Royal Caribbean Group

Human Resources

• Works closely with mid-manager and front-line supervisors to develop and implement organizational strategies that optimize the performance and overall effectiveness of human resources
• Provides guidance to mid managers and front-line supervisors pertaining to organizational development, specifically career paths, succession planning, and organizational learning
• Analyzes employee relations issues, recommends effective solutions, and works with the business to implement those solutions
• Partners with HR knowledge experts in compensation, total rewards, recruitment, and organizational learning to develop and implement best practices

HR Business Partner I

Director

• Join Royal Caribbean Group and be part of shaping the future of entertainment at sea
• Responsible for executing maritime development roadmap through leadership of Maritime Development Programs that support newbuild concepts and long-term fleet performance.
• Lead a team that translates strategic intent, design ambition, and operational needs into practical maritime solutions.
• Drive ship-level design solutions that improve space utilization, interfaces, and operating models.
• Ensure maritime solutions are standardized, reusable, and ready for application across future concepts.
• Maintain and execute a prioritized pipeline of Maritime Development Programs aligned with newbuild timelines and strategic needs.
• Develop and mature design solutions that address safety, space efficiency, crew workflows, and operational interfaces.
• Curate and maintain a shared set of developed maritime solutions, reference designs, and operating concepts to support future concept work.

Director, NB Maritime Concept – Innovation

Manager

• Leading compensation strategy, analytics, and program management across Royal Caribbean Group’s shipboard organization
• Providing financial and analytical leadership for compensation planning, market benchmarking, salary structure design, harmonization initiatives, and special compensation projects
• Driving alignment and harmonization of compensation structures across brands and business units, including new operations and acquisitions
• Translating business needs into effective compensation strategies
• Developing and maintaining compensation processes, tools, and documentation to support transparency, consistency, compliance, and audit readiness
• Communicating compensation strategies, processes, and outcomes effectively to stakeholders at all levels

Manager, Shipboard Compensation

• Lead and manage a global team
• Oversee data entry, data management, and data quality processes
• Conduct regular data audits to ensure the accuracy of HR data
• Lead and manage HRIS upgrade projects from planning to execution

HRIS Manager

Analyst

• Develop, implement and support various revenue management systems, Business Intelligence reporting and user tools
• Able to suggest efficiency improvements and technical improvements to our PL/SQL jobs and systems
• Successfully apply quantitative methods and techniques, including forecasting, linear regressions, mixed integer programming, optimization, and statistical analyses
• Determine user requirements and business needs to develop new reporting, while incorporating understanding of the business and our current systems
• Think creatively and holistically to not only meet business objectives, but also to gain additional benefits in job and system enhancements
• Work closely with the Revenue Management, Finance and Rev Planning teams to understand their business challenges and objectives and identify opportunities to develop potential business improvements, revenue opportunity and efficiency gains
• Initiate projects to leverage these opportunities, overseeing the development, implementation, and support of such projects, from requirements gathering, to development strategy, testing and implementation
• Respond to ad-hoc data and analysis needs while supporting various projects
• Conduct analyses of business data, evaluate trends and pattern changes, and learn to disperse results in a format appropriate for the audience
• Create new queries or code to develop the data or report and work with teams to make sure the report provides relevant, actionable Revenue Management-related information in the most effective format and medium
• Continuously search for potential business improvements, revenue opportunity and efficiency gains
• Own production tools or processes and serve as department and company Subject Matter Expert for those tools
• Serve as IT liaison, working with Oracle and DB2 administrators to provide support for our jobs, IT projects and continuing business objectives.

