Sanford Health

Marketing Operations

• Assists with the implementation, management, and execution of paid media campaigns, ensuring all activities are aligned with marketing goals.
• Performs end-to-end campaign quality assurance.
• Optimizes campaign user journey, ensuring a seamless and positive user experience across multiple platforms.
• Assist with the deployment and management of tracking tags via Google Tag Manager.
• Monitor campaign delivery to ensure proper execution, providing troubleshooting support for creative and publisher issues.
• Ensure accurate reporting and data integrity.

Integrated Marketing Operations Specialist

General

• Prepares slides of human cell samples and prioritizes specimen preparation (via specimen processing and/or FNA onsites), following established standards and practices.
• Processes and examines various specimens under a microscope to determine possible malignant or related abnormal conditions.
• Ensures the accuracy of specimen analysis in compliance with established quality assurance policies and procedures.
• Reports laboratory results, using current cytotechnology terminology, according to institutional protocols and principles.
• Maintain effective laboratory operations by adhering to standards of specimen collection, preparation, or laboratory safety.
• Utilizes a microscope to examine specimens collected from the human body to identify abnormal cells and other conditions.
• Demonstrate skill in use of equipment relative to position.
• Recognizes and minimize safety risks and complies with all safety practices and protocols.

Cytotechnologist

Network Engineer

• Design and architecture of enterprise-wide network solutions.
• Create scalable, repeatable network standards and reference architectures.
• Serve as a strategic advisor to align network solutions with business goals.
• Evaluate emerging technologies and automation initiatives.
• Establish a network test lab and define processes around change management and quality assurance.
• Perform advanced configuration and implementation of core network infrastructure systems.
• Develop advanced network monitoring and troubleshooting systems and tools.

Senior Network Engineer

Associate

• Perform preliminary screening examinations and/or tests to facilitate diagnosis and treatment by the provider.
• Assist the physician with procedures and care of the patient.
• Collect subjective and objective ophthalmic data from the patient or caregiver and communicate this data to the doctor.

Associate Ophthalmic Assistant

• Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies.
• Supports a clinic by managing and coordinating care for their panel of patients.
• Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care.
• Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing.
• Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing.
• Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation.
• Promotes quality initiatives and improved patient outcomes.
• Participates in care for age related patients in all phases of preventative care and health maintenance.
• Functions within the administration pre-defined scope of practice guidelines.
• Track and report quality measures and validate accuracy and integrity of patient records.
• Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate.
• Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team.
• Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR).

Patient Outreach Specialist – Health Plan

Family Medicine Physician

• Provide advanced nursing care to patients of all ages, from infants to older adults.
• Assess, diagnose, treat, and manage acute and chronic illnesses.
• Promote health and wellness, and work in collaboration with physicians and other healthcare providers.
• Conduct comprehensive physical exams and health assessments.
• Obtain and interpret patient histories and diagnostic tests.
• Diagnose and treat common acute and chronic medical conditions.
• Prescribe medications and therapeutic treatments within the scope of practice.
• Develop and implement individualized care plans.
• Provide health education and counseling on disease prevention and healthy lifestyle choices.
• Manage follow-up care and coordinate referrals to specialists when needed.
• Perform minor procedures as appropriate (e.g., wound care, suturing).
• Document patient care accurately in the electronic health record system.
• Participate in quality improvement and practice initiatives.
• Collaborate effectively with physicians, nurses, and other healthcare team members.
• Maintain current knowledge of evidence-based practice guidelines.

Nurse Practitioner or Physician Assistant – Family Medicine

Medical Assistant

• Collects subjective and objective health status data from the patient or caregiver.
• Communicates this data to the health care provider.
• Participates in the care of patients by providing contributing data to licensed health care professionals.
• Follows through on the patient's plan of care under the direction of the provider.
• Communicates the provider's written instructions for care to the patient, or caregiver.
• Participates in care for patients in all phases of preventative care, health maintenance, treatment, and follow-up.
• Obtains vital signs, prepares patients for examinations, observes and reports patient's signs or symptoms, and performs point of care testing.

Medical Assistant – Ambulatory

• Responsible for the coordination of care, patient assessment, patient education, triage, and various other nursing interventions
• Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care
• Demonstrates competency and practices within the full scope of nursing expertise/knowledge

