Royal Caribbean Group

Manager

• Oversee assigned land-based projects
• Negotiate and/or support the process of negotiating contracts, subcontracts, and purchase orders.
• Maintain and regularly produce reports utilizing a combination of Project Management Software and Microsoft Office programs.
• Establish, update, and communicate the Master Project Schedule and manage its implementation.
• Holds external vendors / contractors responsible for delays and cost overruns from the project schedule.
• Attend scheduled weekly progress meetings and track progress and risks.
• Manage budget and financial reporting.
• Manage the Quality Assurance/Quality Control (QA/QC) program.
• Create presentations showcasing construction milestones to share recommendations with senior management.

Manager, Site Construction – 24 Month Contract

Designer

• Responsible for supporting the management and development of end-to-end ship design elements (e.g., placement of steel, fabric design) across multi-year timelines to meet the design intent.
• Responsible for the organization and guidance of internal and external stakeholders through the ship design process while fostering positive working relationships and establishing collective trust.
• Responsible for guiding and maintaining the design intent, making sure it is evident, realistic, and communicated clearly at every stage of the design process.
• Shape and influence the design with strong understanding of guest & crew experiences, ship operations and cost boundaries.
• Owns the integration of complex maritime technology, fire codes, and safety regulations into a functional, aesthetically pleasing design.
• Owns the creation of presentations and reports for executive business decisions in architecture and interior design, leading the production of materials from advanced 3D digital drawings to detailed work in Revit or AutoCAD.
• Understands and incorporates the complexities of reference ships, comparison studies, design guidelines, and contract references to aid the development of high-quality ship design within budget.
• Understands the importance of balancing cost complexity, managing costs effectively, and staying cost-conscious in all work activities.
• Supports practicality, operational, and accessibility reviews under direction of senior team members.
• Learns and applies Royal Caribbean Group design standards, drawing conventions, and documentation requirements.
• Demonstrates a proactive mindset by seeking learning opportunities, asking thoughtful questions, and incorporating feedback into work.
• Demonstrates creative, outside-the-box thinking while consistently maintaining a strong focus on cost-effective solutions and budget constraints.
• Maintains organization of files, drawings, and reference materials to support efficient team collaboration.
• Acts as a representative of the Royal Caribbean Group and demonstrates our values in a competent, professional manner.
• Ability to travel internationally or domestically up to 15% of the time.

Senior Design Associate

Marketing

• Manage marketing programs for all Sales areas, including but not limited to Field Sales, Inside Sales, National Accounts, and the Travel Advisor community.
• Coordinates and act as a liaison with Sales, Marketing, Creative Services, Hotel Operations and Revenue Management to oversee the development of creative, flow of projects, approval of promotional materials and marketing asset placement.
• Responsible for ensuring consistency of message and imagery in all marketing programs and capturing efficiencies and synergies in program execution across all sales areas to drive demand to the Royal Caribbean brand.
• Work to ensure Royal Caribbean remains the top brand of choice for travel agents through engagement campaigns, marketing assets and in-person special events.
• Develops comprehensive, multidimensional marketing campaigns to drive maximum demand and sales.
• Ensures consistency and alignment of copy and imagery in all marketing programs across the sales organization as well as retail and online travel partner locations.
• Develops annual travel partner appreciation campaigns to assist in establishing annual brand objectives, strategies, and overall leadership positioning for our field Sales team.
• Proactively works cross-functionally in the development and execution of marketing and promotional programs.
• Develops Go-To-Market programs that complement major brand and product launches.
• Responsible for the creation of promotional campaigns to drive traffic and ultimately bookings during key booking periods.

Account Executive, Trade Marketing

• Oversee strategy, creative, and branding of all onboard marketing collateral (digital and physical).
• Develop and implement onboard marketing strategies to drive awareness, engagement, and revenue.
• Lead the development of all onboard materials needed for new ship launches and revitalizations.
• Oversee a team of copywriters and designers.
• Assist in evaluating all onboard products, services, brand communications, and guest satisfaction metrics.
• Collaborate with key stakeholders to identify and implement product development and partnership strategies.

