Rentokil Initial

Performance Marketing

• - In conjunction with the Paid Media Manager, deliver the operational implementation of RI’s Paid media Strategy
• - Provide our markets with support and advice on optimisation strategies for Paid Search management and best practices
• - Assist with the strategy and planning for improving and maximising the Global ROI of Paid media
• - Execute paid search conversion rate tests, collect paid search performance data and extract spend, conversion and keyword insights into actionable plans that drive optimisation activities in global markets
• - Create & maintain best practice documents & guides to share with markets
• - Pro-actively test, evaluate & maximise the efficiency of Google product betas, incorporating those that are successful into best practices
• - Maintain strong market relationships, keeping them up to date on the progress and success of campaigns
• - Monitor, analyse and provide detailed reports & recommendations on paid media performance for markets, including but not limited to, audits and ROI analysis.
• - Investigate account & agency issues and source best-practice resolutions
• - Support the Quality Score improvements across accounts
• - Support the sharing of paid search learnings with the SEO team and all other digital channels
• - Leverage organic search insights and plug them into paid search channels
• - Where required set-up and manage accounts or campaigns to drive acquisition
• - Lead the creation, development & management of paid landing pages, collaborating with UX/CRO to test new features and implement proven features onto the main website
• - Assist with the expansion into other paid marketing channels, such as Paid Social, Local Service Ads, Display & Video advertising.
• - Collaborate with colleagues in our markets, across M&I categories, agencies and third-party suppliers to effectively deliver strategic paid search strategies to maximise the ROI of paid search across the RI group
• - Evaluate and manage agencies and third party suppliers, using ongoing KPI measurements

Paid Search Specialist

Recruitment

• Establishing whether applicants are suitable for the roles they have applied for
• Rejecting unsuitable applicants at the application and phone screening stage
• Conducting telephone interviews
• Reviewing internal roles and making recruiters aware of applications
• Maintaining candidate relationships through the recruitment process
• Keeping spreadsheets and internal systems up to date
• Assisting other telephone screeners with additional workload if required
• Taking part in meetings with recruiters to update on the progress of roles
• Contacting applicants to encourage them to leave reviews of our service

Recruitment Telephone Interviewer

SEO Marketing

• The role of the Organic Search Specialist is to leverage the Organic Search landscape and to lead activities relating to optimisation, Keyword and Competitor Analysis and Technical SEO.
• Audit, monitor and implement SEO best practice to maximise the discoverability and performance of our websites across organic and paid channels that target local users with the goal of driving lead flow.
• Report into the SEO Manager and sits within the Digital Performance Team working with colleagues in roles covering Data & Insight, Paid Search and Content but will also collaborate with the Customer Experience, Digital Projects and Deployment, Digital Account Management and our key markets globally.
• Responsible for leading, planning and executing actions across the Rentokil Initial and subsidiary brand web estate that directly improve the performance of our targeted search visibility and lead flow.
• Responsible for supporting the Search Marketing team across SEO, Data & Insight, and Content to action and deliver priority Organic Search projects across Rentokil Initial and its subsidiary brands globally.
• Collaborate with Customer Experience, Digital Projects and Deployment, Digital Account Management and third party vendors to deliver the operational implementation of RI’s Digital Search Strategy.
• Manage and support the organic search landscape across Rentokil Initial and its subsidiaries which will include liaising with Digital Account Management team and the local markets around optimisation of transactional pages, keyword & competitor analysis, schema recommendations, and any other organic search optimisation activities.

