Architect and drive the full Software Development Life Cycle (SDLC) for a portfolio of complex, multi-year programs, ensuring alignment with Salesforce's strategic priorities and demonstrating measurable business impact.
Lead and manage a portfolio of high-visibility programs from concept through deployment.
Define program scope, facilitate critical "build vs. buy" analyses, and develop comprehensive business cases, charters, and fit-for-purpose execution plans.
Champion and institutionalize best-in-class delivery practices across development teams.
Drive continuous improvement by owning and optimizing processes, tools, and communication channels — leveraging metrics and leading high-impact retrospectives.
Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making.
Deliver crisp, regular updates on program health, risk, and dependency management to executive steering committees.
Proactively identify, analyze, and mitigate complex cross-program risks and dependencies spanning multiple teams and organizations.
Ensure clear communication of impact and resolution paths to all stakeholders.
Define, track, and communicate key Program KPIs and Portfolio OKRs, providing transparent reporting that measures progress against strategic business outcomes.
Cultivate deep, trusted relationships with senior business leaders and technical teams across organizational boundaries — effectively prioritizing, unblocking, and removing systemic impediments at scale.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related technical field — or equivalent practical experience leading complex software development programs.
7–10+ years of progressive experience in Technical Program Management within a large-scale, enterprise software environment, with a proven ability to lead and deliver multi-year, strategic programs across multiple organizational boundaries.
Deep understanding of modern software architecture, cloud platforms, and the technical complexities inherent in a global, highly available system.
Solid background in software development and the full SDLC.
Demonstrated ability to translate complex strategic objectives into clear, executable program plans with tangible business outcomes.
Proven track record of implementing, scaling, and optimizing development processes utilizing agile methodologies (Scrum, Kanban, SAFe, etc.) at an organizational level.
Exceptional communication, negotiation, and stakeholder management skills, with a demonstrated ability to influence technical and non-technical senior leaders (VP/SVP level) without formal authority.

Benefits

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Software Development Life Cycle (SDLC)Technical Program ManagementAgile methodologiesScrumKanbanSAFeSoftware architectureCloud platformsProgram KPIsPortfolio OKRs

Soft Skills

CommunicationNegotiationStakeholder managementLeadershipRelationship buildingProblem-solvingInfluencingPrioritizationRisk managementContinuous improvement