Remote Recruitment

Account Manager

• Act as the primary point of contact for a portfolio of letting agents, developers, and landlords.
• Build and maintain strong professional relationships to ensure the company remains the preferred service provider.
• Identify opportunities to upsell additional services such as carpet cleaning, oven valeting, and specialist construction cleaning.
• Conduct regular client check-ins and account reviews to maintain satisfaction and identify upcoming projects.
• Maintain accurate client records and communication logs within the CRM system.
• Manage incoming enquiries via shared inboxes and booking platforms with professionalism and prompt responses.
• Prepare tailored quotations for prospective and existing clients.
• Follow up on quotations using a consultative approach to maximise conversion rates.
• Manage scheduling and job details within the ServiceM8 job management system.
• Ensure all booking information is accurate and properly coordinated with operational teams.
• Build and maintain professional relationships through LinkedIn engagement.
• Share company achievements and industry insights to maintain visibility with clients.
• Conduct targeted outreach to potential high-value property agents and developers.
• Generate invoices for completed projects within your portfolio.
• Assist with tracking departmental performance and project profitability.
• Coordinate with team leaders to ensure crews have accurate job information and resources.
• Resolve scheduling or operational challenges to maintain service delivery standards.

Bookings Account Manager

Business Development Rep

• Manage and execute social media content across client accounts
• Create and schedule email marketing campaigns using Mailchimp
• Write high-quality, original copy tailored to different audiences (e.g. architects vs industrial clients)
• Edit and amend client marketing materials using Adobe InDesign
• Design supporting visual content using Canva
• Maintain consistent tone of voice across all client communications
• Ensure all copy is human-written and aligned with brand standards
• Support campaign planning and implementation
• Manage and maintain HubSpot CRM (including system migration support)
• Create polished, professional proposals using Better Proposals
• Conduct warm outreach calls (referral-based — no cold calling)
• Run initial screening calls with prospective clients before handover to the Founder
• Assist with general marketing administration and reporting
• Support diary coordination and pipeline tracking

Marketing and Business Development Executive

Recruitment

• Build and manage your own recruitment desk within an international niche market.
• Proactively develop new business through outbound sales, networking, and strategic market engagement.
• Manage the full 360 recruitment cycle — from client acquisition to candidate placement and aftercare.
• Develop long-term, consultative relationships with clients and candidates.
• Work closely with internal marketing, operations, data, and finance teams to enhance business success.
• Leverage industry-leading technology to streamline admin tasks and focus on revenue-generating activity.
• Continuously meet and exceed activity, revenue, and placement KPIs.
• Stay up to date with trends in the ERP, HRIS, and Healthcare systems markets.

Recruitment Specialist

Sales

• Conduct outbound sales calls to prospective clients using provided leads and databases
• Present products or services clearly and persuasively
• Identify customer needs and recommend suitable solutions
• Achieve and exceed individual sales targets and KPIs
• Handle objections professionally and confidently
• Maintain accurate records of calls and sales activities within CRM systems
• Follow up on leads and nurture potential clients
• Collaborate with the sales team and management to refine sales strategies
• Provide feedback on market trends and customer responses

Bookings Account Manager

Marketing and Business Development Executive

Recruitment Specialist

Telesales Agent