S&P Global

Product Manager

• Execute tactical support with the Associate Director, Commercial Systems and Tools in implementing strategic roadmaps for the global sales technology ecosystem, focusing on platform optimizations and enhancements that increase Revenue team member efficiency, data, and ease of use.
• Become in-house expert for Revenue Technology ecosystem, including day-to-day usage support for Revenue team members globally.
• Coordinate with IT, Product Management, Sales, and Sales Operations teams to support the deployment of prioritized sales technology initiatives under senior guidance.
• Manage day-to-day coordination of system integrations, data quality improvements, environment management, and release activities, including effective change management to ensure smooth feature and tooling deployments.
• Develop and maintain usage and adoption reporting across sales tools, analyzing data to identify underutilized features and present optimization recommendations.
• Support financial tracking and vendor management activities including license monitoring, renewal coordination, cost reporting, and vendor performance documentation.
• Identify and document Revenue team member friction points, technology gaps, and high-impact improvement opportunities through regular stakeholder feedback collection and system usage analysis.
• Assess training gaps and skill development opportunities across sales technology platforms, partnering with the Revenue Education team to develop timely and comprehensive training programs and enablement tools.
• Assist in evaluating overlapping sales tools and support rationalization efforts to streamline the sales technology ecosystem and improve operational efficiency.

Product Manager – Commercial Systems and Tools

Risk

• Oversee the governance of high-impact programs, ensuring value delivery, transparency, risk management, and adherence to timelines and budgets.
• Define and refine program standards for reporting, KPI development, escalation, tooling, etc.
• Provide visionary leadership for the project and program management function.
• Engage directly with senior stakeholders to refine program strategies, foster strategic alignment, and ensure effective communication of progress and challenges.
• Work collaboratively with cross-functional and cross-divisional teams to pursue opportunities for strategic impact and operational efficiencies.
• Mentor and develop project managers and team members.
• Lead change management initiatives, ensuring smooth transitions and adoption of new processes and systems across the organization.
• Innovate and implement best practices in project and program management.

Head of Enterprise Project and Program Governance

Data Engineer

• Drive product strategy and roadmap for critical data infrastructure components, including data onboarding, storage solutions, and core platform engines
• Lead cross-functional teams to deliver data engineering capabilities, admin utilities, and data quality solutions that enable enterprise-scale analytics
• Own product vision for disaster recovery and resiliency frameworks to ensure platform reliability and business continuity
• Define and execute an ontology integration strategy to enhance knowledge management excellence and semantic data capabilities
• Collaborate with engineering teams to implement MLOps practices for machine learning operations and model lifecycle management
• Develop and maintain an innersource ecosystem strategy to enable cross-team collaboration on core platform capabilities within defined governance guardrails
• Partner with stakeholders to define requirements for common data pipeline capabilities and shared tooling that data engineering teams utilize when building enterprise data workflows
• Champion data quality initiatives and drive technical implementation of data quality tools and monitoring solutions that ensure accuracy and consistency across all data processing workflows

Senior Technical Product Manager – Data Engineering, Data Science Solutions

Operations

• Monitor all client inbound requests via case management email and telephony hotlines, addressing deals and support requests in coordination with the global support team (US and Hyderabad).
• Process Prospectus documents for distribution and posting on the document dissemination platform; serve as a direct conduit for municipal and corporate clientele across all facets of client service and application support.
• Host client meetings for training, product demos, and transactional support.
• Produce scheduled and ad-hoc report deliverables in a timely and accurate manner.
• Troubleshoot client issues to pinpoint root cause and remediation steps.
• Partner with Product Build teams to prioritize, track, and resolve production issues to minimize client interruptions.
• Partner with Product Specialists to share client feedback.
• Partner with Professional Services for client onboarding, ensuring appropriate training and user access.
• Keep abreast of market and regulatory changes impacting service activities, adapting team policies/procedures as needed.
• Cross-train with global counterparts to ensure depth of application knowledge and client coverage.
• Lead and motivate the team to generate new ideas and create efficiencies.
• Create weekly dashboards to review and track progress on team metrics.
• Provide in-depth analysis to management regarding internal/external SLA shortfalls, along with proposed remediation plans.
• Serve as a primary point of contact for assigned clients, handling day-to-day account reviews and urgent escalations professionally and promptly.
• Provide subject matter expertise on client and team inquiries regarding statutes, tax authority guidance, and industry best practices.
• Maintain operational processes, assist with creating SOPs, UAT testing, and implement quality control reviews of operational BAU activities.
• Build relationships with key internal and external clients.

