Remote Choice

Support Engineer

• Act as the first point of contact for technical support requests
• Log, prioritise and manage incidents through the service desk
• Diagnose and resolve first-line VoIP, SIP and connectivity issues
• Troubleshoot hosted telephony platforms, SIP trunks and broadband services
• Support routers, firewalls, LAN/WAN and Wi-Fi environments
• Work towards First Contact Resolution (FCR) wherever possible
• Escalate complex issues to 2nd and 3rd Line Engineers with detailed diagnostics
• Liaise with internet service providers, carriers and third-party vendors
• Maintain accurate documentation and update knowledge base articles
• Provide clear, professional communication throughout the incident lifecycle

1st Line Support Technician – VoIP, SIP

SEO Marketing

• Manage and execute the overall SEO roadmap aligned with business growth objectives.
• Identify opportunities to increase organic traffic, search rankings, and conversions.
• Develop and implement both short- and long-term SEO initiatives across multiple digital assets.
• Monitor search engine algorithm updates, industry trends, and competitor activity to maintain a competitive advantage.
• Conduct comprehensive technical SEO audits and prioritise improvements.
• Work closely with developers to resolve crawlability, indexing, Core Web Vitals, site speed, and structured data issues.
• Improve site architecture, URL structures, canonicalisation, redirects, and XML sitemap management.
• Perform in-depth keyword research to identify high-value search opportunities.
• Create SEO-focused content briefs for writers and content teams.
• Optimise existing content and landing pages to improve rankings, engagement, and conversions.
• Support backlink acquisition and digital authority-building initiatives.
• Monitor SEO performance using Google Search Console, Google Analytics 4 (GA4), Ahrefs, Semrush, and Screaming Frog.
• Produce regular SEO performance reports with actionable insights and recommendations.
• Clearly communicate SEO progress and business impact to key stakeholders.

SEO Manager

Chief Marketing Officer

• Take ownership of the demand generation function
• Plan and execute LinkedIn campaigns designed to generate qualified leads
• Create email marketing campaigns and nurture sequences
• Manage webinar promotion, registration journeys and post-event follow-up campaigns
• Build and optimise landing pages, lead magnets and conversion pathways
• Create marketing assets using Canva and publish website updates
• Develop automated workflows connecting lead capture, CRM activity and follow-up communications
• Monitor campaign performance, analyse data and continually optimise conversion rates
• Ensure leads progress through appropriate nurture journeys
• Work closely with the business owner to improve marketing performance

Marketing Executive – Lead Generation, Automation

Legal Assistant

• Provide essential remote support to UK-based Fee Earners, helping keep their caseloads running efficiently and professionally
• Producing high-quality documents through audio and digital dictation
• Preparing, formatting, and proofreading legal correspondence and documents
• Managing communications with clients, courts, and counsel via email and telephone
• Coordinating diaries, scheduling meetings, and organising appointments
• Assisting with court bundles, legal schedules, and case documentation
• Tracking and reporting on work output on a monthly basis

Personal Injury Legal Secretary

Executive Assistant

• Manage the founder's inbox and diary
• Handle recruitment and talent sourcing
• Conduct acquisition research and deal flow
• Maintain accurate recruitment and acquisition trackers
• Provide clear visibility of ongoing activity to the founder

Controller

• Own and maintain a rolling 13-week cash flow forecast.
• Monitor actual and forecast cash movements, identifying potential shortfalls before they become an issue.
• Track customer receipts, supplier payments, payroll, VAT and other significant cash movements.
• Produce accurate monthly management accounts, including profit & loss, balance sheet and reconciliations.
• Ensure balance sheet accounts are fully reconciled and understood.
• Analyze monthly performance, highlighting significant variances and recommending corrective action.
• Prepare and maintain annual budgets and rolling financial forecasts.
• Provide commercially focused financial insight to help the leadership team make informed decisions.

Management Accountant / Financial Controller

• Edit weekly audio and video content.
• Produce short-form clips for social media.
• Create and publish supporting content including titles, descriptions, and website content.
• Upload and schedule content across relevant platforms.
• Coordinate guest communications, scheduling, and follow-up.
• Draft weekly newsletters using existing source material and AI-assisted workflows.
• Format, schedule and distribute campaigns.
• Monitor engagement metrics and provide regular reporting.
• Publish blogs, case studies and content updates.
• Maintain website content and ensure pages remain up to date.
• Apply basic SEO best practices including metadata, internal linking and formatting.
• Prepare and schedule LinkedIn content.
• Draft posts for approval.
• Support engagement and community management.
• Coordinate webinar setup from registration through to post-event follow-up.
• Build landing pages and marketing automations.
• Promote events across multiple marketing channels.
• Publish replays and nurture communications.
• Coordinate communications with partners and guest contributors.
• Maintain CRM records.
• Assist with lead magnets, case studies, reporting, and wider marketing projects as the business grows.

Part Time Marketing Executive

Client Partner

• Build and maintain strong relationships with enterprise clients
• Act as the primary point of contact for key customer accounts
• Manage day-to-day client communications and requests
• Ensure services are delivered in line with agreed SLAs
• Coordinate internal teams to deliver outstanding client outcomes
• Manage client onboarding and implementation activities
• Resolve client issues quickly and professionally
• Support invoicing, billing queries and contractor coordination where required
• Identify opportunities to improve customer satisfaction and retention
• Communicate new products, services and business updates to clients
• Utilise AI tools to improve communication, reporting and administrative efficiency

Client Success Manager – Digital Media

Technical Project Manager

• Manage multiple client projects from initiation through to completion.
• Develop and maintain project plans, timelines and delivery schedules.
• Coordinate internal teams to ensure projects progress efficiently.
• Monitor delivery against agreed milestones and SLAs.
• Identify risks, dependencies and blockers, implementing solutions proactively.
• Facilitate project meetings and communicate progress to stakeholders.
• Support client onboarding and transition into delivery.
• Ensure high standards of quality assurance throughout the project lifecycle.
• Produce regular project reporting and performance updates.
• Leverage AI tools to improve project administration and reporting efficiency.

