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Salesforce

Lead Solution Engineer – PubSec, Service Cloud

Salesforce

. Promote Service Cloud and digital engagement to executives .

Posted 3/31/2026full-timeMelbourne • 🇦🇺 AustraliaSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Promote Service Cloud and digital engagement to executives
  • Conduct business requirement assessments
  • Propose architectures integrating contact centre infrastructure
  • Lead demonstrations and workshops
  • Collaborate with Account Executives and Partners

Requirements

What you’ll need
  • 5+ years of experience in a related role
  • Deep technical knowledge in SIP, RTP
  • Familiarity with CCaaS Platforms
  • Salesforce Certifications desirable
  • Ability to travel up to 25%

Benefits

Comp & perks
  • Health insurance
  • 401(k)
  • Flexible work arrangements
  • Professional development
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SIPRTPCCaaS Platforms
Soft Skills
collaborationleadershipcommunication
Certifications
Salesforce Certifications