Manager – Operations

Data Analyst

• As a part of Environmental Data team, you will deliver and maintain accurate, complete and timely data sets while taking into account the business divisions global interests and needs internally & externally.
• This role will involve working with the team and the management on a variety of initiatives related to Trucost/ESG operations.
• Collection, Standardization, and validation of business relations, competitors, and products and services data from companies’ published reports.
• Deliver on predefined individual and team targets including delivering outcomes with quality and excellence.
• Will work within parameters and with supervision to ensure quality and performance to set standards.
• Keeps up-to-date in knowledge of content sets. Builds industry knowledge by understanding industry trends and reporting standards.
• Provides input and ideas for new collection methods and product enhancements related to the respective processes.
• Troubleshoots problems or issues and provides support to the team.

Account Executive

• Drive revenue growth across a defined multi-state U.S. territory by acquiring new corporate logos and expanding wallet share within existing accounts.
• Identify, prospect, and close new business opportunities within Energy and Industrials corporations.
• Develop and execute account plans to cross-sell and upsell additional solutions, including Capital IQ Pro, enterprise data feeds, Issuer Solutions, and Visible Alpha.
• Build and maintain senior-level relationships with CFOs, Heads of Strategy, Corporate Development leaders, Treasury teams, and Investor Relations professionals.
• Lead consultative sales engagements by diagnosing client workflows and aligning solutions to support M&A, capital allocation strategy, peer benchmarking, earnings preparation, and competitive intelligence.
• Partner cross-functionally with product specialists, customer success, and implementation teams to ensure smooth onboarding and long-term client satisfaction.
• Maintain disciplined pipeline management, accurate forecasting, and consistent CRM hygiene.
• Consistently achieve or exceed quarterly and annual new business and expansion sales targets.

Senior Sales Executive – Energy and Industrials

• Overall responsibility of driving New Business Sales of the Issuer Solutions products, including BigDough, Capital Access, and Advisory services.
• Build a territory plan and organized process around working with the assigned Sales executives, Sales Associate and Prospecting team to stay in front of all prospects in the given territory.
• Stay current with industry news to develop marketing/campaigning initiatives to attract prospects.
• Understand Financial Institutions client workflows and how our various products pertain to them.
• Engage and collaborate with other business units to ensure an enhanced client experience through team selling.
• Work closely with your business development/Product Specialist partners to identify new opportunities, new use cases within the designated territory.
• Assist with negotiating contract terms and pricing structures.
• Uncover new cross-divisional synergies opportunities and contribute to product innovation.
• Maintain focused approach to daily sales activity pipelines and systems-based workflow (i.e. Salesforce.com).

Senior Sales Representative – Issuer Solutions

Supply Chain

• Work closely with peers in both the S&P Global Energy organization along with S&P Global Market Intelligence to create comprehensive, cohesive and transparent coverage of the pricing, supply and demand outlooks for critical minerals.
• Manage a team of analysts to create asset-driven cost models for a variety of critical minerals covering both the up and mid-stream.
• Provide subject matter expert input to refine the client user interface.
• Work with other teams on product & data roadmaps.
• Build an understanding of customer needs and work towards maintaining strong working relationships with customers.
• Develop and maintain strong working relationships with other groups and stakeholders across the entire S&P Global business.

Associate Director – Critical Mineral Supply Chain

• Work closely with peers in both S&P Global Energy and S&P Global Market Intelligence to create comprehensive coverage of the pricing, supply and demand outlooks for critical minerals.
• Contribute to a team to create asset driven cost models for various critical minerals.
• Provide subject matter expert input to refine the client user interface.
• Provide input to the Associate Director on product & data roadmaps.
• Develop and maintain strong working relationships with customers and other stakeholders across the S&P Global business.