Senior Analyst, Predictive Analytics

Software Engineer

• Leads a software engineering team within the Shipboard Engineering division
• Focuses on people leadership, technical execution, and delivery excellence
• Builds and develops a high-performing team, fostering a culture of technical excellence and continuous improvement
• Partners closely with Product Management and cross-functional stakeholders to align engineering execution with business objectives
• Ensures the successful development and ongoing support of high-quality shipboard software products
• Establishes and reinforces best practices for the software development lifecycle
• Plans and allocates engineering resources effectively
• Drives continuous improvement in engineering processes, tools, and delivery methodologies
• Manages assigned IT, labor, and non-labor budget components at the team level
• Supports forecasting, capacity planning, and vendor coordination in partnership with senior engineering leadership

Engineering Manager

• own performance analytics and business execution support for PCP pricing, promotions, and targeted offers automation
• ensuring automated capabilities translate into realized revenue uplift, reduced operational risk, and repeatable governance.
• measurement (A/B testing, uplift tracking)
• QA oversight
• operational readiness
• translating commercial intent into scalable configurations—supporting a commercial footprint spanning 500+ products per sailing, 2,500+ sailings, and 20M+ potential price points annually
• support end-to-end business execution for PCP pricing and promotions automation, including setup support, validation, and post-launch monitoring.
• build and maintain performance dashboards and reporting that quantify revenue impact (e.g., APD lift), adoption, and operational health of automation tools.
• conduct and operationalize A/B testing, sailing matching, test readouts, and uplift measurement to identify winning strategies and scale them.
• own day-to-day QA routines for automated price/promo changes and ensure accuracy across systems during frequent promotional cycles.
• partner with Tech/Data/AI to ensure data quality, automation logic integrity, and smooth writeback into Hybris/promotional systems (including issue triage and root-cause analysis).
• analyze booking and demand trends to recommend pricing guardrails, discount depth ranges, and offer design improvements (segmented vs targeted offers), balancing conversion and profitability.
• identify product/category opportunities (e.g., Beverage, Shorex, Internet, Dining, Spa) where automation can drive incremental revenue or operational simplification.
• work closely with Legal, Brand, Marketing/E-commerce, Digital, AI/Data, and Operations to ensure offers are compliant, aligned, and executed cleanly at scale.
• support development of documentation and playbooks (standard work) for automation use cases, QA checks, escalation paths, and go/no-go readiness.

Senior Analyst, Pricing and Promo Automation

• Responsible for the design, development, testing, deployment, maintenance, documentation, and improvement of software
• Meet with stakeholders to gather requirements and transform into a deliverable solution
• Review, augment, and improve the code for multiple full stack web and client/server applications written using C# and the .NET framework as well as JavaScript environments and frameworks, e.g., React
• Take responsibility for architecture, test automation, and quality
• Work independently with Business Partners, Product Managers and Business Analysts to shape ideas and requirements into applications following industry standard guidelines for code/database maintenance and performance
• Communicate effectively with cross-functional stakeholders and application integration partners
• Utilize and build RESTful backend services
• Prototype AI-powered tools (e.g., chatbots, copilots, or workflow agents) that assist with project management, reporting, or developer productivity

