Salesforce

Solutions Engineer

• Showcasing Qualified to prospective customers with world-class product demonstrations
• Custom demos, discovery demos, and technical workshops on the scale of ~15 per week
• Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
• Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
• Own the technical discovery and qualification process for Qualified prospects
• Provide guidance on technical deal strategy
• Partner with Account Executive teams to identify customer business goals, needs, and pains
• Provide technical responses to Security Questionnaires
• Write technical blog content about Qualified capabilities
• Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
• Monitor industry news on technology products, partners, and competitors

Solution Engineer

Backend Engineer

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Provide oversight and governance of Salesforce Spiff projects
• Follow and help define integration standards
• Lead code reviews during projects to ensure quality and appropriate integration patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce Spiff implementation
• Maintain a target billable utilization aligned to the role
• Ability to understand a project and deep dive to debug issues
• From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations

Technical Architect – GTM Spiff Practice

Director

• Lead strategic technical discovery sessions and customer workshops to assess organizational structure, collaboration needs, governance requirements, and enterprise architecture.
• Design scalable Slack deployment strategies that support enterprise-wide adoption, operational efficiency, and long-term business growth.
• Serve as a trusted advisor to both technical and executive stakeholders throughout the customer lifecycle.
• Architect enterprise-grade Slack environments including Workspace strategy, User provisioning, Authentication and identity management, Security controls and governance, and custom integrations.
• Facilitate customer-facing workshops that align technical execution with business transformation objectives.

Services Practice Director

Full-stack Engineer

• Invent and Incubate
• Drive fundamental advances in agentic AI — new execution models, agent orchestration frameworks, and stateful runtime architectures.
• Lead incubation projects exploring next-generation agentic systems for the enterprise, including OpenClaw-style reasoning architectures and emerging multi-agent coordination patterns.
• Shape the Core Platform
• Influence core architectural decisions across Agentforce — agent determinism, A2A protocols, long-running async workflows, and context engineering.
• Contribute adjacently to the agent development lifecycle — including Agent Builder, Agent Testing Center, and Agent Observability — helping define how developers build, validate, and monitor agents end-to-end.
• Partner with customers
• Work directly with strategic customers to understand their business context and co-design solutions using Agentforce.
• Translate complex agent capabilities into concrete, trustworthy outcomes — from proof-of-concept to production.
• Write and communicate with conviction
• Produce technically rigorous, persuasive content — design docs, engineering blog posts, developer documentation, and external presentations.

Software Engineering Architect

• Act as a strategic peer to customer finance leaders
• Lead the evolution from traditional business case development to a value-based, outcome-first engagement model
• Develop frameworks, methodologies, and tools for collaborative business cases
• Partner with stakeholders across the health care ecosystem to develop the value narrative
• Guide your team in delivering outcome design, end-to-end patient journey optimization, and value roadmapping

Managing Director, Health Care Value Strategy

• Own the Transformation Office operating cadence and strategic planning across Global Field Readiness.
• Maintain roadmap source of truth and strategic accountability across the portfolio.
• Translate business priorities into clear workstreams, ownership, sequencing, and success criteria.
• Drive cross-functional alignment across readiness leadership, product, technology, analytics, and operations.
• Provide clarity on portfolio direction, tradeoffs, timing, and lifecycle stage across major initiatives.
• Lead the portfolio across Coaching, Planning, Onboarding, enablement reporting, and supporting readiness platforms.
• Guide AI and agentic enablement architecture, innovation priorities, and product direction in partnership with technical and product leaders.
• Oversee development pipeline health, release management, technical standards, and readiness for production-facing work.
• Create executive updates, stakeholder communication, and reporting that are credible, clear, and decision-ready.
• Lead an agent-first way of working that improves visibility, clarity, execution speed, and operating efficiency.

Senior Director, Global Field Readiness Transformation

• Work in close partnership with sales teams, partners, and product specialists to plan and deliver on sales campaigns, leading client discovery sessions and workshops that align proposed solutions to customer business challenges and key performance indicators (KPIs)
• Present and demonstrate technical solutions to a range of audiences — from technical teams to executive stakeholders — with clarity, confidence, and a focus on business value
• Deliver inspiring presentations and product demonstrations as part of sales cycles and Salesforce events, bringing customer engagements to life through impactful storytelling and content
• Share successes and learnings internally to maximise the impact of every engagement and contribute to continuous improvement within the Solution Engineering team
• Interface product and enablement teams to provide feedback from the field and drive solution growth
• Establish and share a point of view on business value provided by the solution with potential customers
• Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation
• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops
• Be an innovator who can build new solutions using out-of-the-box thinking
• Engage with business users to build solution presentations, demonstrations and prototypes/ P.O.C.s
• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state
• The ability to authoritatively present and articulate the business value to managers and executives of all levels
• Deliver functional and technical responses to RFPs/RFIs
• Work as an excellent teammate by chipping in, learning and sharing new knowledge
• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology
• Lead multiple customer engagements concurrently

