May treat individuals of all ages with varying diagnosis and disorders.
• Will demonstrate documentation in accordance with departmental guidelines and meet all regulatory requirements.
• Demonstrates level of treatment associated with their specialty provided to their clients/patients/residents.
• Follows and adheres to accepted clinical practice guidelines of professional organization.
• Exhibits flexibility with acceptance of variable work schedules/assignments.
• Participates in activities to promote the department, Good Samaritan Society and Sanford Health.
• Will be interacting with individuals outside of the department including but not limited to: providers, case managers, third party payers, public organizations, companies/contractual partners, etc.
• May be asked to supervise assistants, aides, and students as they provide client/patient/resident care, treatment, or other services.
• Will be expected to provide ongoing education and training to peers in the area(s) of expertise as determined by the department leadership.
• Performs other related duties as requested by manager.

Physical Therapist

Medical Billing and Coding

• Serve as a resource for providers in coding and documentation
• Monitor and validate physician charge capture
• Review medical documentation and assign diagnostic and procedure codes
• Convey coding guidelines to improve documentation accuracy

Coder, Family Medicine, PT/OT/ST

Procurement

• Manage relationships with third-party vendors ensuring compliance with service agreements.
• Conducts regular evaluations of vendor performance through metrics and audits.
• Assists in the negotiation and renewal of vendor contracts to ensure favorable terms.
• Collaborates with internal teams to identify vendor needs and opportunities for improvement.
• Develops and maintains a database of vendor information and performance metrics.
• Mitigates risks associated with vendor partnerships by implementing monitoring processes.
• Prepares and presents reports on vendor performance and relevant insights to management.

Vendor Management Specialist – Health Plan

Administration

• Responsible for administrating and supporting mobile device hardware, software and infrastructure mobility tools including Intune, Mobile Iron, Ground Control Zebra Stage Now, Apple Business Manager (DEP), Apple Configurator, etc.
• Reviews trends in service incidents and identify opportunities for improvement, utilizing ITIL foundation concepts.
• Acts as a subject matter expert while overseeing customer product installations, updates, testing and implementation of devices.
• Writes clear documentation to capture process and technology details for repeatable high-quality results.
• Generates targeted device inventory and application compliance reports.
• Possesses knowledge of mobile operating systems including Android, iOS, and Windows Mobile.
• Knowledge of Mobile Device Management Solutions (MDM), including Mobile Iron and SOTI, Apple DEP and Android Enterprise.
• Familiar with Active Directory, including groups, organizational units, and security structure.
• Manages Verizon contracts and implements company purchased phones for end users.

Mobility and Connected Devices Administrator

Auditor

• Perform internal audits at both the enterprise level and at respective locations or department levels as determined by the engagement.
• Manage and support annual internal audit plan, risk assessments, data and reporting capabilities, audits and investigations.
• Complete fieldwork, work paper reviews and finalize audit reports.
• Review findings and conduct follow-up on the remediation plans with audit team and senior leadership.
• Ensure systems, policies, applications, and processes comply with internal policies and external industry regulations.
• Prepare and update risk assessments to assess controls, identify vulnerabilities, and mitigate risks associated with healthcare systems and regulations (HIPAA, HITECH).
• Guide and support internal audit team in preparing audit reports that are accurate, clear, concise, constructive, objective and timely.
• Prepare clear and compelling reporting, including executive summaries and presentations for senior leadership and stakeholders.
• Analyze audit findings to identify inefficiencies, weaknesses, or non-compliance.
• Collaborate across departments and recommend improvements to enhance regulatory compliance, data integrity and analytics, confidentiality, security, privacy, and integrity of operational and technology infrastructure.

IT Auditor

• Assesses clients/patients/residents and designs occupational therapy treatments.
• Conducts evaluations and provides interventions for clients/patients/residents with impairments.
• Develops therapy goals and administers appropriate occupational therapy programs.
• Documents client's/patient's/resident's information and establishes therapeutic plans.
• Provides education to enhance understanding and improve functional outcomes.
• May treat individuals of all ages with varying diagnosis and disorders.
• Participates in department activities promoting Sanford Health and may supervise assistants and students.

Occupational Therapist – Acute Care

• Assesses clients/patients/residents and designs occupational therapy treatments.
• Help clients/patients/residents to develop, maintain and recover their ability to perform tasks in client’s/patient’s/resident's occupations of life.
• Conduct evaluations and provide interventions for clients/patients/residents who have functional, cognitive or behavioral impairments.
• Evaluate physical, cognitive, developmental and psychosocial abilities of clients/patients/residents; develop realistic therapy goals and administer appropriate occupational therapy programs.
• Document client's/patient's/resident's information for evaluation; establish therapeutic plans and modify them if necessary.
• Provide clients/patients/residents education designed to enhance understanding and improve functional outcomes.
• Demonstrate and incorporate knowledge of current research into daily treatment of clients/patients/residents.