Developer Intern

Procurement

• The Dry Dock Procurement Manager plays a key role in supporting dry dock planning and execution by managing procurement activities across shipyards and suppliers for vessels across the Royal Caribbean brand portfolio.
• Reporting to the Director of Dry Dock Procurement, this position partners closely with Ship Managers and internal stakeholders to ensure specifications are translated into structured sourcing packages, enabling efficient RFP processing and negotiation.
• The role involves analytical work to evaluate quotes, benchmark pricing, and support decision-making aligned with project goals and cost optimization targets.
• The manager also supports resolution of procurement-related issues that may impact dry dock timelines or budget.
• Establish and maintain collaborative relationships with key suppliers and shipyards.
• Conduct performance evaluations and support supplier development initiatives.
• Assist with onboarding and administration of procurement agreements and amendments.
• Support initiatives to reduce risk and improve lead times across the supply base.
• Coordinate with Global Marine Operations and Logistics to align procurement execution with operational planning.
• Collaborate with Ship Managers to structure technical specifications into standardized sourcing packages.
• Facilitate the RFP process by ensuring specifications are clear, comparable, and aligned with shipyard requirements.
• Execute sourcing initiatives and procurement processes for assigned dry dock projects.
• Support identification of sourcing opportunities to enhance efficiency and reduce costs.
• Track cost savings and manage spend reporting for assigned projects.
• Assist in the development of standardized RFP templates and harmonized specifications.
• Conduct cost comparisons and price analysis to support contract negotiations led by the Director.
• Manage Statements of Work (SOW), supplier agreements, time sheets, and final yard bill reconciliation.
• Monitor and escalate procurement-related issues, including purchase order discrepancies or urgent sourcing needs.
• Support resolution of warranty claims and delivery issues.
• Assess supply chain risks and support mitigation strategies.
• Monitor shipyard and supplier performance against defined targets.
• Provide updates on sourcing initiatives and contribute to reporting on business and supplier performance.
• Support continuous improvement of procurement processes, tools, and systems.
• Partner with internal stakeholders to ensure alignment on procurement execution priorities.
• Support organizational cost-reduction goals while maintaining quality and delivery standards.
• Execute purchase requests and contribute to cross-functional initiatives as directed.

Manager, Dry Dock Procurement

Data Analyst

• Lead analysis of operational, guest experience, and revenue trends; provide actionable insights and executive-ready recommendations.
• Develop and maintain forecasting models, KPI frameworks, dashboards, and advanced analytical solutions to support data-driven decision making.
• Conduct deep-dive and ad hoc analyses to identify root causes, quantify business impact, and uncover improvement opportunities.
• Supervise and mentor analysts, overseeing project prioritization, workload distribution, and quality of deliverables.
• Design and maintain SQL queries, datasets, ETL processes, and Power BI dashboards aligned to business needs.
• Ensure data accuracy, governance, and integrity across reporting systems.
• Monitor forecasting accuracy, staffing performance, and revenue correlations in partnership with operational teams.
• Analyze financial performance indicators and support operational processes impacting revenue and guest experience.
• Lead end-to-end analytics projects from requirements gathering through deployment and adoption.
• Collaborate cross-functionally with Analytics, IT, Operations, and business stakeholders.
• Drive automation, reporting enhancements, and continuous improvement initiatives to modernize analytics capabilities.
• Define and evolve performance metrics aligned to strategic business objectives.

Lead Data Analyst

Operations

• Responsible for the support of Celebrity Cruises Live Music and DJ department through the analysis of onboard programming and the operational effectiveness of all programming and associated assets
• Support the scheduling and processing of crew members across the Music department
• Assist in coordinating and communicating with various shipboard and shoreside personnel as well as outside vendors
• Manage onboarding for all musicians and DJs for fleet
• Collaborate with Marketing and Entertainment teams to ensure Celebrity Cruises and Entertainment websites accurately reflect onboard Entertainment Experiences
• Conduct regular audits and evaluations of Live Music cruise grids, Celebrity Today schedules and Celebrity App offerings to ensure adherence to established SOPs
• Create comprehensive reports and presentations to show findings for Live Music through analysis of End of Voyage reports
• Keep up to date with industry trends, emerging technologies and entertainment innovations

Senior Specialist, Music Operations

Producer

• Develop premier intranet experiences integrating relevant information and engaging design
• Collaborate with IT and vendors for creative, content, and technology strategies
• Work with content owners to collect business requirements for intranet product development
• Design and deliver intranet webpages and email communications for global contact center employees
• Monitor and track content during product life cycle and ensure QA of content
• Assist with maintenance of intranet web presence for Global Contact Centers
• Manage new product and product update lifecycle, increasing user acceptance and adoption rates
• Coordinate product launch initiatives and training

