Samsara

Customer Success Manager

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Lead internal Samsara coordination with cross-functional leaders to develop solutions for complex Public Sector challenges
• Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value
• Orchestrate executive business reviews with our customers’ decision makers and Samsara’s executive leadership where we look back at past successes and align on upcoming goals
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products
• Deeply understand Samsara’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
• Serve as a mentor to the wider Customer Success and Support teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Customer Success Manager IV

Account Executive

• Own customer engagements end-to-end, from prospecting and qualification to close.
• Generate pipeline through strategic outbound prospecting, as well as receive inbound leads from our account development team.
• Target accounts with 11-30 vehicles.
• Experience handling and owning transactional sales process with high volume demands.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Account Executive, Commercial

Product Manager

• Create and execute the strategy for how we define, collect, and leverage data from vehicles (spanning light/heavy duty, ICE/electric, etc) used in our customer fleets globally
• Drive our Telematics Platform strategy and execution, ensuring we maintain a high quality set of services and APIs used both internally and externally
• Work closely with our OEM Integrations and Partnerships teams to holistically support the ingestion of vehicle system data
• Collaborate with our Data Science team to define and provide ongoing visibility into our diagnostics coverage and quality
• Drive insights that can be surfaced both internally and to customers
• Partner closely with our Engineering team (both firmware and full-stack)
• Lead quarterly and annual R&D planning cadences for your teams
• Collaborate & communicate across product line leadership to share your roadmap
• Partner with customer-facing teams to close strategic accounts
• Hire, develop and lead an inclusive, engaged, and high performing team of PMs
• Champion, role model, and embed Samsara’s cultural principles as we scale globally

Director, Product Management – Vehicle Platform

People Operations

• Develop and execute a comprehensive people analytics strategy that aligns with the company's business goals and people strategy.
• Lead, mentor, and grow a team of people analytics professionals, fostering a culture of curiosity, collaboration, and continuous improvement.
• Oversee the collection, analysis, and interpretation of people data to identify trends, predict outcomes, and provide strategic recommendations on critical people issues.
• Partner closely with executive leadership, HR Business Partners, Employee Relations, and other key stakeholders to understand their business challenges and provide data-backed solutions.
• Oversee the design, delivery and enablement of a suite of self-service dashboards, interfaces and reports that empower leaders across the organization.
• Act as the subject matter expert on people analytics tools and technologies, including Workday, data visualization platforms such as Tableau, AI/Automation, and statistical software.
• Translate complex analytical findings into clear, compelling, and concise presentations and narratives for both technical and non-technical audiences.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Director, People Analytics

Full-stack Engineer

• Work with the product manager, routing & optimization and safety teams closely to design and build maps infrastructure, editor and pipelines.
• Own the design and implementation of frontend and backend services that effortlessly scale no matter size of the fleet
• Partner with the engineering manager and advocate for technical excellence on the team
• Navigate tradeoffs between moving fast and building for the long term using customer impact as the north star
• Act as a simplifier that ensures our solutions are built to serve our diverse customer base
• Communicate your work to not just engineering audiences but also our internal product partners to maintain a tight feedback loop
• Champion, role model, and embed Samsara’s cultural principles (Focus on Work backwards from winning, Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Senior Software Engineer – Maps Services

Sales Engineer

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
• Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers.
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Sales Engineer II, Enterprise

Software Engineer

• Define the Technical and Product Vision
• Drive Product-Focused Engineering Execution
• Scale and Inspire a High-Performing Organization
• Accelerate Innovation in New Bets
• Champion Operational Excellence

Director of Engineering – Routing

• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Customer Success Manager II

Business Operations

• Partner with fast-growing Global Renewal Sales Organization by providing actionable insights into business drivers, financial performance and risks
• Develop and evolve key performance metrics to help drive sales productivity. Partner with Finance and technical teams to drive process and reporting enhancements to create “always on” proactive business health monitoring.
• Own reporting on renewal bookings, pipeline, and forecasts on a quarterly and annual basis; analyze team performance and develop recommendations for improving renewal rates, increasing revenue, identifying more upsell opportunities, and reducing sales cycle time
• Partner with Renewals Sales leadership and other cross-functional partners to create strategic headcount, quota, and incentive plans that maximize efficient and sustainable growth aligned with Samsara’s strategic goals
• Create clear communications and executive-facing content to keep senior executives updated on health of business and progress on key initiatives
• Drive operational excellence by establishing highly repeatable and scalable sales processes that can be implemented across regions/segments to maximize renewed dollars
• Drive renewals strategy through the development of operational playbooks, cross-functional alignment, and execution of change management
• Partner with Sales Operations and technical teams to prioritize process and system improvements to maximize efficiency and productivity of the Renewals sales team
• Innovate and accelerate new GTM strategies to expand and grow Renewals
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

Senior GTM BizOps Manager – Renewals

Marketing Operations

• Join the Marketing Operations team and help Samsara expand its system and intelligence capabilities.
• Responsible for a portion of our MarTech portfolio management, administration of core solutions, building AI-forward systems, and evolving our processes to automate at scale.
• Ensure Samsara Marketing team is setup with a leading edge technology stack to provide a delightful experience to internal and external customers.
• Collaborate across Marketing teams to streamline and optimize processes.
• Create a sustainable technology, data and operational blueprint for a world class scaled go-to-market team.

