Lead Researcher, Product Research & Insights

Salesforce

Lead Researcher responsible for guiding AI tools integration within research processes at Salesforce. Collaborate with cross-functional teams to influence product roadmaps and business strategies.

Posted 6/26/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Lead the integration of AI tools to accelerate the research lifecycle
Design and execute end-to-end research from foundational generative studies to rapid evaluative testing
Socialize insights across cross-functional stakeholders to influence product roadmaps and business decisions
Manage research timelines, budgets, and deliverables from front to back
Maintain the highest data integrity and ethical research standards
Act as a catalyst between UX, Product Management, Engineering, and Go To Market

Requirements

What you’ll need

7+ years of hands-on experience in UX, product design, or technology research
A working grasp of how AI systems fail and learn
Mastery of qualitative and quantitative techniques, including statistical analysis
Comfortable working with globally dispersed teams (AMER/APAC)
University degree in a field emphasizing human behavior (e.g., Psychology, Anthropology, HCI) or a research-focused business discipline

Benefits

Comp & perks

Accommodations for reasonable requests during the application or recruiting process
Opportunities for professional development
Support for work-life balance
Accelerate your impact with AI tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI tools integrationend-to-end research designqualitative techniquesquantitative techniquesstatistical analysisdata integrityethical research standards

Soft Skills

influencing stakeholdersproject managementcross-functional collaborationcommunicationtimelines managementbudget management