Lead, Site Reliability Engineer

Royal Caribbean Group

. Provides technical and strategic leadership for Royal Caribbean Group’s DevOps and platform engineering ecosystem .

Posted 5/7/2026full-timeMiramar • Florida • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudEC2FluxKubernetesReactServiceNowTerraformTypeScript

About the role

Key responsibilities & impact

Provides technical and strategic leadership for Royal Caribbean Group’s DevOps and platform engineering ecosystem
Defines standards, guides platform architecture, and drives enterprise-wide initiatives across CI/CD, Kubernetes, GitOps, observability, security, and AI-enabled automation to support reliable, scalable software delivery
Leads platform design and evolution, drive intelligent automation, and ensure robust integration of DevOps tooling with business processes, fostering operational excellence and innovation
Owns SRE and DevOps strategy across AWS and Azure, architecting cloud patterns for high availability, disaster recovery, and cost optimization
Leads Kubernetes/Helm platform design and evolution (EKS, AKS) supporting production workloads
Drives AI-assisted SRE capabilities by identifying opportunities for intelligent automation, remediation, and operational insights across CI/CD and platform operations
Owns the GitHub Actions platform, designing reusable workflows and enforcing fully automated end-to-end pipelines
Mandates Snyk and SonarQube in all pipelines, enforcing security gates, quality thresholds, and exemption workflows
Integrates Terraform IaC execution directly within CI/CD, ensuring infrastructure changes flow through automated controls
Owns Backstage lifecycle, including catalog, scaffolder templates, plugin integrations, and adoption governance
Builds Software Templates that pre-wire CI/CD, Terraform modules, and security tooling for new services from day one
Owns pipeline-to-ServiceNow integration, automating change/release records and gating deployments against approved change windows
Leads, mentors, and grows a team of SRE and DevOps engineers, owning technical escalation and platform SLAs/SLOs
Drives engineering culture through blameless post-mortems, runbooks, documentation, and operational excellence

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, or related field required; Master’s degree preferred
7+ years in SRE/DevOps/Platform Engineering, with at least 2+ years in a technical lead or staff-level role
Deep expertise in AWS (EKS, EC2, IAM, Lambda, CloudWatch) and Azure (AKS, Entra ID, Azure Monitor)
Expert in Terraform (modules, remote state, pipeline-automated execution, GitOps workflows)
Advanced proficiency with GitHub Actions (multi-job workflows, reusable actions, OIDC, secrets management)
Production Kubernetes experience (cluster lifecycle, Helm authoring, RBAC, network policies)
Hands-on experience with Backstage (catalog config, scaffolder templates, plugin integration, governance)
Demonstrated Snyk and SonarQube pipeline integration with enforced security and quality gates
Experience integrating DevOps tooling with ServiceNow change, release, or Digital Release
Proven track record reducing deployment lead time, MTTR, or improving platform reliability
Hospitality, travel, or high-volume consumer tech experience
AWS Solutions Architect Professional; CKA/CKAD certifications a strong plus
Experience with GitOps tooling (ArgoCD, Flux) and progressive delivery (canary, blue/green)
Backstage plugin development (TypeScript/React)
PCI-DSS, SOC 2, or travel industry compliance background
Strong interpersonal skills to communicate with all levels of management
Ability to work independently and as part of a cross-functional team

Benefits

Comp & perks

Competitive compensation and benefits package
Excellent career development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DevOpsSREPlatform EngineeringAWSAzureTerraformKubernetesGitHub ActionsBackstageGitOps

Soft Skills

leadershipmentoringcommunicationindependencecross-functional teamworkoperational excellenceinnovationstrategic thinkingproblem-solvingdocumentation

Certifications

AWS Solutions Architect ProfessionalCKACKAD