AI Specialist – Marketing Operations

• As a Public Sector Enterprise Core Sales Engineer at Samsara, you’ll be splitting your time across two major focus areas; (1) supporting senior-level sellers in an attempt to grow existing customers, or win new customers, and (2) contributing to the SE Team as a senior resource.
• There is an expectation that an Enterprise SE is highly accountable for each technical sale, meaning that strong storytelling, objection handling, custom workarounds, advanced integrations, and extensive hands-on experience are requirements to win most deals.
• Takeaways from these activities should be shared across the SE Team via team meetings, messaging tools, etc.
• Additionally, an Enterprise Core Sales Engineer is accountable for carving out time to source and deliver product information, conduct testing of alpha products/features, manage projects, and build process improvements and automation that will scale the broader SE Team.
• A successful Enterprise Core Sales Engineer will possess excellent time management skills and will maintain a clear focus on retiring quota in addition to these other senior responsibilities.

Sales Engineer – Public Sector, Enterprise Core

• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals
• Conduct workshops with customers to break down their current operations and recommend workflow changes to get the most out of their Samsara products
• Deeply understand the Samsara platform’s capabilities and explain them to Public Sector organizations of all types - public works, sanitation, transit agencies, first responders, school buses, and many more
• Serve as a mentor to the wider Customer Success and Support teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Customer Success Associate – Public Sector

Manager

• Oversee the management of Procure to Pay functions.
• Utilize technology to automate and streamline Procure to Pay processes.
• Design and enforce global procurement policies.
• Manage the full lifecycle of technology implementations.
• Architect P2P dashboards and KPIs.
• Develop, maintain, and perform robust SOX and operational controls.
• Lead investigations into systemic bottlenecks.
• Lead the month-end and year-end closing processes.
• Partner with Treasury to lead cash management strategies.
• Champion, role model, and embed Samsara’s cultural principles.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Senior Manager, Procure to Pay

• Oversee the management of Procure to Pay functions.
• Utilize technology to automate and streamline Procure to Pay processes.
• Design and enforce global procurement policies, ensuring all strategic activities align with corporate governance, financial controls, and spend management goals.
• Manage the full lifecycle of technology implementations—from strategic planning and UAT to global deployment and training—focused on streamlining P2P management.
• Architect P2P dashboards and KPIs (SLAs, DPO, Invoice Cycle Time) to monitor volume and intricacy, delivering actionable insights to senior leadership.
• Develop, maintain, and perform robust SOX and operational controls, documenting processes to ensure 100% compliance with internal policies.
• Lead investigations into systemic bottlenecks, implementing permanent solutions to enable scalable, efficient growth in a data-abundant environment.
• Lead the month-end and year-end closing processes for the entire P2P lifecycle, including accruals due diligence, AP aging analysis, and account reconciliations.
• Partner with Treasury to lead cash management strategies, utilizing AP forecasting to provide executive-level recommendations on liquidity and spend.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

• Pioneer the 3-5 year strategic roadmap and architecture for the Reporting Platform, positioning it as a core differentiator and multi-hundred-million dollar platform for the business.
• Define the strategy for incorporating AI/ML tools into data exploration and visualization, transforming raw data into prescriptive, actionable insights for customers.
• Influence executive leadership and cross-product teams on critical investment areas, long-term technical debt reduction, and data governance standards.
• Own the vision for cross-product data analysis, ensuring seamless and high-performance reporting across Telematics, Safety, Equipment Monitoring, and all future product lines.
• Partner with customer-facing teams to close strategic enterprise accounts and build executive-level relationships with top customers, serving as the platform's product evangelist.
• Drive the definition of the most important customer problems to solve, leveraging data and market needs to build the long-term strategy and work backwards from winning.
• Champion, role model, and embed Samsara’s cultural values as we scale globally.

Principal Product Manager – Platform

Sales Operations Manager

• Lead the GTM sales strategy and execution for one or more of our new product launches, joining one of our New Product Pods (cross-functional teams fully focused on ensuring each new product is successful and scales)
• Own an end-to-end strategic understanding of what it will take to make priority new products successful and coordinate New Product Pod efforts and executive messaging
• Lead mission-critical new product strategic initiatives in support of Samsara’s long term growth; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process
• Bring the voice of the customer to the organization: understand and draw insights from key market, industry, customer trends, and customer/partner feedback to provide insight and guide investment decisions across Field Operations and other GTM functions
• Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow new products
• Uncover areas within the business to drive performance improvements to unlock productivity and improve execution
• Support 3 year and annual planning needs, including generating insights to inform investment of resources for new products and ensure Samsara is accelerating new product growth
• Present to Samsara leadership on topics related to new product growth
• Collaborate with Sales, Product, Marketing, and other GTM functions, and build trusted relationships across organizations and functions and create “connective tissue” between cross-functional teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Senior Sales Strategy Manager

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value
• Orchestrate executive business reviews with our customers’ decision makers and our executive leadership where we look back at past successes and align on upcoming goals
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
• Serve as a mentor to the wider Customer Success and Support teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Customer Success Manager IV

Account Executive, Commercial

Director, Product Management – Vehicle Platform

Director, People Analytics

Senior Software Engineer – Maps Services

Sales Engineer II, Enterprise

Director of Engineering – Routing

Customer Success Manager II

Senior GTM BizOps Manager – Renewals

AI Specialist – Marketing Operations

Sales Engineer – Public Sector, Enterprise Core

Customer Success Associate – Public Sector

Senior Manager, Procure to Pay

Senior Manager, Procure to Pay

Principal Product Manager – Platform

Senior Sales Strategy Manager

Customer Success Manager III