RN – Ambulatory

Therapist

• Assesses clients/patients/residents and designs occupational therapy treatments.
• Help clients/patients/residents to develop, maintain and recover their ability to perform tasks in client’s/patient’s/resident's occupations of life.
• The therapist conducts evaluations and provides interventions for clients/patients/residents who have functional, cognitive or behavioral impairments.
• Occupational Therapist evaluate physical, cognitive, developmental and psychosocial abilities of clients/patients/residents; developing realistic therapy goals and administering appropriate occupational therapy programs.
• Documents client's/patient's/resident's information for evaluation; establishes therapeutic plans and modifies them if necessary.
• Provides clients/patients/residents education designed to enhance understanding and improve functional outcomes.
• Knowledge of and utilizes appropriate age-related treatments and evaluations relating to the needs of clients/patients/residents.
• Demonstrate and incorporate knowledge of current research into daily treatment of clients/patients/residents.
• May treat individuals of all ages with varying diagnosis and disorders.
• Will demonstrate documentation in accordance with departmental guidelines and meet all regulatory requirements.
• Demonstrates level of treatment associated with their specialty provided to their clients/patients/residents.
• Follows and adheres to accepted clinical practice guidelines of professional organization.
• Exhibits flexibility with acceptance of variable work schedules/assignments.
• Participates in activities to promote the department, Good Samaritan Society and Sanford Health.
• May be asked to supervise assistants, aides, and students as they provide patient/resident care, treatment, or other services.
• Will be expected to provide ongoing education and training to peers in the area(s) of expertise as determined by the department leadership.
• Performs other related duties as requested by manager.

Occupational Therapist

Robotics

• Define, implement and maintain business processes and procedures to meet business objectives.
• Analyze and identify opportunities for business process improvements.
• Develop initiatives for continuous business process improvements.
• Coordinate the identification of and assist in managing efforts to implement models of improvement to include Improvement Principles, Project Management, Tools, Accountability and Data in relationship to key processes and procedures.
• Ensure compliance with customer and company proposed standards.
• Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.
• Work with stakeholders to identify business requirements, processes and risks.
• Evaluate current business processes and recommend solutions for improvements.
• Develop and maintain best practices to meet changing business needs.
• Prioritize and execute projects for ongoing business improvements.
• Provide technical advice on processing technology, capability, risks and costs.

Business Improvement Strategist – Process Automation

Speech Language Pathologist

• Administers speech and language evaluations, tests or examinations to diagnose and plan treatments for clients/patients/residents with various speech problems and swallowing disorders.
• Assesses clients/patients/residents with various speech, language, cognitive or swallowing problems and develops individualized treatment plans based on clinical diagnoses.
• Provides speech and language services to clients/patients/residents; monitors disease progression and adjusts treatments accordingly.
• Instructs clients/patients/residents in practicing speech and language therapeutic exercises; provides consultation for clients/patients/residents working through speech and language treatment processes.
• Ensures all speech and language related standards, policies, protocols and quality requirements are met.
• May treat individuals of all ages with varying diagnosis and disorders.
• Follows and adheres to accepted clinical practice guidelines of professional organization.
• Participates in activities to promote the department, Good Samaritan Society and Sanford Health.

Speech Language Pathologist, Skilled Nursing, Home Health

Biller

• Process assigned accounts and track progress of assigned accounts until they are ultimately collected within timely guidelines
• Meet monthly cash collection A/R goals
• Resolve credit balances within the established guidelines
• Prepare and submit claims to primary, secondary and tertiary insurance companies and follow-up to collect submitted claims
• Establish payment arrangements and collect delinquent accounts
• Audit charts to assess appropriate reimbursement
• Regular attendance is required to carry out essential functions of the position

Physician Biller

Community Manager

• Be the first point of contact for patients and referral sources
• Verify patient registration and confirm benefit coverage
• Collect necessary documentation and communicate with third party payers
• Ensure prior authorization for medical services is completed

Patient Access Specialist – Home & Community Based Services

• Collect subjective and objective health status data from patients or caregivers
• Communicate health status data to health care providers
• Participate in the care of patients under the direction of the provider
• Perform a variety of duties under direct supervision of licensed medical personnel
• Obtain vital signs, prepare patients for examinations, observe and report patient's signs or symptoms

Supervisor

• Responsible for the day-to-day operation of the Mobile Imaging Service, coordinating the scheduling, staffing, equipment assignment, and patient flow.
• Conducts performance appraisals and has the authority to recommend, reward and/or discipline.
• Observes, evaluates, and participates in the educational processes of students.
• Ability to operate and troubleshoot PACS, computers, monitors, and other radiology equipment.
• Maintains familiarity with equipment operation and direct technical staff.

Integrated Marketing Operations Specialist

Cytotechnologist

Senior Network Engineer

Associate Ophthalmic Assistant

Patient Outreach Specialist – Health Plan

Nurse Practitioner or Physician Assistant – Family Medicine

Medical Assistant – Ambulatory

RN – Ambulatory

Occupational Therapist

Business Improvement Strategist – Process Automation

Speech Language Pathologist, Skilled Nursing, Home Health

Physician Biller

Patient Access Specialist – Home & Community Based Services

Medical Assistant – Ambulatory

Supervisor, Mobile Radiology