Salesforce

Full-stack Engineer

• Contribute to the Design, implementation, development, deployment, configuration, and enhancement of EJBCA-based PKI infrastructure, including CA hierarchies, RA functions, OCSP responders, and CRL distribution.
• Define the technical roadmap for certificate lifecycle automation, secure key management, and high-assurance identity use cases.
• Develop and maintain certificate lifecycle automation, including provisioning, renewal, revocation, monitoring, and audit logging.
• Support internal stakeholders with certificate enrollment workflows (SCEP, EST, ACME, CMP) and usage patterns.
• Help integrate certificate-based authentication into enterprise platforms, services, and workloads.
• Support certificate lifecycle management processes for internal clients, applications, and devices.
• Collaborate with security architects, infrastructure, and application teams to align PKI solutions with organizational policies and compliance requirements.
• Participate in incident response and troubleshooting for PKI-related issues such as certificate validation failures or service outages.
• Develop & contribute to documentation, operational runbooks, and standards for PKI operations.

Senior Software Engineer, Enterprise PKI

Technical Program Manager

• Architect and drive the full Software Development Life Cycle (SDLC) for a portfolio of complex, multi-year programs, ensuring alignment with Salesforce's strategic priorities and demonstrating measurable business impact.
• Lead and manage a portfolio of high-visibility programs from concept through deployment.
• Define program scope, facilitate critical "build vs. buy" analyses, and develop comprehensive business cases, charters, and fit-for-purpose execution plans.
• Champion and institutionalize best-in-class delivery practices across development teams.
• Drive continuous improvement by owning and optimizing processes, tools, and communication channels — leveraging metrics and leading high-impact retrospectives.
• Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making.
• Deliver crisp, regular updates on program health, risk, and dependency management to executive steering committees.
• Proactively identify, analyze, and mitigate complex cross-program risks and dependencies spanning multiple teams and organizations.
• Ensure clear communication of impact and resolution paths to all stakeholders.
• Define, track, and communicate key Program KPIs and Portfolio OKRs, providing transparent reporting that measures progress against strategic business outcomes.
• Cultivate deep, trusted relationships with senior business leaders and technical teams across organizational boundaries — effectively prioritizing, unblocking, and removing systemic impediments at scale.

Program Manager

• Ensure comprehensive alignment of deliverables across all contributing teams throughout the project and program lifecycle
• Facilitate knowledge transfer and onboarding for new program members
• Drive prioritization and execution of cross-functional program initiatives
• Oversee tracking and management of all program documentation and artifacts
• Coordinate and monitor progression and successful delivery of critical program milestones
• Lead thorough program retrospectives upon closure and following critical milestones to capture lessons learned and drive continuous improvement
• Actively engage with Portfolio Leaders to solicit and provide constructive feedback on Program Management tools, standards, and processes
• Provide support to Portfolio Managers in the efficient intake and prioritization of new work
• Contribute to Program Increment (PI) Planning (for SAFe-driven engagements) and other strategic work planning initiatives, synthesizing outputs into comprehensive program materials in close collaboration with Engineering and Product roles
• Orchestrate and manage interdependencies between projects and programs within designated portfolios

Senior Technical Program Management Analyst – Lead

Blockchain Engineer

• Responsible for the architecture, development, and operation of a high-scale, low-latency platform
• Manages real-time ingestion and streaming pipelines
• Processes conversational data from voice, video, and email to power various Sales Cloud AI agents
• Provides tools for lead outreach and pipeline management, significantly boosting sales productivity
• Generates intelligent insights from conversational data to empower sellers

Lead Distributed Systems Engineer – Activity Platform, Sales Intelligence Platform

People Operations

• Act as a trusted advisor to ESBP Partners and business leaders, ensuring HR strategies support business needs.
• Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives.
• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc.
• Use HR analytic tools to make data-driven business decisions.
• Proactively understand what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities.
• Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes.
• Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization.
• Partner with the ESBPs and the business units they directly support to deliver on the organization's talent strategy.
• Initiatives include employee retention, talent assessment, succession planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives.
• Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.
• Partner with leadership to drive organizational effectiveness and a high-performance culture.
• Partner to support the business through transformation and change.
• Executes on continued reshaping, growth, acquisition, reorganization, etc.
• Work directly with people leaders and employees to coach and enable on a variety of ES topics and programs, resolve issues, etc.
• Creates tools, templates and resources for consistent service delivery at scale.
• Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
• Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and/or make recommendations when it is appropriate to align with different teams.

Lead People Consultant

Solutions Engineer

• Contribute to the architecture, implementation, and deployment of accurate, reliable, scalable, compliant, and trusted enterprise-grade Agentforce solutions.
• Design intelligent agents and supporting components leveraging LLMs, prompt engineering, integration technologies, and orchestration frameworks.
• Remain current on the cutting edge of AI technologies and patterns and incorporate them into the Activation Team’s work by example and through instruction.
• Define reusable patterns and implementations for agent skills, guardrails, and multi-agent collaboration and contemporary developments in the field of AI.
• Drive key integrations across Salesforce product clouds and external systems.
• Contribute to performance optimization, monitoring, and telemetry frameworks to achieve reference architectures for observability.
• Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency.
• Make, document, and advocate design decisions on the basis of performance, maintainability, trust, scalability, and growth.
• Apply Agentforce and AI solutions to optimize core Service Cloud and Field Service processes, such as intelligent case deflection, predictive maintenance, and autonomous work order scheduling.
• Drive agent design, prompt strategies, and skill orchestration.
• Build reusable accelerators and deployment frameworks.
• Mentor newer Solution Engineers and Architects on Agentforce capabilities.