Principal Solution Engineer

Product Analyst

• Execute comprehensive testing and analysis of pre-release Tableau analytics features, providing rigorous feedback to product teams
• Spearhead the development and deployment of boundary-pushing internal analytics tools, driving the transition from experimental concepts to high-impact, production-ready solutions for our global users
• Design, build, and maintain sophisticated dashboards and reports that track the performance, usage, and ROI of the Customer Zero program
• Partner closely with Product Managers, Data Scientists, and Engineering teams to align on product vision and define success metrics
• Identify and implement improvements to internal analytics workflows to increase operational efficiency and data accuracy
• Translate technical data findings into clear, actionable recommendations for leadership to guide product roadmap decisions

Senior Product Analyst – Tableau

Project Manager

• Champion and strategically scale the adoption of authorized AI technologies
• Actively using advanced AI tools to accelerate implementation
• Collaborate with customers to develop evaluation frameworks to measure AI performance
• Plan, direct, and oversee the complete enterprise Salesforce delivery lifecycle
• Own financial performance at the program level managing macro-scope and timelines
• Champion and institutionalize Agile delivery architectures using Scrum, Lean, and SAFe frameworks
• Architect and govern integrated portfolio plans and long-term delivery roadmaps
• Serve as trusted advisor to senior leaders
• Design and enforce delivery governance, engineering standards, and quality benchmarks
• Orchestrate and optimize multi-shore resource demand planning
• Maintain the structural timezone flexibility required

Senior Project Manager

Account Executive

• Engage with existing customers and new leads
• Develop strong, positive, trusted relationships with key stakeholders and C-level decision makers
• Help customers realize value from their Salesforce investments
• Develop opportunities through warm leads and whitespace prospecting
• Assist with the development and execution of overall long-term strategy for the account
• Coordinate internal resources to meet customer business needs
• Assist with account planning at assigned accounts

Consultant

• Manage the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation;
• Develop and deliver implementation to our customers, following solutions designed by our architectural layer;
• Understand a project's needs and deep dive to debug technical implementational issues;
• Liaise with Salesforce product teams to support client implementations;
• Work in an agile and collaborative environment and following our methodology;
• Working remotely, while collaborating with global teams for delivery across geographies.

Junior Associate Technical Consultant

Customer Success Manager

• Ensure customer accountability and satisfaction
• Conduct enablement sessions on case management
• Drive adoption of Sales and Service Cloud features
• Develop strong relationships with stakeholders
• Monitor and address customer risks and needs

Customer Success Manager – Core, Sales & Service Clouds

Business Development Rep

• Commit to ongoing learning and development
• Contribute to a diverse and engaged team
• Work with partners across a breadth of government and public service sectors
• Qualifying leads, contacts and accounts to understand use case and opportunity
• Maintain active engagement with new and existing leads through creative follow-up
• Partner closely with Public Sector Account Executives to move qualified pipeline through the sales cycle
• Building a point of view on how to help qualify customers needs
• Speaking to value and return on investment vs. technical functionality
• Establishing credibility and trust with internal and external stakeholders
• Demonstrating adaptability and flexibility as part of an ever-growing sales organisation
• Achieve monthly quota related to opportunities generated

Business Development Representative – Government & Public Sector

Engineer

• Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of AI solutions, personally writing code, configuring systems, and troubleshooting issues to ensure successful deployment and measurable business impact.
• Remove Technical Blockers: Proactively identify and directly resolve complex technical challenges during all phases of solution delivery, from data integration to model deployment and agent orchestration. You'll be the go-to expert for unblocking progress.
• Build Transformative AI Solutions: Design, develop, and personally implement high-quality, scalable production systems. A significant part of this will involve leveraging AI and Large Language Models (LLMs) to create intelligent agents and automate workflows, all built on top of the Salesforce platform.
• Data Configuration & Integration: Take direct ownership of data from end-to-end. You'll design robust data models, hands-on build efficient processing pipelines, and establish seamless integration strategies to ingest, transform, and analyze complex datasets. Your work will ensure data is always ready and optimized for our AI applications.
• Drive Agentforce Innovation: Become an expert in our innovative Agentforce platform. You'll directly push its capabilities to the limit, developing bespoke intelligent agents, automating intricate business processes, and crafting intuitive user experiences that deliver tangible value.
• Become a Trusted Partner: Embed yourself with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements, building strong relationships as their primary technical advisor.
• Conduct Deep-Dive Technical Debugging: Perform detailed analysis and debugging of complex system interactions, data flows, and AI model behaviors to optimize performance and ensure reliability.
• Prototype and Iterate Rapidly: Quickly develop proofs-of-concept and minimum viable products, coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.
• Implement Best Practices: Directly apply engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions.

Forward Deployed Engineer

SDET

• Design, implement, and continuously improve performance, load, scalability, and reliability testing
• Analyze and monitor performance metrics (response time, throughput, error rates, CPU/memory)
• Architect and maintain automation frameworks for performance, API, web, and mobile testing
• Integrate test automation with CI/CD pipelines to improve release velocity and product quality
• Drive engineering excellence through best practices in testing, tooling, and deployment
• Troubleshoot complex issues and collaborate with Engineering, UAT, and Product teams to reduce defects
• Own QA and staging environments, test data, and performance test plans
• Provide clear test status, risk assessment, and quality metrics to stakeholders
• Work in an Agile environment, managing multiple priorities in a fast-paced setup