Digital Project Manager – Client Delivery

Appointment Setter

• Researching and identifying prospective client companies
• Building and maintaining a pipeline of target accounts
• Conducting high volumes of outbound cold calls daily
• Engaging senior decision-makers including CEOs, Founders, HR Directors, Talent Acquisition Managers, and Operations Directors
• Qualifying opportunities and booking appointments
• Following up with prospects through multiple touchpoints
• Maintaining accurate CRM records and activity logs
• Consistently achieving activity, pipeline, and appointment-setting targets

Appointment Setter – Cold Calling

Performance Marketing

• Manage paid search campaigns while delivering ongoing organic optimisation across a portfolio of UK-based clients
• Build, manage and optimise Google Ads campaigns
• Conduct structured keyword research and campaign planning
• Write and test ad copy to improve CTR and conversion performance
• Deliver ongoing on-page SEO improvements across multiple websites
• Apply AI-influenced search principles across paid and organic channels
• Monitor and analyse performance using GA4, Google Search Console and Google Ads

Digital Search Specialist – PPC, SEO

Recruitment

• Manage recruitment assignments to deliver high quality candidates on a consistent basis that meets defined recruitment briefs.
• Sell opportunities to candidates through phone based conversations, overcoming objections to ensure that a sufficient quantity of high quality candidates is delivered for each assignment.
• Provide detailed candidate profiles demonstrating suitability, qualifications, and any objections that may need to be managed.
• Convert candidate profiles into professional CVs/resumes for both current assignments and future opportunities.
• Conduct detailed market research to identify target companies and high-quality candidates.
• Headhunt and engage candidates through calls, networking, LinkedIn Recruiter, and other digital platforms.
• Build and maintain strong long-term relationships with candidates throughout the recruitment process.
• Research and identify accurate contact methods for potential candidates.
• Maintain all recruitment administration including CRM updates, interview confirmations, pipeline management, and activity tracking.
• Deliver against agreed activity and recruitment targets consistently.
• Work collaboratively with the wider recruitment team to ensure successful delivery across all assignments.
• Generate referrals and identify potential business leads where possible.
• Provide regular updates to candidates throughout the hiring process to ensure an excellent candidate experience.

Recruitment Resourcer – US Construction

Operations

• Coordinate the day-to-day administration of ongoing programmes and projects.
• Maintain schedules, trackers and operational documentation.
• Monitor attendance, progress and programme activity.
• Ensure administrative processes are completed accurately and on time.
• Handle day-to-day operational queries and escalate more complex issues where necessary.
• Support the smooth delivery of multiple concurrent projects.
• Act as a key point of contact for clients via phone and email.
• Build positive relationships and provide an excellent customer experience.
• Understand client requirements and coordinate appropriate solutions.
• Manage incoming enquiries and ensure prompt responses.
• Support the onboarding process for new clients and stakeholders.
• Liaise with internal teams to ensure work is delivered efficiently.
• Manage shared inboxes and telephone enquiries.
• Maintain accurate records and databases.
• Prepare reports, trackers and operational documents.
• Coordinate meetings, schedules and appointments.
• Ensure documentation is accurate and up to date.
• Update website content, including text, dates and information.
• Carry out regular website checks to ensure information remains accurate.
• Liaise with technical teams regarding website updates when required.
• Assist with distributing newsletters and marketing communications.
• Support communication through platforms such as WhatsApp and email.
• Ensure communications remain professional and consistent.
• Provide additional administrative support across the business as required.

Lead Administration and Operations Assistant

Software Engineer

• Engage directly with managers and stakeholders to understand reporting and business requirements
• Translate business requirements into robust SQL-based solutions
• Remotely connect to client servers to install, configure, and support the reporting software
• Identify where relevant data is stored across client systems (not limited to SQL Server)
• Extract and interpret data from a range of database platforms and business systems
• Analyse and understand existing database structures and data relationships
• Understand how the software connects to and interacts with SQL databases
• Create and modify:
• ○ SQL views
• ○ Stored procedures
• ○ Functions
• ○ Tables
• Apply fixes, updates, and performance improvements within SQL Server
• Troubleshoot database, connectivity, and networking issues
• Work within Windows Server environments and liaise with client IT teams
• Deliver training sessions to clients on effective use of the software
• Provide post-implementation support and guidance to users
• Take ownership of implementations from initial setup through to completion

SQL Developer

• Provide technical support via phone, email, and remote support tools
• Diagnose and resolve IT issues, escalating where appropriate
• Monitor and troubleshoot issues across: Networks, Telecoms systems, End-user devices (desktops/laptops), Applications and ICT systems
• Support and administer Microsoft 365 environments, including user management, licensing, Exchange Online, Teams, SharePoint, and related services
• Log and manage support tickets, ensuring accurate documentation
• Prioritise and categorise incidents based on urgency and impact
• Maintain regular communication with customers regarding ticket progress and resolution
• Create and update technical documentation and knowledge base articles
• Attend customer sites to resolve issues that cannot be handled remotely
• Stay up to date with emerging technologies and industry best practices