Sanford Health

Communications

• Responsible for the effective delivery of employee communication programs through a wide range of mediums to create impact and engagement.
• Lead the planning, organization and coordination of internal communication for specific departments and initiatives.
• Develop internal communications tactics including email, video, and intranet.
• Author stories through Sanford Health News.
• Assist in the development of corporate communication materials and messages used for external audiences.
• Ensure that the right messages are going to the right audiences at the right time.
• Train the organization on the use of best methods and templates.

Senior Communications Specialist

Full-stack Engineer

• Directs day-to-day work prioritization
• Plans, organizes, coordinates applications development
• Leads projects regarding application analysis, coding, testing and enhancement
• Provides guidance and mentorship to all engineers

Lead Software Engineer – Service Now

• Lead the communication team responsible for internal and corporate communication strategies
• Oversee the development of effective internal communications
• Create a positive team culture through effective communication and development of team members
• Collaborate and establish partnerships across the organization

Manager, Communications

Therapist

• Plans, organizes and delivers physical therapy programs that help clients/patients/residents recover and improve mobility
• Conducts examinations, evaluations, and interventions for clients/patients/residents affected by injury or disease
• Utilizes tools and techniques to administer physical therapy interventions
• Documents client's/patient's/resident's information for evaluation and establishes therapeutic plans
• Educates clients/patients/residents and their family members about treatment plans/schedules and self-exercises
• Demonstrates flexibility with acceptance of variable work schedules/assignments

Physical Therapist

• Plans, organizes and delivers physical therapy programs that help clients/patients/residents recover and improve their mobility
• Conducts examinations, evaluations, and interventions clients/patients/residents who are affected by injury or disease
• Utilizes tools and techniques to administer physical therapy interventions following safeguards
• Documents client's/patient's/resident's information for evaluation; establishes therapeutic plans and modifies them if necessary
• Educates clients/patients/residents and their family members about treatment plans/schedules and self-exercises to be continued at home
• Demonstrate and incorporate knowledge of current research into daily treatment of clients/patients/residents
• May treat individuals of all ages with varying diagnosis and disorders
• Follows and adheres to accepted clinical practice guidelines of professional organization
• Demonstrates level of treatment associated with their specialty provided to their clients/patients/residents
• Participates in activities to promote the department, Good Samaritan Society and Sanford Health
• Will be interacting with individuals outside of the department including but not limited to: providers, case managers, third party payers, public organizations, companies/contractual partners, etc.

Recruitment

• Responsible for working with talent acquisition representatives, talent advisors, employee health and candidates to ensure all required new hire pre-boarding activities are completed within established service-level agreements.
• Preboarding activities include, but are not limited to, coordination of pre-employment drug screening process, monitoring of pre-employment documentation/applications, monitoring I-9 completion and escalations process, reviewing job profiles, monitoring, and reviewing background checks.
• Also responsible for scheduling interviews and coordinating candidate travel when necessary.
• Greet new employees during their pre-boarding appointment making sure guests are comfortable and connected with the right personnel.
• Collect identification documents and complete the I-9 management process.
• Take badge photo/headshot to aid in badge creation.
• Manage scheduling of interviews by working directly with candidates and interviewers.
• Develop interview schedules and provide follow-up correspondence and status updates to candidates via phone, text, and email within established service-level agreements.
• Review job profile against job requisition and candidate qualifications for compliance.
• Conduct primary source verification of license, registration, certification, temporary permits, and credentialing requirements as regulated by the respective governing body for practice in a specific profession and required by the position job description.
• Initiate, monitor, and review state-specific background studies and fingerprinting processes, including scheduling fingerprinting appointments.
• Partner with pre-boarding vendors to facilitate background screening and relocation processes, pre-employment drug screening and I-9 management.
• Monitor and review background checks.
• Conduct discussions with candidates regarding background check findings.
• Ensure new employees and transfer employees meet all licensing and credentialing requirements for the healthcare industry for their specific position.
• Complete reference check, where required.
• Maintain and manage filing and other information management systems for the accurate and effective recording, storage, retrieval, and use of personnel data.
• Resolve complex recruiting queries and non-standard recruiting requests that cannot be resolved by Employee Services Center (ESC).

Talent Acquisition Representative

Analyst

• Provides expertise in the areas of release of information and data integrity to post-acute care facilities within the Sanford footprint.
• Serves as a subject matter expert to post-acute care administrative leaders and HIM directors/coordinators.
• Provides management and support for complex medical records involving legal/attorney requests, court orders, subpoenas, and other high-risk requests.
• Identifies high-risk requests and responds appropriately by engaging with appropriate parties.
• Manages and processes complex requests for medical record information including consulting with Legal, Compliance, Risk, Clinical, and other teams as appropriate.
• Processes and responds to requests involving electronic medical record (EMR) information from EMR systems and archived paper medical records.
• Provides direction to administrators, HIM directors/coordinators in the fields regarding ROI practices, particularly on complex release of information issues.
• Builds and maintains positive relationships and works collaboratively with Administrators, HIM directors and stakeholders to analyze problems and propose recommended solutions that meet both business and technical needs.

