Salesforce

Associate Analyst, Learning Experience Design

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Bellevue • Illinois • Texas • United States

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Salary

💰 $75,000 - $113,500 per year

About the role

  • Design Learning Solutions: Create engaging, inclusive, and effective learning programs using instructional design principles and templates.
  • Apply Instructional Design Methods: Tailor solutions to learner needs, selecting the right methods for different situations.
  • Collaborate with SMEs & Stakeholders: Gather, synthesize, and validate content with SMEs to ensure accuracy and relevance.
  • Manage Projects Independently: Keep projects on track by aligning tasks with objectives, updating tracking tools, and preventing scope drift.
  • Apply Accessibility Best Practices: Deliver content that is inclusive and meets accessibility standards.
  • Communicate with Impact: Write clear updates, deliver presentations, and adapt communication styles to different audiences.
  • Leverage Data: Analyze learner feedback and data to refine content and demonstrate value.
  • Innovate Creatively: Suggest new tools, approaches, and solutions that improve learner engagement and outcomes.
  • Handle Objections: Address challenges from SMEs, stakeholders, and peers with professionalism and confidence.

Requirements

  • 2–4 years of instructional design or learning experience design in a corporate, enterprise, or academic environment.
  • Proven ability to independently design learning experiences, from scoping through delivery.
  • Solid understanding of instructional design principles and frameworks (ADDIE, Agile, SAM).
  • Ability to collaborate with SMEs and stakeholders, integrating multiple perspectives into cohesive solutions.
  • Proficiency with authoring tools such as Rise, Storyline, or equivalent.
  • Demonstrated ability to apply accessibility best practices in design and development.
  • Strong written and verbal communication skills, including presentations and stakeholder updates.
  • Experience analyzing feedback and data to improve learning effectiveness.
  • Utilization of AI-powered learning tools or prompt-based design (Synthesia, Yoodli, and so forth).
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designlearning experience designADDIEAgileSAMaccessibility best practicesdata analysisproject managementcontent developmentlearner feedback analysis
Soft Skills
collaborationcommunicationcreativityproblem-solvingadaptabilityprofessionalismstakeholder engagementpresentation skillssynthesisindependence