Salesforce

Account Executive

• Manage the full sales cycle to drive Annual Contract Value (ACV) within the Enterprise segment, from prospecting through to close
• Act as a trusted advisor, delivering tailored recommendations based on each customer's unique business challenges
• Lead multiple opportunities simultaneously across all stages of the buying cycle
• Navigate complex requirements across billing, legal, security, and technical stakeholders
• Serve as the voice of the customer internally, surfacing feedback to drive continuous improvement

Cloud Account Executive

Vice President

• Driving sales growth for Salesforce Data 360
• Develop a Sales Team distinguished by its supportive and inclusive culture
• Set and execute an aggressive customer acquisition strategy
• Manage overall sales process, setting appropriate metrics for sales funnel management
• Establish trusted relationships with key corporate teams
• Maintain key customer relationships and develop strategies for expanding Data 360's customer base

RVP, Data 360 – EMEA Central

Support Engineer

• Welcome & Onboard New Customers for Success: Serve as the technical welcoming committee for customers post-sale. Conduct initial technical discovery sessions and create personalized onboarding plans that set customers up for immediate wins. You'll be their first technical partner, ensuring a smooth transition from sales to implementation and building the foundation for long-term success.
• Accelerate Product Adoption & Feature Utilization: Proactively engage with customers to drive faster time-to-value by identifying adoption gaps, demonstrating high-impact features, and creating tailored success path plans. Leverage your deep technical engagement to identify underutilized features, expansion opportunities, and strategic use cases that maximize their investment and achieve production outcomes quickly.
• Own measurable technical outcomes including acceleration of time-to-production, increased adoption of priority features, improved integration reliability, and demonstrated operational efficiency gains
• Deliver Mission-Critical Support with Speed & Precision: Respond with urgency when customers face time-sensitive, business-impacting issues across the Salesforce platform, including complex data integrations, API challenges, and familiarity with AI/Agentforce implementations. Rapidly diagnose root causes, coordinate critical escalations, and communicate clearly throughout the resolution process. You'll be their technical lifeline during challenging moments, balancing speed with thoroughness to ensure exceptional support experiences.
• Champion Best Practices & Long-Term Success: Directly guide and implement engineering best practices for code quality, scalability, security, and maintainability across customer solutions. Translate customer business objectives into architectural recommendations, adapting communication style to stakeholder maturity and sentiment. Systematically synthesize recurring technical friction patterns across accounts and translate them into prioritized, data-backed product feedback in partnership with Product and Engineering teams. You'll be an evangelist for doing things the right way, ensuring sustainable customer success.

Technical Support Engineer

• Responding to customer requests that have been escalated from Tier 2 support analysts.
• Assist third-party developers in troubleshooting their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products.
• Writing sample code, and client libraries, and contributing to Open Source projects.
• Creating knowledge base materials dedicated toward operational efficiency while also empowering and enabling the developer community.
• Resolving customer service issues and skilfully managing complex customer service problems.
• Developing and maintaining technical expertise in assigned areas of product functionality and utilising that expertise effectively to help customers.

Salesforce Support Engineer – Industries, Revenue Cloud

Product Marketing

• Provide specialist Data Strategy expertise
• Build customer confidence in data readiness
• Partner and build relationships with License Sales and Professional Services
• Engage customers with a consultative selling approach
• Create a compelling vision for solutions
• Explore opportunities with existing customers
• Contribute to development of internal methodologies
• Meet individual Services KSOs

Data Strategy GTM Specialist – Director

Solutions Engineer

• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexity
• Map customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi-agent orchestration, and production readiness assessment for complex program environments
• Clearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officers
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pursuit strategy and pipeline development
• Build reusable POC assets, playbooks, and best-practice guides tuned to A&D and Federal SI delivery patterns
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing

Account Solution Engineer – A&D/GovSI

• Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment
• Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
• Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations
• Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments
• Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursuit strategy
• Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base
• Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing

Account Solution Engineer – All Levels

General Counsel

• Advise Product, Sales, Distribution, Legal, and other internal teams on a wide range of competition law matters related to Salesforce's U.S. and global business activities
• Provide strategic antitrust support to the Corporate Development and Legal teams on M&A transactions, investments, and strategic partnerships, including overseeing antitrust filings and regulator engagement across jurisdictions
• Coordinate responses to antitrust inquiries from enforcement agencies globally, including preparing responses to third-party questionnaires, RFIs, and interview requests
• Analyze competition law compliance issues relating to Salesforce's commercial arrangements, distribution agreements, strategic relationships, and product collaborations
• Partner with the Global Ethics & Integrity team to develop and deliver competition law training and awareness programs across the business
• Monitor antitrust regulatory developments and enforcement trends globally and assess implications for Salesforce
• Partner with Government Affairs on proactive engagement with regulators and external stakeholders
• Retain and manage outside counsel on antitrust matters

Corporate Counsel, Antitrust & Competition

• Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose.
• You aren't just selling software - you are a mission-critical partner in improving how government serves its citizens.
• You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges.
• Lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI.
• Help government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust.
• Serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.

