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Director, AI Learning and Enablement
SalesforceAI Learning & Enablement Director at Salesforce, setting strategic direction for AI adoption and learning. Leading a team to equip Salesforce's technical workforce with AI-powered ways of working.
About the role
Key responsibilities & impact- Define and own the AI Adoption, Enablement, and Learning strategy for Salesforce's technical workforce, aligning with broader company and TPIL priorities
- Serve as the team's senior voice in cross-functional discussions with Engineering, Product, and HR leadership on AI readiness and workforce transformation
- Translate business goals and AI adoption metrics into actionable learning roadmaps, ensuring programs are measurable, scalable, and timely
- Directly manage and develop a team of Learning Program Managers, setting clear goals, providing regular coaching, and fostering a high-performance culture
- Build a team environment that prioritizes collaboration, psychological safety, and continuous learning
- Attract, develop, and retain top talent — creating growth paths for team members and building bench strength for the future
- Provide strategic oversight of all AI-focused learning programs — from design through delivery and iteration
- Partner with Program Managers to set program priorities, remove blockers, and ensure high-quality execution
- Establish consistent frameworks, standards, and best practices for how the team designs and delivers AI enablement
- Drive adoption and engagement metrics across programs, using data to inform decisions and demonstrate impact to stakeholders
- Engage regularly with senior engineering and product leaders to understand evolving AI adoption needs and align the team's work accordingly
Requirements
What you’ll need- Proven track record as a people manager, with experience leading a team of program managers or similar roles in a learning, enablement, or organizational effectiveness function
- Demonstrated ability to build and develop high-performing teams — you know how to hire well, coach deeply, and create cultures where people do their best work
- Experience managing through ambiguity in fast-moving, technology-forward organizations
- Strong ability to connect organizational strategy to learning design — you don't just build programs, you build programs that move the needle
- Experience owning and driving learning or enablement strategy at scale, ideally across a technical or engineering workforce
- Comfortable setting OKRs, tracking outcomes, and reporting on impact at a senior level
- Deep familiarity with AI/ML concepts and the rapidly evolving landscape of AI tools, including LLMs, Agentforce, and AI-powered developer and productivity tooling
- Strong working knowledge of AI-powered coding and productivity tools — including Claude Code, Cursor, Windsurf, and similar tools — and actively uses them in day-to-day work to stay productive and model AI-native ways of working
- Strong understanding of engineering and product development lifecycles — you speak the language of developers, architects, and product managers, and can design enablement that fits into how they actually work
- Experience designing or overseeing a broad range of enablement activities — not just formal learning programs, but also hands-on labs, hackathons, communities of practice, tooling guides, technical documentation, change management, and in-the-flow-of-work enablement
- Fluent in AI adoption, digital transformation, and technology change management — you understand the human and technical dimensions of getting engineers and PMs to embrace new ways of working
- Deep understanding of adult learning principles and modern learning design; equally comfortable with informal and social learning approaches
- Familiarity with Salesforce platform, products, and engineering culture is a strong advantage
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI adoptionlearning strategyenablement strategyprogram managementOKRsAI/ML conceptsengineering lifecycleadult learning principleslearning designchange management
Soft Skills
people managementteam developmentcoachingcollaborationpsychological safetystrategic oversightcommunicationproblem-solvingadaptabilitycultural development