Activation Solution Engineer – TMT/CBS

• Partner with Product Management to translate product design into the technical solution
• Lead the engineering teams to deliver technical solutions for the unified automation and activation team
• Own the design, operation, and reliability of massively scalable automation and transactional platforms
• Lead the engineering development of a next-generation decision engine for Marketing and Sales pipeline
• Lead, mentor, and grow a large engineering organization
• Champion engineering best practices, operational excellence, and agile methodologies
• Collaborate closely with Product Management, Architects, other Engineering teams, and business stakeholders
• Drive the successful execution of complex technical projects across multiple scrum teams
• Define and implement scalable processes, metrics, and best practices across engineering teams
• Lead initiatives around CI/CD automation, system monitoring, incident management, and operational governance

Senior Director – Software Engineering

Product Designer

• Design Learning Solutions: Create engaging, inclusive, and effective learning programs using instructional design principles and templates.
• Apply Instructional Design Methods: Tailor solutions to learner needs, selecting the right methods for different situations.
• Collaborate with SMEs & Stakeholders: Gather, synthesize, and validate content with SMEs to ensure accuracy and relevance.
• Manage Projects Independently: Keep projects on track by aligning tasks with objectives, updating tracking tools, and preventing scope drift.
• Apply Accessibility Best Practices: Deliver content that is inclusive and meets accessibility standards.
• Communicate with Impact: Write clear updates, deliver presentations, and adapt communication styles to different audiences.
• Leverage Data: Analyze learner feedback and data to refine content and demonstrate value.
• Innovate Creatively: Suggest new tools, approaches, and solutions that improve learner engagement and outcomes.
• Handle Objections: Address challenges from SMEs, stakeholders, and peers with professionalism and confidence.

Associate Analyst, Learning Experience Design

Security Engineer

• Conducting threat modeling for infrastructure and application-level threat scenarios, including security architecture, system interactions, and new products/features from a realized threat and “outside-in” perspective.
• Utilizing threat intelligence, incident response data, detection and logging metrics, and visibility from proprietary security tooling to conduct and correlate research.
• Assessing cloud security controls and cloud architecture implementations across current businesses and future M&As, primarily across AWS, GCP, and Azure substrates.
• Analyzing logs from endpoint, network, and other security tooling to identify potential gaps in coverage or hunting for bypassing of existing controls.
• Engaging executive stakeholders across the company to translate assessments into actionable recommendations that shape the business and our products.
• Driving uplifts identified from security incidents with Product and Enterprise Security partners and serving as an SME for Product teams during design solutioning.
• Providing strategic and tactical applied threat insights to Security and leadership stakeholders by contextualizing threat intelligence in the Salesforce context in partnership with our Threat Intelligence team.
• Collaborating with architects and principals across Cyber Security operations, including Threat Detection and Data Science, to design alerting against realized threats.

Information Security Principal, Environment Threat Assessment

Sales

• help drive the continued success of Sales Leaders by supporting growth strategy
• make data-driven decisions to support the business
• build strong cross-functional partnerships

Sales Strategy Intern

• Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success
• Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans
• Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap
• Act as a trusted advisor to executive-level customers
• Prescriptively shape large, complex, and transformational engagements
• Define and manage the end-to-end engagement scoping process
• Lead the high-level functional solutioning and scope definition
• Own the creation of the final Statement of Work
• Develop detailed, accurate project estimates, staffing plans, and resource mixes
• Proactively identify, assess, and mitigate engagement risks during the pre-sales cycle
• Manage a seamless transition from the pre-sales phase to the delivery team
• Serve as a multiplier, mentoring others and amplifying the team's knowledge

Senior Director, Services Sales Solutions

• Promote Service Cloud and digital engagement to executives
• Conduct business requirement assessments
• Propose architectures integrating contact centre infrastructure
• Lead demonstrations and workshops
• Collaborate with Account Executives and Partners

Lead Solution Engineer – PubSec, Service Cloud

Account Executive

• Drive ACV within the enterprise (+2000 employees) by creating, navigating, and closing opportunities.
• Provide recommendations based on a customer’s business needs and usage patterns.
• Lead multiple customers simultaneously at various stages of the Slack buying cycle.
• Drive revenue through proactive outreach to new and existing customers.
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas.

Account Executive – Enterprise

Product Manager

• Serve as a vocal advocate for AFLS, delivering compelling examples and technical deep-dives.
• Act as a champion for the "AI-Enabled PM" mindset, demonstrating how AI transforms both the Life Sciences industry and the product management craft itself.
• Use modern AI development tools (e.g., Cursor, Claude Code, GitHub Copilot) to accelerate the creation of technical documentation, prototype configurations, and feature specifications.
• Act as a mentor and internal consultant to help peers and stakeholders become AI-enabled.
• Own the end-to-end development of specific Agentforce Life Sciences features, from gathering requirements to shipping production-ready tools that solve industry bottlenecks.
• Serve as the primary technical bridge for System Integrators, providing the documentation, architectural guidance, and "best practice" patterns needed to implement AFLS at scale.

Senior Product Manager, Agentforce Life Sciences

Operations

• Manage rhythm of business, executive communications, and key global initiatives
• Collaborate weekly with COO teams supporting CSM and CSAL
• Lead preparation of content for high-stakes Success and Sales meetings; partner with Business Partners on Customer Success metrics