Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Requirements

Bachelor’s of Science degree from a 4-year accredited university.
5 years of experience working with customers in a pre-sales, customer success, or customer/product support capacity.
Possess the attitude and aptitude for continuous growth and development.
Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
Ability to explain complex technical concepts to non-technical audiences.
Previous experience managing hardware and/or software product evaluations.
Basic understanding of electronics and electrical systems.
Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems.

Benefits

employee-led remote and flexible working
health benefits
competitive total compensation package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

IoTAIcomputer visionopen APItechnical consultingcloud softwarecloud-connected hardwarecomputer networkingbusiness systems integrationautomation

Soft skills

customer successinfluence stakeholdersexplain technical conceptscontinuous growthchange managementcollaborationconsultative sellingproblem-solvingcommunicationteamwork

Certifications

Bachelor’s of Science degree