Ryder System, Inc.

Engineer

• develop innovative and creative logistics solutions for new and existing customers
• responsible for the development and management of an appropriate project plan to start-up new accounts
• manage start-up operations, design, training and technology
• determine material handling requirements
• ensure technologies effectively support customers without adding costs greater than value
• manage 1-2 projects as main customer contact for Logistics design activities

Logistics Engineer

QA Automation Engineer

• Identify, evaluate, pilot, and deploy new warehouse automation technologies
• Collaborate with internal operations, solution design, continuous improvement, IT, product teams and stakeholders
• Support minor and major RFP projects by leading automation selection and validation
• Build ROI and justification to select the optimal solution design
• Review design options for clearance issues, power requirements, cost effectiveness and SLA targets
• Attend implementation status calls, verify optimal on-site support
• Support on-site Solution Acceptance Test (SAT) testing plan
• Profile data from dashboard and systems to support system optimization projects
• Validate spend with manager and track project budget

Warehouse Automation Engineer

Collections

• Responsible for managing all collection activities associated with a portfolio of accounts assigned regionally
• Maintain communications with all customers within that portfolio
• Maximize financial results through lowering Ryder's DRO (Days Revenue Outstanding)
• Lower the percentage of the portfolio over 30 days delinquent
• Minimize Ryder's bad debt expense
• Analyze and monitor the assigned portfolio and protect Ryder's financial interests
• Contact customers to solicit payment, negotiate cessation of services, and obtain information on customer deductions and billing issues
• Identify root causes and work to close loops with upstream partners
• Provide regular updates on receivables to Ryder's Finance organization, Operations leadership, Sales leadership, and Rental leadership
• Participate in projects, committees, or focus groups related to enhancements in Collections, Accounts Receivable, Customer Service, and Billing

Collections Associate

Supply Chain

• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
• Strategic operational planning and execution for the operation.
• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
• Maintain open and effective communications within the work group(s) and with other work groups within the organization.
• Review data, identify and implement necessary actions as required.
• May manage the profit and loss statements based on the complexity and scope of the organization.
• Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment.
• Instruct and enforce location safety management plans, training and processes.
• Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.

Senior Logistics Manager

Recruitment

• Sourcing, screening, interviewing, offer (negotiation & acceptance) completion of contractor hiring administrative processes
• Administrating defined external/internal recruitment processes to ensure accounts are fully recruited
• Developing/managing relationships with Dedicated Senior Operations Team, Hiring Managers, Human Resources, and recruitment team-mates
• Recruitment updates and keeping the management team informed of market conditions affecting contractor recruitment.
• Performance measured upon KPI measures, execution of recruitment strategies which include advertising methods, job fairs, remote recruitment techniques.

Recruiter I

Procurement

• Execute sourcing events and spend analysis
• Present recommendations to management
• Design RFPs/RFQs as needed
• Review supplier proposals
• Calculate and track monthly savings
• Collaborate with cross-functional teams to address supply issues
• Monitor market trends and benchmark contract portfolios

Sourcing & Supply Analyst

• Analyze and monitor end-to-end P2P and vendor management workflows
• Evaluate trends in system usage, inquiries, and recurring issues
• Serve as a subject-matter resource to internal stakeholders
• Administer and support designated Blanket Purchase Order (BPO) programs
• Review and analyze monthly supplier billings
• Participate in cross-functional discussions related to system enhancements
• Contribute to onboarding and training programs
• Update and maintain user guides, SOPs, and reference materials

Procurement Systems Specialist

Backend Engineer

• Develops, builds, and maintains scalable back-end solutions in a multi-product microservice architecture
• Implements, tests, and supports web services and APIs utilizing standard frameworks and source control tools
• Implement unit and functional tests as well as providing testing guidance for Quality Assurance
• Collaborates with frontend developers, product managers, and Devops to deliver backend services

Backend Developer I

Operations

• Support the shop management process and assist in cost savings, customer retention, and metric-based initiatives
• Work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management
• Manage running costs and maintenance overheads
• Partner with Sales staff on customer calls for new business and increased customer satisfaction
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers
• Ensure accurate PM scheduling and follow up on breakdowns and vehicle status updates

Fleet Maintenance Operations Management Trainee

Robotics

• Responsible for the analysis, design, delivery, and maintenance of process automation across the enterprise.
• Works with internal clients to capture "as-is" processes and map "to-be" processes.
• Brings business process knowledge to ensure processes are reengineered and made ready for automation.
• Supports the development, testing, and deployment of automated solutions.
• Assist with managing the Virtual Workforce of robots and automation, including acting as a team leader for the robots, and reporting as required on the performance, throughput, and accuracy of the robots which have been built.
• Ensure oversight and up-time of the Ryder robotic workforce, ensuring appropriate reporting on daily results is complete and accurate.
• Conducts and documents automation feasibility analysis.
• Produces keystroke level process maps and designs / builds automation in one or more tools.
• Present summaries of findings to leaders, technology partners, and clients, walking them through "to-be" designs of automated processes.
• Work closely with internal team to ensure requirements are accurately mapped and suitable for development.
• Track progress daily or weekly as appropriate, provide updates for sprint reviews and in-progress demonstrations to SME’s and leadership.
• Work with Automation Center of Excellence (COE) management to identify, document, and prioritize automation opportunities.
• Work with SMEs to understand end to end processes, identifying automation blockers and suitability of the process for automation.
• Stay up to date on automation tools, best practices, and process improvement across multiple industries and technical tools.
• Contribute to discussion on additions or changes to Ryder’s tool-kit, structure, and COE role.
• Performs other duties as assigned.