Analyst, Critical Mineral Supply Chain

Senior Technical Product Manager, Data Engineering

Analyst

• Update and use power market simulation models and interface to address client questions, typically related to price forecasting, scenario and sensitivity analyses, risk assessment, portfolio valuation, and strategic assessments.
• Collect data and maintain models to perform research tasks for fundamentals and economic analysis of renewables and other supply resources.
• Carry out topical research to help clients understand drivers, trends, competitive landscape, and opportunities.
• Collaborate with energy researchers on broader reports and studies, delivering insights through written reports, presentations, and client interactions.
• Participate in consulting project development and delivery.

Power Modeling Analyst

Consultant

• Effectively manage workstreams within a project, under the direction of the project manager.
• Develop advanced cost, financial and market models on critical minerals and metals costs, especially focused on midstream (processing, smelters, refineries).
• Contribute to business development efforts of our critical minerals consulting practice (proposals, scoping calls, conferences, etc.).
• Deliver against each project’s plan to ensure on-time delivery of a quality set of products.
• Conduct client interviews, workshops, and presentations to gather information and present recommendations.
• Develop insights and recommendations based on data analysis and industry expertise to enhance our reputation in critical minerals.
• Efficiently review analysis and modelling efforts done by other team members and provide feedback for improvement.
• Cultivate and maintain strong relationships with clients through effective communication and understanding of client needs.
• Be able to work autonomously in the execution of consulting engagements.

Principal Consultant – Critical Minerals

Business Analyst

• Deliver expert-level client support for S&P Global's Horizon Group products, specializing in Energy Transition, Sustainability, and Risk Data solutions through multi-channel engagement including phone, email, and direct client consultations – primarily to financial clients.
• Resolve complex technical and workflow challenges by conducting thorough root cause analysis and providing comprehensive solutions while maintaining deep expertise in energy transition methodologies, sustainability frameworks, and data risk assessment protocols.
• Act as primary voice-of-the-customer liaison, partnering with Product, Commercial, Marketing, and Sales Operations teams to identify enhancement opportunities and support strategic customer-facing initiatives.
• Lead knowledge transfer initiatives by training new team members and developing comprehensive workflow documentation while fostering collaborative relationships across Engineering, Product Management, and Development teams.
• Provide critical escalation support during system outages and high-impact incidents, ensuring seamless business continuity and maintaining S&P Global's reputation for exceptional client service excellence.
• Drive continuous improvement in support processes and client satisfaction metrics while staying current with evolving energy transition and sustainability market trends through ongoing professional development and industry engagement.
• Perform other duties as assigned.

Customer Solutions Analyst, US Shift

Director

• Drive business growth of our Scorecards & Analytical Services across the Greater China by identifying new opportunities and actively engaging in the sales process
• Deliver credit risk management services to clients including scorecard implementation, credit risk analysis, and risk advisory
• Engage directly with clients and provides credit analytical support and training to clients, working directly with risk managers and senior stakeholders to solve complex credit risk challenges
• Serve as a trusted advisor to top-tier financial institutions, offering technical expertise in credit risk analysis and industry best practices
• Lead product new developments and enhancements to address regional markets and regulatory needs
• Contribute to thought leadership and business development through market research, white paper, and industry presentations that position S&P Global Market Intelligence as the premier risk analytics partner

Associate Director – Scorecards & Analytical Services

QA Engineer

• Design, develop, and execute comprehensive test strategies across UI, API, and database layers to ensure end-to-end product quality.
• Build and maintain robust automated test frameworks using modern tools, directly contributing to faster release cycles and improved product reliability.
• Collaborate with cross-functional teams in Agile environments to implement shift-left testing practices and catch defects early in the development lifecycle.
• Lead data validation initiatives using SQL and database technologies, ensuring data integrity across complex financial systems.
• Drive continuous improvement of testing processes and methodologies, mentoring team members and contributing to quality engineering best practices.
• Participate in requirement analysis and design reviews, providing quality-focused insights that shape product development decisions.