Principal Solution Engineer

Salesforce

Solutions Engineer crafting customer engagement roadmaps for Salesforce’s Digital Business. Collaborating with sales teams to drive business outcomes through technology solutions in India.

Posted 5/27/2026full-timeGurgaon • 🇮🇳 IndiaLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Work in close partnership with sales teams, partners, and product specialists to plan and deliver on sales campaigns, leading client discovery sessions and workshops that align proposed solutions to customer business challenges and key performance indicators (KPIs)
Present and demonstrate technical solutions to a range of audiences — from technical teams to executive stakeholders — with clarity, confidence, and a focus on business value
Deliver inspiring presentations and product demonstrations as part of sales cycles and Salesforce events, bringing customer engagements to life through impactful storytelling and content
Share successes and learnings internally to maximise the impact of every engagement and contribute to continuous improvement within the Solution Engineering team
Interface product and enablement teams to provide feedback from the field and drive solution growth
Establish and share a point of view on business value provided by the solution with potential customers
Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation
Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops
Be an innovator who can build new solutions using out-of-the-box thinking
Engage with business users to build solution presentations, demonstrations and prototypes/ P.O.C.s
Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state
The ability to authoritatively present and articulate the business value to managers and executives of all levels
Deliver functional and technical responses to RFPs/RFIs
Work as an excellent teammate by chipping in, learning and sharing new knowledge
Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology
Lead multiple customer engagements concurrently

Requirements

What you’ll need

10 or more years of experience in a Solution Engineering, pre-sales, or Solutions Consulting role
10 or more years of experience working in one or more of the following: Digital Marketing (Business to Consumer (B2C) and/or Business to Business (B2B)), Marketing Automation, Customer Data Platforms, or AI-driven Solutions
Individual should be an autonomous self-starter who can prioritise effectively, lead independently, and thrive across multiple dynamic teams or solo projects
Degree or equivalent relevant experience required
Experience in Solutioning for Consumer Industries (Retail, Consumer Goods, Automotive, Travel Hospitality) would be a plus
Hands-on experience with AI tools such as large language models (LLMs) or prompt engineering, and apply them to boost productivity and creativity, would be a plus
Technical expertise in one or more of the following: customer data platforms (CDP), loyalty management, real-time personalisation, or analytics would be a plus
Background in product management or post-sales software implementation would be a plus
Strong focus and experience in pre-sales or implementation is required
Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques
Outstanding presentation and demonstration skills.

Benefits

Comp & perks

Our benefits and resources support you to find balance and be your best
AI agents accelerate your impact so you can do your best

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Solution Engineeringpre-salesSolutions ConsultingDigital MarketingMarketing AutomationCustomer Data PlatformsAI-driven Solutionscustomer data platforms (CDP)loyalty managementreal-time personalisation

Soft Skills

autonomous self-starterprioritisationleadershipteam collaborationcommunicationneeds analysisbusiness justificationclosing techniquespresentation skillsstorytelling