SafelyYou

Operations

• Partner with Sales on deal structure, pricing, and packaging for new business, expansions, renewals, and change orders
• Serve as the go-to advisor on what's standard, what needs approval, and how to get non-standard deals across the finish line
• Enforce and refine our deal approval matrix — direct reps to the right approvals for special pricing or terms, then execute once approved
• Own the contract lifecycle: generate order forms, manage red lines, coordinate legal review, and drive deals through signature
• Maintain a clean contract library — aggregate all contracts per operator so expansion templates inherit the correct legacy terms, pricing, and cancellation language
• Be Finance's front line: flag billing structure issues, non-standard payment terms, or revenue recognition risks before contracts are executed
• Partner with Legal on non-standard terms, ensuring speed without exposing the business
• Build and own the quote-to-sign process from the ground up — we need someone who can design it, not just run it
• Maintain data quality across Salesforce, QuotaPath, and PandaDoc — order forms, contract data, and deal records should be accurate and auditable
• Run month-end and quarter-end deal audits to support clean reporting and revenue recognition
• Track deal and pricing insights (discounting trends, cycle times, exception rates) to inform GTM and pricing strategy
• Identify opportunities to automate repetitive deal desk workflows — contract generation, approval routing, template selection, data entry
• Build or champion AI-driven tools for contract review, term extraction, and deal analysis
• Work across Sales, Finance, Legal, Customer Success, and Implementation to ensure deals are structured for clean handoff downstream
• Train and enable the sales team on deal processes, contract templates, approval workflows, and best practices
• Be the connective tissue between what Sales promises and what Finance/Legal/Implementation can deliver

Deal Strategy & Operations Manager

Full-stack Engineer

• Lead the architecture and implementation of Go-based edge services used in real-time fall detection systems
• Own our OTA pipeline: ensure safe, scalable, and observable deployment of software to over 60K devices
• Drive improvements in observability, monitoring, alerting, and production readiness of the fleet of sensors
• Guide and coach a team of engineers, reviewing designs and helping others grow through mentorship
• Collaborate cross-functionally with Product, Hardware, AI, and Operations teams to deliver reliable end-to-end outcomes
• Set the tone for high-impact engineering through design reviews, technical leadership, and reliability-focused thinking

Lead Software Engineer – Fleet Management

People Operations

• Define People Strategy for Scale
• Serve as a Strategic Partner to Executive Leadership
• Build a High-Performance Culture & Leadership Environment
• Strengthen Manager & Leadership Capability
• Modernize the Employee Experience Operating Model
• Oversee Total Rewards, Benefits & Payroll (US + Canada)
• Operationalize Performance & Talent Systems
• Enable and Scale the PX Function
• Oversee Talent Acquisition to Drive Hiring Scalability

Deal Strategy & Operations Manager

Lead Software Engineer – Fleet Management

Vice President, People Experience