Search Engine Optimisation Specialist – 12 months

Business Intelligence Analyst

• Produce monthly HR reporting analysis including but not limited to starter and leaver movement, FTE actual vs budget, M/F headcount analysis, promotions and transfers within the business. Ensuring all data required by the business is prepared within the deadlines set
• Support the business/senior management team where required on HR analysis required for decision making
• Monthly and quarterly analysis on employee retention
• Quarterly employer of choice data collection
• Monthly analysis on all payroll elements where required with specific focus on variable pay paid to employees (overtime, commissions, bonus etc.)
• Monthly reporting on recruitment data with a focus on analysis and explanation of the key trends
• Produce monthly headcount files for financial reporting purposes in the monthly management accounts
• Annual audit projects to ensure a robust and adequate control environment for payroll and HR
• Commission scheme modelling and analysis
• Assist with identifying risks within the business and propose solutions to any control issues that arise
• Assistance with internal and external auditors to support their activities. Work proactively to close out any control issues they may raise
• Assistance with large compliance projects
• Support the Financial Controller and HR Reporting Manager and the wider team where required
• BBBEE data modelling and quarterly reporting on actuals
• Deliver all ad-hoc assignments as they arise.

HR Reporting Analyst

• Leverage the Organic Search landscape and to lead activities relating to optimisation, Keyword and Competitor Analysis and Technical SEO
• Audit, monitor and implement SEO best practice to maximise the discoverability and performance of our websites across organic and paid channels
• Collaborate with Customer Experience, Digital Projects, Deployment, Digital Account Management and our key markets globally
• Responsible for leading, planning and executing actions across the Rentokil Initial and subsidiary brand web estate
• Support the Search Marketing team across SEO, Data & Insight, and Content to action and deliver priority Organic Search projects
• Assist and support the Digital Projects & Deployment team with the rollout of digital projects; for example, new website crawls & launches in Magnolia, international & local competitor analysis, B2B campaign optimisation or organic & paid social media initiatives
• Develop SEO management processes and procedures, best practice and self-help guides
• Be a reliable, technically sound, and knowledgeable SEO contact for our international markets
• Manage and support the organic search landscape across Rentokil Initial and its subsidiaries
• Liaise with the Digital Account Management team and local markets around optimisation of transactional pages, keyword & competitor analysis
• Work with the Customer Experience team to ideate organic search improvements that could drive conversions
• Plan, support or execute Organic SEO actions and insights delivered by routine website audits
• Collaborate effectively with external SEO agencies to assist in developing, facilitating and assisting with Organic SEO strategy and planning
• Stay up to date with developments within the SEO industry such as algorithm enhancements and new technologies

Organic Search Specialist

Risk

• The Risk and Controls Testing Analyst will be assisting with planning, and reporting on our compliance requirements across IT and ongoing work to ensure the organization can provide timely certification of compliance.
• The core focus will be the testing of IT General Controls (ITGC), Key Reports for SOx Compliance and other audit requirements.
• The role will require a clear testing timeline to be met, ensuring that any documentation is complete and accurate in order to satisfy external auditing from external parties.
• Perform the execution of the IT SOx annual plan, ensuring efficient and timely execution of all stages of the IT SOx program - Planning, Execution, Delivery & Reporting.
• Create and maintain all documentation relevant to IT SOx program such as walkthroughs, testing and controls evaluation.
• Participate and drive detailed control walkthroughs from an internal audit testing front.
• Review internal controls documentation and understand the key ITGC controls. Establish, plan, coordinate and deliver controls testing.
• Prepare and maintain detailed, high-quality working papers that document the testing strategy, samples selected, test results, and conclusions.
• Coordinate and implement testing of key IT controls (ITGCs and few application controls, Report Testing -as required), track completion, monitor status and continuous follow up with the process/system owners.
• Develop and maintain close working relationships with the IT management teams as well as external auditor, ensuring a deep understanding of key risks and processes of the organization.
• Understanding of SSAE 18 (SOC1 Reports).
• Ensure any internal control deficiencies are identified, reported, track remediation progress and re-tested.
• Ensure any control improvements are identified and shared.
• Support quarterly controls self-assessment process.
• Support the maintenance and upkeep of internal logs/trackers to ensure tracking and reporting.
• Identify, assess, and manage risks and issues.
• Work closely with external auditors to align on testing timelines and requirements.
• Facilitate and accelerate the testing process wherever possible.
• Address auditor queries and provide and ensure that the evidence documentation is provided in a timely manner.
• Communicate effectively with Control Owners, Operators, IT Directors and other senior stakeholders.

