Salesforce

Data Scientist

• Lead collaborative data model design sessions
• sketch logical entity-relationship models
• own data model design quality across assigned Salesforce Clouds
• leverage AI tools for data model creation
• contribute to data model documentation
• coach and mentor partners

Lead, Senior Data Modeler

Director

• Directly manage and grow a team of technical AI specialists deploying Agentforce solutions
• Set the engineering standards, unblock complex customer deployments, and scale the talent
• Own the capacity planning, talent acquisition, and staffing
• Partner directly with the Product and Engineering organizations on pilot programs
• Recruit, mentor, and develop the next wave of Technical and Strategic Builders
• Monitor key delivery metrics, coach teams on optimization

Portfolio Leader – Manager/Senior Manager/Director

Product Manager

• Lead the integration of AI tools to accelerate the research lifecycle
• Design and execute end-to-end research from foundational generative studies to rapid evaluative testing
• Socialize insights across cross-functional stakeholders to influence product roadmaps and business decisions
• Manage research timelines, budgets, and deliverables from front to back
• Maintain the highest data integrity and ethical research standards
• Act as a catalyst between UX, Product Management, Engineering, and Go To Market

Lead Researcher, Product Research & Insights

Human Resources

• Serve as the primary liaison between Benefit and LOA vendors and Salesforce employees.
• Interpret and apply understanding of Employee Benefits, Leave of Absence, Salesforce policies and practices, and other regulations to provide advice, guidance, and clarification for employees.
• Maintain proper case management by utilizing team dashboards to ensure timely and accurate responses based on Salesforce key performance indicators (KPIs).
• Ability to identify trends in the case management system with the Data Partner and create training opportunities for the T1 team and SMEs.
• Function as a thought partner with global stakeholders to create seamless, end-to-end employee experiences for complex, highly visible Benefit and LOA Programs.
• Manage and/or participate in special projects/programs requiring Benefit and LOA department stakeholder input.
• Work with global partners to ensure a global Salesforce approach when working on global projects.
• Lead User Acceptance Testing for system enhancements.
• Assist the business to form/improve process and systems solutions to satisfy both tactical and strategic business needs.
• Ownership of updating/net new internal and external articles to ensure accuracy of information as it pertains to year over year and process changes.

Senior Benefits & Leave Specialist

Backend Engineer

• Participate in MuleSoft Technical Product and Consulting Services training, methodology and enablement.
• Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training.
• Begin to execute MuleSoft implementations for customers and start on your journey to internalise business outcomes and business context relevance to MuleSoft implementation methodologies and approaches.
• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange.
• Begin mentorship and guidance of junior Services team members and help to build out our services organisation.
• Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.
• Evangelise frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing.
• Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs and 3rd Parties.
• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs.
• Evangelise, train, coach and mentor Services team members on hard technical skills and soft skills.
• Identify opportunities and efficiencies in customer IT operating model, and support implementation of the SDLC pipeline to get greater values out of the MuleSoft platform.
• Lead development of technical brown bag sessions and publish/facilitate reusable content to the field.
• Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design.

Technical Architect – MuleSoft

Account Executive

• Create and execute effective territory and account plans for the specified region/customer base to deliver sales objectives
• Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory
• Lead/leverage a matrix account team of Sales Consultants, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value
• Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan
• Manage and track customer and transactional information in a CRM system
• Provide regular and accurate reporting of pipeline and forecast through the CRM system
• Nurture and expand the company’s relationship with customer accounts of various sizes and industries
• Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, and products
• Practice effective, excellent communication with leadership, customers, and extended team and partners

Account Executive – Tableau

Artificial Intelligence

• Define and own the AI Adoption, Enablement, and Learning strategy for Salesforce's technical workforce, aligning with broader company and TPIL priorities
• Serve as the team's senior voice in cross-functional discussions with Engineering, Product, and HR leadership on AI readiness and workforce transformation
• Translate business goals and AI adoption metrics into actionable learning roadmaps, ensuring programs are measurable, scalable, and timely
• Directly manage and develop a team of Learning Program Managers, setting clear goals, providing regular coaching, and fostering a high-performance culture
• Build a team environment that prioritizes collaboration, psychological safety, and continuous learning
• Attract, develop, and retain top talent — creating growth paths for team members and building bench strength for the future
• Provide strategic oversight of all AI-focused learning programs — from design through delivery and iteration
• Partner with Program Managers to set program priorities, remove blockers, and ensure high-quality execution
• Establish consistent frameworks, standards, and best practices for how the team designs and delivers AI enablement
• Drive adoption and engagement metrics across programs, using data to inform decisions and demonstrate impact to stakeholders
• Engage regularly with senior engineering and product leaders to understand evolving AI adoption needs and align the team's work accordingly

Director, AI Learning and Enablement

Full-stack Engineer

• Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers
• Design and ship agentic systems on the Agentforce platform
• Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications
• Resolve technical blockers in data integration, model deployment, and orchestration breakdowns
• Build and maintain agent performance dashboards and customer KPI reporting
• Develop proofs-of-concept and MVPs quickly
• Codify learnings into patterns, reusable assets, and internal frameworks
• Mentor other engineers through code reviews and pair sessions
• Provide technical depth on at-risk or strategically critical deployments
• Surface field insights directly to Product and Engineering

Senior Forward Deployed Engineer – Technical Builder

Engineer

• Design, build, and deploy agentic AI solutions directly inside enterprise customer environments
• Develop AI agents and experiences that take real actions for real organizations
• Build and maintain agent performance dashboards and customer KPI reporting
• Collaborate with Deployment Strategist to co-build solutions