Manager, Onboard Marketing and Experience Strategy

Marketing Operations

• Leads the execution and governance of all guest-facing onboard marketing across the fleet.
• Partners closely with hotel operations, and shipboard teams.
• Oversees the execution of all onboard marketing, including daily collateral and new activities.
• Responsible for developing and overseeing implementation and audit processes.
• Ensures marketing is consistent, up to date, and compliant with brand standards and guidelines.
• Drives awareness and results for new products to increase onboard revenue.

Manager, Onboard Marketing Operations

• Manage and coordinate architectural design work for newbuild, revitalization or refurbishment projects.
• Plans, manages, and guides design while cross-coordinating and sharing best practices effectively between external architectural, interior design and consultancy firms worldwide.
• Collaborates with brand representatives, external design firms, shipyards, and outfitters worldwide to meet the design intent while maintaining budget and meeting brand aspirations.
• Reviews drawings/proposals, recommend decisions, and provide innovative solutions and ideas.
• Responsible for management and development of end-to-end ship design elements (e.g., placement of steel, fabric design) across multi-year timelines to meet the design intent.
• Organizes and guides 30+ internal and external stakeholders through the ship design process while building relationships and establishing collective trust.
• Owns the integration of complex maritime technology, fire codes and safety regulations into a functional, aesthetically pleasing design.
• Guides the creation of presentations (inclusive of high-end 3D digital drawings and details from AutoCAD) and reports to aid critical business decisions from executives relative to architectural and interior design.
• Incorporates complexities of reference ships, comparison studies, design guidelines, and contract references to aid the development of high-quality ship design within budget.
• Influences design with a strong understanding of ship operations and guest/crew experiences.
• Guides the design intent and ensures it is apparent, credible, and communicated clearly and consistently throughout the design process.
• Owns cost consciousness in all aspects of work and understands importance of cost complexity balancing along with other cost control needs.
• Conducts practicality reviews to check that operational, risk or accessibility concerns are being considered in all aspects of design.
• Guides the shop drawing review process, yard/contractor coordination meetings, mockup reviews, factory visits and inspections during newbuilding process or drydock period.
• Documents lessons learned and best practices of tactical execution to support portfolio-wide continuous improvement efforts.
• Acts as a representative of the Royal Caribbean Group and demonstrates our values in a competent, professional manner.
• Ability to travel internationally or domestically up to 25%.

Director

• Ensure the on time, on budget, and on scope delivery of large-scale projects
• Manage a team of 5-15 people across multiple projects
• Manage costs and validate capital forecasts for projects up to $1B
• Communicate project interdependencies effectively
• Identify and document project risks and facilitate problem-solving sessions
• Establish and enforce project governance and standards

Director, Product Delivery, PMO

Architect

• Provide Technical architecture and guidance to management as it relates to various enterprise IT systems
• Provide platform architecture, roadmaps and designs for application runtimes that encompasses network, systems, middleware, database and cloud IaaS/PaaS/SaaS services (AWS, Azure, GCP, OCI)
• Create reference architecture artifacts
• Evaluate Application Portfolios and develop modernization portfolios and strategy
• Work closely with application, server and operations teams, effectively communicating and managing customer expectations
• Provide technical architecture for global initiatives and implementation collaboration with project and operations teams.
• Identify opportunities to innovate, extend and enhance service delivery in the SME areas
• Serves as escalation point for system administration hands on work in the SME areas
• Hands on R & D work for evaluating new technologies
• Serves as escalation point for support and troubleshooting, provides guidance and direction in resolution of escalated application or system problems.
• Create and maintain system documentation for solution design, domain technologies
• Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
• Strong technical leadership and communications skills including teamwork, facilitation, and coordination to ensure successful creation of roadmaps