IT Risk and Controls Testing Analyst

Customer Support

• Provide professional customer service through your learnt understanding of business services, products and procedures
• Manage the client’s expectation for the next steps
• Resolve as many issues as possible for the first time
• Handle Customer Service Complaint Handling Web & Chat Outbound Customer Feedback

Customer Service Agent

Account Manager

• The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a “conduit” to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. This role will be reporting to the UK business.

Key Account Customer Relationship Manager

Marketing

• Supporting Marketing Managers with crucial sales tracking for specific products and services.
• Understanding and utilising our systems and processes, including our leads and enquiries models.
• Driving new initiatives within the marketing function with a scope to create, contribute, and inspire.

Marketing Graduate Scheme

• Are you ready to take your customer service career to the next level? Join us at Rentokil Boecker a leader in providing innovative pest control solutions and services.
• As a Customer Service Specialist, you will be the first point of contact for our customers, providing a friendly and professional service.
• Handle inbound customer calls and provide support in a timely and professional manner.
• Assist customers with their concerns and inquiries, ensuring satisfaction.
• Communicate effectively with field technicians and other departments to ensure seamless service.
• Maintain records and documentation of customer interactions.
• Promote our services and educate customers on pest management solutions.
• Address customer complaints and provide appropriate solutions.
• Contribute to a positive team environment by supporting colleagues and sharing knowledge.

Customer Service Specialist

• Lead workshops with marketing teams to uncover real business needs — from lead scoring and attribution to personalisation.
• Translate high-level goals into clear user stories, functional requirements, and process maps that developers can actually build from.
• Own and manage the product backlog, keeping priorities aligned with business value and technical reality.
• Analyse how data flows between platforms like HubSpot, Salesforce, Adobe Campaign, and Google Cloud Platform.
• Define data mappings and requirements for API integrations.
• Spot opportunities to simplify — retiring redundant tools and reducing tech clutter.
• Define data standards that improve lead routing, segmentation, and reporting.
• Keep a close eye on system health, performance, and compliance (yes, GDPR matters).
• Define acceptance criteria and lead User Acceptance Testing (UAT).
• Partner with QA and technical teams to squash bugs and deliver solutions that meet the original business intent.

Marketing Tech Analyst

Accountant

• Assist with the preparation of monthly management accounts along with budgets & forecasts to guide business planning.
• Interpreting & reporting financial information to aid management in business decision-making and control.
• Assist with the implementation of core internal controls.
• Preparation of monthly analytical review on P&L and Balance Sheet including variance explanation.
• Preparation of journals to complete month end (Prepayments/accruals).
• Involved in the preparation of the P&L Dashboard and Balance Sheet report for the group Balance sheet reconciliations at month end.
• Provide accounting support to the AP/Cash team and responses to ad hoc requests.
• Involvement in setting up and improving on accounting processes with a view to making them more efficient.
• Meet key reporting deadlines on a monthly basis.
• Ability to multi task and provide cross team support as required.
• Other ad hoc duties as required.