Forward Deployed Engineer, Technical Builder

• Partner closely with co-account executives and stakeholders to define, own, and execute a comprehensive, multi-year strategic roadmap for complex, top-tier accounts
• Act as a trusted advisor to C-level executives
• Evangelize AI-powered solutions, platform ecosystems, and digital transformation through strategic, value-based selling and compelling Points of View (POVs)
• Function as the 'Strategic Quarterback' leading a large virtual team
• Align Specialist AEs, Solution Engineers, Customer Success, Professional Services, and Global System Integrators (GSIs) to ensure a seamless, unified customer experience
• Translate deep industry trends into tangible business cases, ROI analyses, and strategic workshops that empower customers to achieve their global business objectives
• Navigate high-pressure environments, manage complex annual quota planning, deliver accurate forecasting, and consistently achieve revenue goals

Strategic Enterprise Account Executive

• Architect, design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Work closely with a team of engineers, product managers, user experience experts and performance engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Analyze, design and develop test cases and implement automated test suites

Software Engineer – AMTS

Developer Relations

• Own the roadmap and end-to-end lifecycle for key capabilities across MuleSoft’s developer tools, API management portfolio, or core platform infrastructure
• Engage directly with developers, architects, and platform engineering teams to understand their workflows, friction points, and usability needs
• Run exploratory spikes, test your own products, build proofs of concept (POCs), and write clear, concise product specifications
• Leverage AI-assisted development tools (e.g., Claude Code, Copilot) to rapidly prototype, build demo assets, and explore technical concepts quickly—using AI tooling as a force multiplier
• Partner with Engineering, UX Design, Product Marketing, Developer Relations, and Support to ensure cohesive go-to-market execution and high adoption

Product Manager/Senior Product Manager – Developer Experience, Mulesoft

Product Marketing

• Leverage deep automotive industry experience to bring a non-sales perspective on key industry topics.
• Focus on automotive sub-sectors and emerging trends to elevate customer conversations, increase field acumen, and create internal and external dialogue with influential leaders.
• Operate across the full power of Customer 360 and Salesforce’s complete portfolio of solutions.
• Partner with AMER OU leaders and business partners to align with priorities and strategies, crafting customized and prioritized points of view for customer engagements.
• Engage customers in both 1:1 and 1 settings, including executive briefings, roundtables, customer meetings, and industry events.
• Serve as a trusted advisor and partner to sales teams by creating relevant, customized points of view and engagement strategies for key accounts.
• Collaborate with internal stakeholders to translate customer needs into impactful Salesforce solutions.
• Account planning and target opportunity identification
• Account Mapping and Planning – Convert strategy into actionable account plans
• Account-Specific POV – Tailor and translate Salesforce solutions and messaging to customer priorities
• Engage with Customers – Present vision and elevated industry perspectives
• Drive Deals to Closure – Deliver solutions, roadmaps, and value-based outcomes
• Relationship Building – Develop long-term relationships with prospective and current C-level executives to support their transformation strategies

Go To Market Director, Automotive

IT Support

• Define and lead enterprise solution architecture strategy for Salesforce's most strategic and complex customer engagements.
• Architect end-to-end Agentic Enterprise solutions leveraging Agentforce, Data Cloud, and the broader Salesforce Platform.
• Design enterprise AI interoperability and scalable architectures across Salesforce and third-party ecosystems.
• Develop thought leadership on enterprise architecture, AI governance, security, compliance, and responsible AI.
• Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns used across Solution Engineering.
• Lead executive architecture workshops, technical discovery sessions, architecture reviews, and strategic solution design engagements.
• Translate complex business challenges into scalable enterprise solution architectures and transformation roadmaps.
• Build compelling solution proposals that balance immediate business value with long-term architectural strategy.
• Partner with executive stakeholders to shape technical strategy before active sales cycles begin.
• Design solutions focused on customer adoption, consumption, business outcomes, and long-term success.
• Provide architectural governance and implementation guidance for Salesforce Professional Services and partner organizations.
• Collaborate across Solution Engineering, Product Management, Engineering, Customer Success, Professional Services, and the partner ecosystem.
• Influence Salesforce product strategy, architecture standards, and technical best practices.
• Establish architectural governance and technical handoff standards that ensure solution integrity throughout the customer lifecycle.
• Contribute to AI Centers of Excellence, innovation initiatives, and technical strategy programs.
• Publish thought leadership on enterprise architecture, AI transformation, Agentforce, Data Cloud, and Salesforce platform strategy.
• Lead architecture enablement programs, architecture forums, and technical education initiatives.
• Mentor Solution Architects and Solution Engineers while establishing standards for architectural excellence.
• Represent Salesforce at executive briefings, conferences, customer events, and industry forums.
• Achieve annual business objectives and strategic customer engagement goals.
• Maintain accurate architectural documentation and customer engagement records.
• Continuously expand expertise across Salesforce technologies, AI capabilities, enterprise architecture, and emerging technologies.

Enterprise Architect

Marketing

• Manage the end-to-end process for outlook and actuals reporting
• Support the team during annual planning, quarterly close processes and other strategic initiatives
• Drive data integrity and governance standards across global marketing
• Lead financial reporting adjustments and historical data restatements
• Track and update spend reports and executive decks
• Partner with the Functional Strategy & Planning and Finance & Strategy teams to manage budget execution
• Serve as a key insights resource for business partners within marketing