Account Solution Engineer – Federal Civilian, All Levels

• Be part of Salesforce’s Public Sector high-leverage ‘acceleration' function for Government.
• As a Solution Engineer, you are a customer-facing technical trusted advisor and hands-on builder.
• You will lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption.
• Design and run workshops, demos, and time-boxed POCs/pilots—scope the work, define success metrics, execute, and deliver a clean handoff to production lanes.
• Build secure, scalable Agentforce + Data Cloud + Applications solutions to validate technical feasibility and production readiness.
• Serve as an expert technical overlay for internal teams and customers—accelerate scalable POC builds while enabling reusable patterns, guardrails, and enablement to the broader team.
• Identify automation and process improvement opportunities—intake both process and technical requirements to remove friction and accelerate activation.

Account Solution Engineer, Federal Region – All Levels

• Lead deep technical and mission discovery with IC customers—uncover operational gaps, map requirements to the Salesforce platform (CRM, Agentforce, Data Cloud, MuleSoft), and scope executable POC use cases with clear success criteria
• Design and build secure, agentic solutions tailored to IC use cases: case management, analyst workflows, collection management, reporting automation, and multi-domain data aggregation
• Architect and prototype Agentforce-based solutions within classified environments—including grounding strategies, RAG/retrieval patterns, prompt governance, and agent reliability considerations specific to sensitive workloads
• Present technical architecture and business value to both mission operators and senior IC leadership with equal fluency
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Work closely with IC program offices to assess feasibility across data classification, security architecture, and operational readiness—ensuring proposed solutions can actually be adopted and sustained
• Partner with SNS Account Executives, Capture Managers, and Customer Success to drive pipeline and support pursuit strategy
• Act as a technical sounding board for the SE team; support junior SEs on complex opportunities and escalate challenges to leadership with context and a proposed path forward
• Build reusable assets—POC templates, demo environments, playbooks—that scale across the IC customer base
• Feed structured Voice of the Customer feedback into Salesforce Product and Engineering to influence the IC roadmap

Account Solution Engineer – Intelligence Community

Security Engineer

• Responsible for Salesforce Security's external technical narrative
• Launch and lead a dedicated Salesforce Security technical blog
• Manage the full conference and speaking program lifecycle
• Cultivate relationships with security journalists, analysts, and influencers

Director, Security Industry Engagement

• Define and manage the release activation strategy for non-demo assets — including social, web, Release in a Box, Trailhead, and more — to ensure every release lands with coordinated, high-impact customer engagement.
• Own the holistic social content strategy across formats: demo GIFs, carousels, short-form video, and creator/micro-influencer campaigns.
• Drive reach, audience growth, and engagement by developing content that meets customers where they are.
• Own and evolve the web experience for salesforce.com/releases , including marquee videos, FAQs, and ongoing content updates.
• Ensure the experience delivers a consistent, accessible, and informative customer journey that aligns with each release's narrative.
• Lead performance tracking across all Release Marketing deliverables, translating data into actionable insights that continuously improve strategy and maximize business outcomes.
• Leverage AI-powered listening tools to monitor community trends, surface real-time insights, and keep the team responsive to customer needs and market signals.

Product Marketing Lead – Release Marketing Activation, Digital Engagement

• Build and manage AI agents for Release Marketing
• Own the editing, governance, and QA of AI-generated outputs across Release Marketing
• Serve as Program Manager for the end-to-end Release Marketing program
• Own and maintain the Release Planning Single Source of Truth (SSOT)
• Onboard new Cloud and Industry participants into the release cycle
• Serve as the primary point of contact between the Release Marketing team and PMM/IMM leads
• Support the execution of initiatives that advance the demo strategy across Release Readiness, social, and events programs

Product Marketing Lead – Release Marketing, Operations

Director

• Lead a geographically dispersed team of subject matter experts (SMEs) dedicated to identifying and removing fraud and abuse across Salesforce platforms.
• Partner with leadership across Product Security, Engineering, and Marketing to influence platform safeguards and build resilient defenses against complex abuse patterns.
• Oversee proactive threat hunting and the development of detection capabilities to identify and mitigate known signals of platform misuse.
• Serve as the primary point of contact for external partners and internal stakeholders to align global response following high-severity incidents.