Junior Accountant

• Accurate reporting of Financial and non-Financial metrics for month-end reporting
• Accurate journal completion
• Ensure all allocated balance sheet reconciliations are completed, all reconciling items investigated and understood
• Assist in the completion of management presentations to explain month-end performance and attend monthly business review
• Ensuring delivery of all key reports including P&Ls, transactional reports, balance sheet reconciliations
• Short Range Financial Planning – monthly forecast process
• Long Range Financial Planning – complete annual budgeting process for Property Services businesses
• Help the business understand pricing and margins and advise on ways of maximising potential
• Support the Financial Reporting Accountant with any statutory reporting
• Ensure necessary controls are in place to guarantee accurate reporting of performance of the business.
• Assist in the management of the headcount reporting of the business to ensure we are able to accurately allocate and report all headcount and headcount related cost (e.g. Vans, Phones, fuel cards). Use this to accurately report the cost base of the company
• Liaise with internal and external auditors to support their activities. Work proactively to close out any control issues they may raise
• Investigate and propose solutions to any control issues that arise during the year
• Investigate all drivers of business performance and ensure we understand exactly how results are generated
• Drive efficiency and accuracy through the team. Eradicate waste and drive standardisation of analysis and processes
• Lead the Property Services credit control team
• Accurate reporting of DSO and other credit control metrics
• Provide detailed support to Operating Areas to help them understand their performance
• Support Financial Controller on projects & other ad-hoc assignments as they arise

Senior Management Accountant

Account Executive

• Visit both new and existing customers to build relationships and sell medical and hazardous waste services.
• Manage new sales opportunities via customer enquiries and internal leads.
• Provide excellent customer service to ensure customer satisfaction as daily travel is required.

Field Sales Consultant

Artificial Intelligence

• The AI Enablement Specialist is responsible for ensuring that the organization doesn’t just deploy AI technology, but successfully integrates it into daily operations.
• While the delivery teams build the tools, this role ensures the workforce is ready, willing, and able to use them.
• You will act as the primary bridge between technical AI development and the end-users, focusing on human-centric adoption, prompt engineering excellence, and measurable productivity gains.
• The AI Enablement Specialist promotes the Group's AI vision and strategic objectives through clear company wide communication and adoption initiatives with measurable value.
• In collaboration with AI development teams and regional stakeholders, they drive the integration and adoption of new AI technologies across the organisation, ensuring a coordinated approach to AI solution delivery that maximises enterprise value and adoption.
• Leading the definition and communication of the AI Products and technologies.
• Developing and maintaining a roadmap of products and initiatives.
• Gathering and analyzing needs and business requirements to identify technology solutions.
• Provide training and governance around the usage and development of AI solutions across the business.
• Ensuring AI product quality and alignment with user and business needs.
• Monitoring and analyzing product performance and user feedback to drive iterative improvements.
• Remain up to date with modern AI and Data trends and business opportunities.
• Acting as the "AI Translator": Converting technical AI capabilities into practical, department-specific use cases for non-technical staff.
• Driving AI Fluency: Designing and delivering training programs that move employees from basic awareness to advanced AI proficiency.
• Optimizing Workflows: Partnering with regional leads to identify "bottleneck" processes that can be streamlined through AI-augmented workflows.
• Ensuring Ethical Use: Promoting and governing the safe, compliant, and ethical use of AI tools across the organization.
• AI Communication: Sharing opportunities and advancements in AI within the organisation through a trusted network of AI evangelists.
• Adoption Strategy & Planning: Define and execute an "Enablement Roadmap," ensuring AI tools are rolled out with clear change management plans and support structures.
• AI Pioneers: Develop and collaborate with a large network of AI evangelists across the organisation to create a culture of learning and knowledge sharing, from which to further reach business value and AI Adoption.
• Prompt Engineering & Best Practices: Develop and maintain a central library of "gold standard" prompts and templates for various business functions (e.g., Sales, HR, Finance).
• Stakeholder Engagement: Collaborate with regional leads to gather user feedback, identify "AI Champions" within departments, and address resistance to AI adoption.
• Value Realization & ROI Tracking: Define and monitor adoption KPIs (e.g., active user rates, time-saved metrics) to articulate the cumulative business value generated by AI investments.
• Training & Education: Lead workshops, webinars, and 1-on-1 coaching sessions to improve the organization's collective "AI IQ."
• Governance & Compliance: Champion AI governance frameworks, ensuring users adhere to GDPR, the EU AI Act, and internal data privacy policies when interacting with AI tools.
• Iterative Improvement: Monitor user feedback to provide the central AI team with actionable insights for product refinement and feature requests.