Salesforce

Solutions Engineer

• Perform all activities leading up to the delivery of a customer demo including discovery, technical qualification/fit, customer presentations, standard demos, and related customer facing communication
• Respond to Request for Information/Proposal (RFI/RFP) documents
• Manage customer engagements without support for your assigned accounts and opportunities
• Collaborate with the wider Salesforce Data Foundations and Core teams, along with Product Management, Engineering, and Product Marketing functions to continuously improve Informatica’s products, use case positioning and marketing outcomes
• Share best practices, content, and tips and tricks within your primary areas of responsibility
• Stay current on certification of services required for your areas of responsibility
• Partner with the Customer Success team on nurture activities for consumption and adoption support, including technical advisory, workshops, etc.
• Provide customer feedback on product direction
• Support CxO events, presentations and demos at marketing events without support.

Account Solution Engineer – Informatica

Financial Planning and Analysis

• Partner with and support the senior leadership of Americas Professional Services to drive optimal financial strategy.
• Facilitate decision making on investment strategies, operational efficiency, and resource allocation.
• Produce strategic, actionable insights from financial and operational data.
• Build the Annual Financial Plan, quarterly Outlooks, and monthly forecasts aligned to business strategy.
• Partner cross-functionally to deliver weekly revenue forecast updates.
• Analyze financial results, distill key trends, assess current and future business risks, and communicate key messages to senior management.
• Ad-hoc reporting and analysis as needed.

Financial Planning and Analysis Manager

Recruitment

• Review and update existing job descriptions for accuracy and consistency
• Identify and correct formatting issues and outdated language
• Partner with the Recruiting Optimization team to prioritize updates

Recruiting Operations Analyst – Contractor

Affiliate Manager

• Partner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools.
• Evaluate ongoing business performance against Targets; identifying areas of growth and opportunity.
• Collaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team.
• Build executive-level presentations for global leadership reviews and support quarterly business reviews.
• Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.

Senior Lead Analytics Business Partner

Sales

• Data Storytelling and Strategy: You don’t just build reports; you extract the "so what."
• AI-Powered Personalization at Scale: Support the implementation of highly personalized programs at scale using AI to help AEs beat NNAOV targets.
• Facilitate the delivery of programs to drive successful NNAOV and Consumption outcomes.
• Develop and track specialized programs for short-cycle deals.
• Collaborate with Marketing, BDR, Strategy, and Enablement to build closed loop programs backed by rigorous data and aligned with industry-specific market opportunities.
• Architect and maintain Salesforce Lightning reports and dashboards, Google Sheets, Tableau and SQL assets that allow sales managers to track program ROI and AE participation in real-time.
• Facilitate Quarterly Planning, engage with sales leaders, and facilitate program launches, projecting confidence while delivering data-backed insights to VP-level leadership.

Senior Analyst, Sales Programs

• As a specialist, you are more than a technical expert—you are a strategic architectural partner who consolidates expertise across MuleSoft (Integration), Tableau (Analytics), Data Cloud (Unified Data Management), and agentic AI to solve complex data and AI challenges.
• You will serve as the single point of contact for sales teams, ensuring every data and AI opportunity is handled by a specialist who thinks like an architect, draws on prior hands-on delivery experience, and communicates outcomes and impacts in the voice of the business user and mission owner.
• You will be a vital contributor to the success of our agency customers by conducting holistic discovery, reframing the "data-to-agentic-AI journey," and designing compliant, AI-ready architectures that deliver actionable insights from disparate silos while enabling intelligent, autonomous agents.
• In this role, you will bridge the gap between legacy system connectivity and modern mission outcomes, acting as a trusted advisor who can navigate everything from API management and real-time data unification to advanced analytics and the deployment strategy for intelligent agentic systems.

Solution Engineer – AI & Data Integration Specialist

Customer Success Manager

• Act as the primary liaison and coordinator across cross-functional projects
• Develop detailed program plans, including scope, schedule, and budget
• Proactively identify, analyze, and mitigate complex cross-program risks and dependencies
• Manage rhythm of business, executive communications, and key global initiatives
• Develop and present status reports, risk assessments, and technical recommendations to senior stakeholders

Senior Manager/Director of Operations – Missionforce Customer Success Group

Operations

• Coordinate all business activities related to expanding our partners’ cleared delivery capacity
• Establish effective relationships with strategic partners
• Manage rhythm of business, executive communications, and key global initiatives
• Develop and present status reports, risk assessments, and technical recommendations

Manager/Senior Manager of Operations – Missionforce Partner Program

Account Executive

• Our Account Executives drive new business and engage with existing customers to sell MuleSoft.
• They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
• You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Territory: IRS (Internal Revenue Service)
• Persistent focus on pipe generation strategies and execution to seed, land and expand new and existing accounts
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