Architect, Application Platforms

• Ensure the right amount of time is dedicated to support the strategic partners with an execution plan.
• Analyze account profitability and opportunity and ensure that the distribution strategy is driving optimal return on investment.
• Responsible for analyzing the weekly stats for your territory by account and providing robust market insights.
• Implementation, development, and management of the sales strategy for new business opportunities within your territory.
• To develop annual and quarterly sales plan for your accounts, ensuring the plans are relevant and will drive improvement on profit and APD, using the SPARK sales academy tools & techniques to formulate robust plans.
• Be the face of Celebrity Cruises, with face-to-face visits, meetings and floor-walking within own accounts.
• Develop a targeted contact strategy that enables you to the focus of delivering higher APD’s.
• Develop key relationships within your account portfolio with key decision makers and influencers.
• Build solid relationships with top sellers to ensure Celebrity Cruises remains forefront of mind, whilst seeking new opportunities with other sellers to build volume.
• To motivate and ensure your partners are engaged with our trade loyalty program Celebrity Rewards.
• Work with the Training Manager to ensure effective implementation of Celebrity Passport training program and attendance of seminars at sea and face to face / virtual training events amongst the accounts.
• To use the sales management tools available, in particular automation tools to ensure effective and efficient communication and account management.
• Drive sales and engagement within own accounts via use of technology including (but not limited to) social media, virtual meetings, salesforce and telephone calls.
• Implement both product and automation training to ensure awareness of all products.
• Responsible for effective management of co-op budget for the accounts and monitoring and reporting on the ROI.
• Effective implementation and communication of commercial terms ensuring all paperwork post negotiations are delivered in a timely fashion.
• Responsible for competitive intelligence gathering and provide recommendation to the organization.
• Work with the Marketing team and Trade Marketing Manager to ensure that Celebrity Cruises are well represented in all activity.
• Prepare and host client educational trips, i.e., Seminars at Sea, Ship Launches, and Ship Visits etc with targeted follow-up to ensure robust ROI.
• Act as Ambassador for Celebrity Cruises at key trade and consumer events.
• Implement successful consumer events, digitally or face to face, as required as part of a clear strategy and demonstrate a return of investment and costs.
• Prepare weekly and sales reports for the leadership team as required.
• Liaise and work with RSM team where appropriate to ensure coverage of Key Accounts within retail space, promoting consistent messaging and engagement.
• Set clear SMART objectives for all meetings to ensure effective use of time.
• Accurately record all meaningful trade partner conversations in Salesforce, including any agreed actions and follow-up.
• Takes accountability for self-development, completing all required training, as well as those identified to support own needs and opportunities for personal growth
• Perform other duties as required.

Manager, Strategic Accounts

Consultant

• Sell Silversea cruises and related shore side products and services, using predominantly outbound consumer contacts, in addition to email and inbound.
• Maintain contact with all clients to ensure high levels of client satisfaction and optimise long-term customer value.
• Employ technical selling skills and product knowledge in all areas to give effective presentation of Silversea products and services.
• Meet assigned monthly, quarterly, and annual targets.
• Manage a high volume sales-focused workload, meet productivity goals, and optimise the selling process through pro-active customer contact.
• Communicate and interact effectively with decision makers, at all levels internally and externally.

Personal Consultant – Outbound Cruise Consultant

Recruitment

• Build event playbooks, templates, checklists, and step-by-step guides for global use.
• Establish standard processes for event planning, execution, and follow-up.
• Maintain and manage the global event calendar aligned to seasonality, hiring cycles, and regional priorities.
• Identify and evaluate event vendors in new and existing markets (venues, logistics partners, virtual platforms, printing vendors).
• Deliver enablement on templates, checklists, communication scripts, and candidate experience basics to recruiters.

