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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll operations and total rewards management, with a strong focus on multi-state compliance, benefits administration, and vendor relationship management. Proven ability to operationalize compensation structures and support finance in audits and compliance.
Highest-signal resume keywords
Payroll Operations ManagementTotal Rewards StrategyMulti-State Tax ComplianceBenefits AdministrationProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ManagementTax ComplianceBenefits Administration401(k) AdministrationCompensation StructuresVendor Relationship ManagementMulti-State Tax Account SetupAudit SupportCross-Functional CollaborationProcess Implementation
Soft Skills
Strong Communication SkillsProactive Problem SolvingAdaptability to AmbiguityAttention to DetailProject Management Instincts
Tools & Technologies
GustoRipplingPaylocityHRIS SystemsFinance Systems
Industry Keywords
Total RewardsEmployee WellbeingSaaS EnvironmentStartup ExperienceOpen Enrollment
About the role
Key responsibilities & impact- Own both payroll operations and total rewards for a growing multi-state and multi-country workforce.
- Manage end-to-end operations and scale our systems and processes to support a growing, distributed workforce in the US and Canada.
- Oversee our comprehensive benefits programs, manage key vendor relationships, and operationalize our compensation and bonus structures to ensure we remain competitive and support employee wellbeing.
- Report directly to the VP of People and partner closely with Finance and Legal.
- Operationalize our total rewards strategy, communicating total rewards changes across the business.
- Own US and Canada payroll operations across all active states and provinces, including multi-state tax account setup, registrations, mispayment and penalty resolution, and ongoing compliance.
- Build and maintain integrations across payroll, HRIS, and Finance systems, managing all related vendor relationships.
- Support Finance in annual audits and diligence across payroll, benefits, and people compliance.
Requirements
What you’ll need- 4 to 8 years of combined payroll and total rewards or benefits experience in a multi-state environment, preferably at a SaaS company in a startup environment
- A genuine generalist across both areas: equally comfortable running payroll and tax compliance and administering benefits, 401(k), and compensation programs
- Hands-on experience with payroll platforms such as Gusto, Rippling, and/or Paylocity, ideally having owned or co-owned a migration between platforms
- Demonstrated ability to set up and manage multi-state tax accounts and navigate state payroll compliance
- Hands-on benefits administration experience, including managing a broker and leading annual renewals and open enrollment
- Working knowledge of 401(k) administration and compliance
- Familiarity with compensation structures, including pay bands, ranges, and bonus administration
- Strong project management instincts, with the ability to own a complex implementation without being managed
- Experience working closely with Finance on headcount, total rewards inputs, and audit support
- Comfortable with ambiguity and building process where little exists
- Prioritize quality over speed. When it is done, it is really done.
- Strong verbal and written communication skills with experience in cross-functional team collaboration
- Proactive about anticipating and addressing issues before they arise.
Benefits
Comp & perks- Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
- 401k Program
- Monthly Education, Well-being & WFH stipends
- Non-accrual PTO
- Growth Potential
- Company Retreats
- Medical & Family/Parental Leave