MuleSoft Account Executive, Federal Civilian

People Operations

• Serve as the data and analytics expert for ES4ES — owning people data requests, using Tableau dashboards, triangulating data across systems (including Employee360), and proactively surfacing trends and insights to support ES leaders and ESBPs.
• Provide operational and analytical support to the ES Strategic Initiatives team on high-priority, cross-functional people programs including org design, talent strategy, change management, and leadership development initiatives.
• Monitor and interpret trends and metrics around employee satisfaction, attrition, turnover, and organizational health.
• Use HR analytic tools to make data-driven recommendations and translate complex data into executive-ready narratives and presentations.
• Support digital transformation efforts through use of AI/Agents and continuous improvement of processes — actively exploring and piloting AI tools to improve the efficiency and scale of data analytics and program execution.
• Partner with the ES Strategic Initiatives team, ESBPs, HR Centers of Excellence (COEs), and global partners to help deliver seamless HR processes, programs, and insights across the organization.
• Create tools, templates, and resources for consistent service delivery at scale across both ES4ES and Strategic Initiatives.
• Act as a trusted resource for ESBPs and leaders — navigating processes, answering questions, and creating supporting documents across both teams.

Employee Success Consultant, Manager

• Drive new business and engage with existing customers to sell MuleSoft
• Build positive relationships with key team members and c-suite decision makers
• Develop opportunities through warm leads and whitespace prospecting
• Persistent focus on pipe generation strategies and execution
• Develop key customer stakeholder relationships and drive customer satisfaction
• Perform account planning and coordinate with sales resources

Account Executive, MuleSoft – Federal Civilian

• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
• Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing
• Share best practices for sales and service process optimization, data quality, and customer experience
• Drive adoption of Tableau Cloud features with reps, agents, managers, supervisors, and ops teams
• Track usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.
• Solidify partnership commitments and drive innovation aligned with customers' business challenges.

Customer Success Manager – Global Public Sector, NGO, Higher Education

Analyst

• Develop internal enablement materials for Salesforce employees and acquired company teams navigating integration
• Build and maintain comms templates and messaging frameworks for M&A milestones and integration updates
• Develop internal comms and toolkits for PAMs and PSMs
• Build field-ready resources for PAMs/PSMs with clear messaging
• Maintain and refresh enablement content and toolkit materials
• Create a repeatable content framework for M&A enablement

Senior Internal Partner Enablement Analyst

• Own full-cycle recruiting for technical roles across our Technology, Customer Success, and Professional Services organizations
• Source and engage candidates through inbound and outbound channels, partnering with our Talent Attraction team to manage sourced pipelines
• Proactively identify, pipeline, and qualify talent based on job requirements, business priorities, and defined competencies
• Develop and execute recruiting strategies that fill current openings while building a robust, future-ready candidate pipeline
• Partner closely with business leaders to deeply understand hiring needs and deliver qualified talent efficiently
• Collaborate with sourcing partners, recruiting coordinators, and peer advisors to deliver an efficient, high-touch candidate experience
• Build trusted relationships with candidates and senior stakeholders — pushing back when needed, advising on tradeoffs, and bringing data and market intelligence that sharpens hiring decisions

Senior Tech Recruiter – Contractor

Content Marketing Manager

• Write and develop original, high-impact content that translates complex AI and software concepts into:
• Clear, engaging narratives
• Compelling use cases
• Differentiated positioning
• Develop a deep understanding of Salesforce products and platform capabilities to clearly articulate:
• What makes our technology unique
• Why it matters in real-world scenarios
• Identify and develop distinctive story angles that highlight:
• Product innovation
• Real-world applications
• Customer value and outcomes
• The people and process changes required for transformation
• Develop and maintain an editorial calendar grounded in:
• Audience needs
• Product innovation
• Market and competitive insights
• Actively monitor competitor and industry content to:
• Identify narrative gaps and opportunities
• Ensure Salesforce leads, not follows, in defining key topics and positions
• Interview subject matter experts, practitioners, and leaders to:
• Extract insights, lessons learned, and real-world nuance
• Uncover stories that go beyond surface-level success
• Author flagship thought leadership, guides, and long-form content that:
• Builds a repeat audience
• Feels editorial (not promotional)
• Positions Salesforce as a leader in AI and the Agentic Enterprise
• Use AI tools to:
• Generate and refine story ideas
• Accelerate drafting and iteration
• Synthesize complex inputs from multiple stakeholders
• Build scalable tools such as:
• Gems
• Prompt libraries
• Templates
• That enable content creators to:
• Self-serve high-quality content
• Maintain editorial standards
• Create and adapt content across formats, including:
• Blog
• Video
• Social
• Newsletters
• Identify how to tailor stories for:
• Different audiences
• Different channels
• Different levels of technical depth