Process Automation Analyst

Manager

• Oversee the day-to-day operations within an assigned function
• Responsible for all aspects of Operations and Account Management
• Leadership of direct reports
• Attainment of daily operational goals within the assigned functional area
• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Driver Manager

Account Manager

• manage and identify customer's needs by developing strategic goals and objectives
• educate and develop the customer's interests in additional Ryder services (Full Service Lease, Programmed Maintenance, Lease Financing, Dedicated Contract Carriage and Integrated Logistics)
• help grow and maintain a book of established national accounts that generate roughly $10m to $15m in annualized revenue
• plan & implement strategic/consultative sales process to maximize account penetration
• evaluate the current and potential sales opportunities with existing customers
• implement customer review and margin improvement process to insure customer satisfaction and maximize Ryder's EVA
• develop relationships with senior management and all buying influences in the customers organization
• identify and appropriately utilize headquarters and third-party sales resources
• prepare strategic account plan using target account selling process
• develop complete knowledge and understanding of competitive alternatives in the market place
• coordinate administrative areas that support the selling activity in a manner which promote teamwork
• training and improvement of sales skills, industry knowledge and personal growth needs.

National Account Manager

• Collects data and performs statistical analysis.
• Maps and documents processes.
• Independently identifies process gaps; recommends and implements process improvement.
• Develop a thorough, effective, and timely continuous improvement plan to drive value for our customers (transformation plan development and execution).
• Drive process improvement activities to achieve tangible improvement in the key business metrics of safety, quality, delivery, cost, and employee development
• Manages and completes high impact CI projects across the operation that lead to improved business results.
• Assesses CI initiatives and provides input and recommendations on future activities.
• Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
• Identify and support Automation projects.
• Regularly interacts with account Management and/or customer(s).
• Demonstrate a high level of competency in wide range of engineering methods, Lean tools, and quality standards and coaches employees in the use and implementation of CI, Quality Assurance, & Lean principles.
• Applies engineering methodologies/tools such as product slotting, studying labor standards (time studies), layouts and optimization of flow, data profiling and analysis, and resource modeling to improve distribution and/or transportation operations.
• May supervise continuous improvement engineering and quality professionals.
• With guidance of manager participate in employment decisions (hire, coach) and manage performance.
• Effective facilitation and execution Value Stream Maps & Kaizen Events through all stages (A3 charter ideation / creation, pre-work identification and completion, delivery of results in Kaizen week, regular follow up and follow through on sustainment).
• Coach process owners on how to use lean methods to achieve operational excellence
• Provide regular reports of data and actions to measure progress against the site objectives.
• Makes Inventory and/or Supply Chain strategy recommendations
• Design, implement, monitor and maintain the QMS based on established company and/or industry standards.
• Implement and monitor a standardized corrective action system.
• Support regulatory compliance and certification requirements.
• Perform all functions related to Quality Assurance for a start-up or expansion
• Performs other duties as assigned

Lead Continuous Improvement Engineer

• Identify key supplies in an effort to utilize returnable containers for maximum safety, storage, protection and shipping
• Create cost reductions as a result of choosing packaging that is flexible and will accommodate multiple products; and create packaging guidelines in conjunction with industry standards, best practices and customer requirements
• Consult with purchasing and manufacturing departments and determine costs and feasibility of proposed packaging
• Create cost justification presentations to review with customer
• Develop sketches, specifications, samples and written analyses of proposed packaging in order to present design for approval
• Analyze engineering drawings and product specifications to determine part characteristics to ensure proper development of protective packaging taking safety and special handling into consideration
• Maintain returnable container master by supplier
• Train and educate customers (internal and external) on program
• Ensure packaging can be utilized throughout all processes of the operation
• Identify key suppliers to utilize returnable containers to maximize safety, storage, protection and shipping
• Right size required product and research alternative container methods; Maximize material handling efficiency
• Consult with purchasing and manufacturing departments to determine costs and feasibility of proposed packaging
• Assist with implementing reusable containers
• Provide guidance to purchasing on the supplier cost of the container versus corrugated, wood, etc

Packaging Engineer

Product Designer

• conceptualizing, designing, prototyping and delivering compelling and intuitive experiences for customer-facing web and mobile applications
• Working closely with product teams and digital analysts
• Translate ideas into customer experiences, flows, wireframes and mockups
• Help develop strategies around conducting usability tests
• Optimize existing user interface designs and test new ideas before implementing
• Create journey maps, user profiles, user cases/scenarios, and personas
• Communicate and ardently defend good user experience design to stakeholders