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Rentokil Initial

Contracts Assistant

Rentokil Initial

Contracts Assistant supporting the management of client contracts at Rentokil Initial. Responsibilities include administrative tasks and liaising with clients in a hybrid role based in Welwyn Garden City.

Posted 7/14/2026full-timeWelwyn Garden City • 🇬🇧 United KingdomMid-LevelSenior💰 £26,730 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong administrative capabilities with a focus on client communication, data management, and project documentation. Proficient in coordinating team logistics and supporting financial processes while maintaining a high degree of accuracy and attention to detail.

Highest-signal resume keywords
Client Portal ManagementData EntryPurchase Order ProcessingCustomer ServicePowerPoint Presentation Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Administrative ExperienceJob Documentation CreationFinancial Data CollationReport CheckingRAMS Assistance
Soft Skills
Attention to DetailInitiativeTeam CollaborationCommunication SkillsCustomer Service Skills
Tools & Technologies
CRM SystemMicrosoft PowerPoint
Industry Keywords
Reg 10 AdministrationSocial Housing AdministrationSubcontractor ManagementOperational Support

About the role

Key responsibilities & impact
  • Managing client portals: Overseeing Reg 10, reactive, and social housing administration. Including downloading daily files, updating trackers, saving reports, and amending or closing out jobs.
  • Creating job documentation: Generating daily job sheets and preparing necessary paperwork for the operational teams.
  • Supporting subcontractor and CRM administration: Raising purchase orders (POs) for subcontractors, updating the internal CRM system, handling data entry, checking reports, and assisting with RAMS (Risk Assessments and Method Statements).
  • Liaising with clients: Booking in scheduled works and maintaining professional communication with clients.
  • Assisting with financial processes: Collating key figures and data to support the monthly invoicing process.
  • Managing team logistics: Coordinating travel bookings for the team and actively participating in departmental meetings.
  • Developing project presentations: Collating relevant data and creating PowerPoint presentations for key initiatives and projects (such as YVC).
  • Providing ad-hoc support: Undertaking any additional administrative duties as required to support the wider team.

Requirements

What you’ll need
  • Previous administrative experience with good IT skills would be preferred but is not essential as training will be provided
  • Good attention to detail as you must work with a high degree of accuracy
  • Ability to work using your initiative and work well in a fast-paced environment
  • Work well within a team
  • Demonstrate excellent customer service and communication skills

Benefits

Comp & perks
  • Salary grading system - linked to performance for those keen to develop their career within our business.
  • Opportunity to contribute to a Private Healthcare scheme.
  • Enrolment in our company pension scheme.
  • Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
  • Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
  • Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
  • Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
  • Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.