Release of Information and Data Integrity Analyst

Director

• Provides temporary nursing facility leadership and support
• Administers the nursing program in a long term care facility to maintain standards of resident care
• Facilitates the optimization of the geriatric care process
• Advises medical staff, department heads, and administrators in matters related to nursing service and strategies
• Responsible for the overall quality of care provided by the organization's nursing personnel
• Schedules staff and conducts employee performance reviews

Interim Director of Nursing – RN, Long Term Care

• Performs daily imaging and delivers daily prescribed therapeutic radiation doses to radiation therapy patients safely and accurately.
• Incorporates technical knowledge of equipment and expertise of clinical treatment set-up, anatomical landmarks, treatment recording and management during patient care.
• Interacts effectively with patients and their family members, physicians, healthcare workers, and radiation oncology department personnel.
• Delivers prescribed doses of radiation, ensuring patient safety during treatment, and documents patient care in treatment record and inpatient chart if applicable.
• Develops understanding of patient's physical and emotional status and reports that to appropriate staff.
• Works with growth and development needs of all client populations.

Radiation Therapist

Medical Billing and Coding

• Reviews inpatient clinical documentation, procedural information, and diagnostic results to apply ICD-10-CM and PCS codes
• Accurately assigns ICD-10-CM and ICD-10-PCS codes to conditions and procedures
• Applies Official Coding Guidelines and maintains quality and productivity standards
• Works collaboratively with providers and departments to enhance coding, documentation, and quality reporting

Coder, Inpatient

Actuary

• Guides day to day operations for a team of actuaries and analysts in the assigned area of responsibility.
• Ensures alignment between staff and leadership within the unit.
• Accountable for preparing rate filings, annual bid filings, monthly reserving, capitation, budgeting and forecasting.
• Provides strategic leadership and technical oversight for the health plan's actuarial and analytic functions.
• Manages critical processes—including pricing, reserving, budgeting, and annual bids.
• Establishes robust policies to maintain audit compliance and financial accuracy.
• Recruits, mentors, and manages a skilled team of actuaries and analysts.
• Optimizes internal resources and coordinates external consulting as needed to meet organizational goals.

Manager, Actuarial Services

IT Support

• Responsible for following policies and procedures set within the pharmacy department to ensure that Members obtain appropriate medications in a timely, cost-effective, and efficient manner.
• Requires use of and proficiency in multiple computer programs.
• This job involves a significant amount of time on the telephone handling calls from Members, pharmacies, and providers concerning pharmacy issues such as coverage, prior authorization, step therapy, networks, and overrides, and denial rationale.
• Review incoming prior authorization request and contact provider's office, pharmacies, prior authorization department, or Member (depending on where the request originates) to clarify the intent of the prior authorization and identify any potential missing information.
• Enter prior authorizations and formulary exception requests into referral form.
• Review Plan policy to determine which requests need to be sent on the clinical pharmacist team for review.
• Will complete initial and benefit denial letters.
• Serve as a liaison with the pharmacy benefit manager (PBM) in regards to pharmaceutical questions or issues that arise.
• Serve as a resource for other departments within the health plan.
• Meet and maintain all benchmark stats (prior authorizations, medical claims reviews, phone, approval, denial letters and CRM volume) while holding this position.

Pharmacy Benefit Technician

Manager

• Provides case management and care coordination for designated Health Plan members
• Develops a care plan for managing and directing members to appropriate resources, services and programs
• Evaluates for comprehensive coordination of care and health services to manage members across the continuum
• Creates action plans for members and helps them track toward program graduation
• Collaborates with integrated team and partners to provide a seamless exchange of information
• Conducts member assessments, identifies gaps and interventions
• Coordinates ongoing care with physician and integrated team
• May perform authorizations for services as indicated for specialty case management
• Utilizes motivational techniques to promote member engagement
• Supports a successful self-management of their long-term health status.

Case Manager, Health Plan

• Review medical documentation and assign appropriate codes (ICD-10, HCPCS, CPT).
• Ensure compliance with coding standards, regulations, and company procedures.
• Improve documentation accuracy through effective communication with medical professionals.
• Monitor and validate physician charge capture.
• Participate in coding team meetings and serve as a subject matter expert.

Coder, Provider Practice – Cardio and Vascular

Support Engineer

• Supports MIPS eCQMs, MSSP ACO, or another similar regulatory programs.
• Experience with importing value sets from VSAC.
• Understanding of Quality Measures mapping and the Quality Measures Mapping in Epic.
• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice.
• Use data to support clinical decision-making and identify desired outcomes.
• Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills.
• Training presentation techniques and skills.
• Proficient verbal and written communication skills and efficient use of Microsoft Office software.
• A positive attitude and superior customer service skills.
• Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.
• Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people.
• Identifies and considers alternative approaches to situations or problems.
• A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Senior Communications Specialist

Lead Software Engineer – Service Now

Manager, Communications

Physical Therapist

Physical Therapist

Talent Acquisition Representative

Release of Information and Data Integrity Analyst

Interim Director of Nursing – RN, Long Term Care

Radiation Therapist

Coder, Inpatient

Manager, Actuarial Services

Pharmacy Benefit Technician

Case Manager, Health Plan

Coder, Provider Practice – Cardio and Vascular

Clinical Applications Support Analyst