Associate Producer, Knowledge Management

Accounting Manager

• Accounting Analyst is responsible of all accounting activities, GL entries and reconciliations needed to have updated financial statements.
• Responsible of supporting and maintaining accounting principles, practices, controls and procedures to ensure accurate and timely financial statements.
• Ensuring that all accounting tasks (including AP & AR) are properly allocated and completed in a timely and accurate manner.
• Addresses tight deadlines and supports accounting activities including general ledger preparation, financial reporting, and payroll reconciliations.
• Prepares month end close, accounting records, requests needed reclassification of entries to maintain the accuracy of the information for Balance Sheet and P&L GL entries.
• Responsible for accounts receivable supervision that includes issuing TP invoices for all Mexican legal entities.
• Prepares reports and needed information to reconcile the intercompany accounts every month for all Mexican legal entities.
• Supports monthly balance sheet accounts reconciliation process.
• Responsible for reviewing that fixed assets and project accounting has been coded to the correct GL accounts.
• Supports to prepare Audited Financial Statements if needed, specially for the private destinations dedicated legal entities.
• Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
• Identify and recommend control process improvements, aligned with Global Controls and Process, propose and develop Best Practices.

Accounting Assistant

Revenue Operations

• Lead ancillary revenue programs and external partnerships; drive toward annual target.
• Identify, evaluate, and prioritize new revenue opportunities; build business cases with long-term financial impact; partner with Product Development.
• Develop and maintain tools and automated reporting for Revenue Management Ancillary and Incremental Revenue, incl. Power BI dashboards and data models.
• Analyze performance, forecast growth from trends, set market/channel targets; provide recurring Senior Leadership updates.
• Lead change management; define plans; secure cross-functional alignment and drive execution.
• Manage RM team relationships to establish and improve best practices for new initiatives.
• Leverage data to deliver insights; translate into clear narratives and executive-ready presentations.
• Manage timelines and meetings; ensure on-time delivery; monitor milestones, risks, dependencies.
• Collaborate with Sales, Marketing, RM Product, IT, and others to optimize sourcing and channel strategies; ensure goal alignment.
• Provide recurring performance updates to Senior Leadership; adjust plans as needed.
• Drive growth with an entrepreneurial mindset; operate with limited supervision; identify automation opportunities.
• Assemble large data sets; ensure quality and accessibility for decision-making.
• Identify and implement internal process improvements; optimize reporting structures and workflows.
• Maintain/improve reporting framework; deliver timely analytics; standardize metrics and KPIs.
• Create executive decks and summaries of key results.
• Focus on data visualization; automate workloads to speed and improve analytics.

Lead, Revenue Strategy

Security Engineer

• Must have a highly analytical personality
• Remain current with industry trends to advise and advocate solution approaches for systems and applications to meet growing and evolving Cybersecurity trends
• Pilot and evaluate new technologies for Cybersecurity solutions
• Provide effective communication that is both written and spoken with great follow-up skills
• Drive outcomes and become the multidisciplinary expert that enables engagement
• Operationalizing projects and automations
• Serve as a highly technical security expert to bring security transformation to both new and legacy infrastructure
• Deploy new technologies quickly and successfully transition new platforms to the Security Operations Team for ongoing support
• Embed with project teams to understand complex architectures, apply correct security controls, and ensure they are governable in the future
• Develop patterns and validate those patterns through engagement in lab or lower environments
• Ensure solution design and implementation is in compliance with corporate standards and policies
• Verify accurate documentation and communication of products/applications implementation decisions
• Define data relationships with complex data sources
• Configure and design large data sets in Databricks
• Design, build, and execute complex queries in Databricks along with corresponding dashboard builds
• Perform platform engineering work on a Databricks environment
• Develop agentic AI capabilities with Cyber Security training
• Develop and maintain dashboards that provide actionable insights into key performance indicators (KPIs) and key risk indicators (KRIs) for all leaders
• Assist in alarm management capabilities
• Partner with various security teams to build new alerting capabilities
• Train other department members in data tool use