Manager, Recruitment Events – Experience

Analytics Engineer

• Support internal organizations in implementing and delivering their strategy and results
• Build, manage, and optimize reusable enterprise data pipelines
• Create, maintain and reuse existing ETL processes
• Identify and implement internal process improvements
• Work with stakeholders including Product, Data and Business teams for data-related issues
• Create datasets for operational reports and analytics
• Write, debug and implement complex queries
• Create and maintain technical design documentation
• Participate in requirements gathering
• Collaborate with the Enterprise Architecture team to ensure alignment on data standards

Data Solutions Engineer

Sales

• Manage the shared sales support mailbox, responding to partner queries or escalating where appropriate and handle incoming departmental phone calls.
• Provide first‑line support on product information, promotions, policies, and system navigation.
• Assist trade partners with everyday enquiries relating to portal access, registration issues, and account information.
• Deliver professional and timely responses to ensure strong partner experience.
• Support the agent onboarding process, including account creation, profile activation, and welcome communications.
• Support the issuing of required contracting and compliance documentation such as Self‑billing agreements, ATOL Agency Agreements, Commercial contracts.
• Ensure all completed documents are saved and filed accurately.
• Ensure CRM records are properly maintained with correct agency data, contacts, and communication notes.
• Support Strategic Account Managers, Business Development Managers, and Inside Sales Executives with administrative follow‑up actions.
• Assist with pulling basic reports, checking partner profiles, and updating internal documents as requested.
• Prepare meeting materials and provide on-site support for trade meetings and events held in office location.
• Support fulfilment of adhoc trade incentives and competitions.
• Manage the administration of our trade reward programme Silversea Agent Rewards including validating booking eligibility, updating claim reports, responding to general account queries and sharing analytics.
• Manage the administration of our trade loyalty program Silver Advocates including sourcing and dispatching of prizes.
• Assist with loading or updating incentive information on trade platforms when required.
• Ensure CRM records are properly maintained with correct agency data, contacts, and communication notes.
• Assist with simple data analysis tasks or extraction of reports for the sales team.
• Provide administrative support for trade events including ; Invitation creation, RSVP tracking, Database extraction.
• Assist with logistical coordination (materials preparation, registration lists, couriering collateral). In person attendance may be required to ensure smooth running.
• Support webinar and virtual training setup, including scheduling and attendee management.
• Assist in fulfilling partner collateral and brochure requests, coordinating with warehouses or suppliers as needed.
• Test new features or updates on trade tools (e.g., portal changes, system updates) under guidance from senior team members.
• Support monitoring of partner‑facing platforms to ensure accuracy of content and correct campaign visibility.
• Perform general administrative duties including filing, tracking, record maintenance, and template updates.
• Conduct simple trade or competitor research as required.
• Support internal teams with routine tasks linked to sales priorities.

Sales Assistant

Ecommerce

• Join Royal Caribbean's innovative eCommerce Team as the Sr. E-Commerce Content Strategist responsible for creating and coordinating e-commerce content and digital marketing strategies.
• Derive insights from business, consumer, and web analytics partners to develop rich web content and stories that drive traffic to the site.
• Drive long-term web strategy by balancing data, insights, platform technology, design, and customer needs.
• Partner with cross-functional teams to sustain product performance across the site after a product launch.
• Ensure the product is properly merchandised across relevant content marketing pages.
• Develop new content types and ideas to support the guest through their cruise purchasing journey.

Senior eCommerce Content Strategist

Business Development Rep

• Responsible for implementing strategic business development initiatives and business partnerships to support revenue growth in the region
• Work closely with local area sales teams, commercial planning and other departments
• Implement partnership/alliances opportunities
• Support activations, visibility and reach of Silversea products within the trade channel
• Drive development and implementation of differentiated service and value proposition opportunities
• Support area sales teams in activating new agencies and accelerating growth of existing partners
• Be a subject matter expert in the area of expedition sales
• Support area sales teams in driving strategic/high value group business
• Project manage and drive strategic initiatives

Manager, Site Construction – 24 Month Contract

Senior Design Associate

Account Executive, Trade Marketing

Manager, Onboard Marketing and Experience Strategy

Manager, Onboard Marketing Operations

Senior Design Associate

Director, Product Delivery, PMO

Architect, Application Platforms

Manager, Strategic Accounts

Personal Consultant – Outbound Cruise Consultant

Manager, Recruitment Events – Experience

Data Solutions Engineer

Sales Assistant

Senior eCommerce Content Strategist

Manager, Strategic Business Development – Asia