Salesforce

Lead Solution Engineer – PubSec, Service Cloud

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Promote Service Cloud and digital engagement to executives
  • Conduct business requirement assessments
  • Propose architectures integrating contact centre infrastructure
  • Lead demonstrations and workshops
  • Collaborate with Account Executives and Partners

Requirements

  • 5+ years of experience in a related role
  • Deep technical knowledge in SIP, RTP
  • Familiarity with CCaaS Platforms
  • Salesforce Certifications desirable
  • Ability to travel up to 25%
Benefits
  • Health insurance
  • 401(k)
  • Flexible work arrangements
  • Professional development
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SIPRTPCCaaS Platforms
Soft Skills
collaborationleadershipcommunication
Certifications
Salesforce Certifications