RIB Software

Accountant

• Optimizing processes and taking an active role in projects for automation, standardization, digitization and efficiency improvements in accounting
• Contributing to the preparation of monthly, quarterly and annual financial statements in accordance with HGB and IFRS
• Analyzing financial data and preparing reports for management
• Ensuring compliance with tax and legal regulations
• Supporting budget planning and forecasting
• Acting as a point of contact for auditors, tax advisors and internal departments
• Ensuring implementation of the internal control system

Senior Accountant

Support Engineer

• The Technical Support Specialist is responsible for receiving, recording, and processing all incoming communications to the Support Department.
• This representative provides customer support, troubleshooting, and education while assisting clients on their journey to achieve optimal health and wellness.
• Will be responsible for providing excellent customer service via diagnosis and resolution of technical, operational and implementation issues related to RIB products, supporting technologies/infrastructure.
• Escalate issues that are unable to be resolved, within established guidelines, to the appropriate group for proper corrective action.
• Provide technical support via telephone, email, and chat to external and internal customers.
• Must be capable of documenting technical documentation.

Technical Support Specialist

Customer Support

• You support our customers quickly and reliably by phone, email, or via the ticketing system
• You analyze and resolve technical issues related to the RIB 4.0 software
• You escalate more complex issues to our second-level support or development team
• You monitor customer accounts and intervene before issues become critical
• You regularly participate in training to stay up to date
• You work closely with the support team and share your knowledge and experience

Customer Support Specialist – RIB 4.0 Construction Software

Consultant

• Execute transformation projects through the implementation of our technical ERP solution RIB 4.0 in SMEs and large corporations
• Perform structured analyses, capture and implement requirements and optimization potentials for construction-related processes and map them in RIB 4.0
• Ensure knowledge transfer by delivering trainings and workshops to our clients (approx. 90% online, 10% on-site)

Consultant – RIB 4.0, Construction Logistics, Resource Planning, Construction Payroll

• Support our clients in the construction industry with the integration of the digital solutions RIB iTWO / RIB 4.0 into their processes
• Carry out transformation projects (optimization and new implementation) in medium-sized companies and corporations
• Analyze, capture and optimize construction-related processes and map them in RIB iTWO / RIB 4.0
• Plan and conduct consulting and training — online and on-site at our clients' locations

Senior Accountant

Technical Support Specialist

Customer Support Specialist – RIB 4.0 Construction Software

Consultant – RIB 4.0, Construction Logistics, Resource Planning, Construction Payroll

Senior Consultant – Construction Processes, Construction Software (RIB iTWO, RIB 4.0)